Business Administration Apprentice - Legal Services

An excellent opportunity to join a busy solicitors' practice as a Business Administration Apprentice. You will develop practical office and client-service skills while supporting solicitors and legal staff with administration and supervised casework across a range of legal matters.

What you'll do

• Answering telephone calls and taking initial client details and instructions
• Welcoming clients and assisting with reception/front-of-house duties
• Responding to initial client queries as instructed by a solicitor
• Managing appointments, diaries and daily appointment reminders
• Opening, maintaining and organising electronic and paper files
• Scanning, uploading and saving correspondence and documents to the case-management system
• Uploading documents and information to Home Office and other online portals under supervision
• Preparing routine correspondence and emails as instructed
• Contacting clients to request documents and information
• Assisting with completion of forms and administrative aspects of legal applications
• Assisting with preparation and organisation of document bundles
• Liaising with clients, solicitors, barristers and other professionals where instructed
• Maintaining accurate records of telephone calls, messages and work undertaken
• Carrying out general office administration, filing and document management
• Supporting fee earners with supervised casework as skills and experience develop
• The apprentice will receive training and supervision. The role is primarily a business administration apprenticeship within a legal environment, with opportunities to gain greater exposure to legal casework as competence develops

Training

Business Administrator Level 3.

After the apprenticeship

There may be an opportunity for permanent employment following successful completion of the apprenticeship. For a suitable candidate who demonstrates the necessary ability and interest, there may also be opportunities to progress into more advanced legal support, paralegal or other professional training.

Skills

• Communication skills
• Attention to detail
• Professional telephone manner
• Good written English
• Good organisational skills
• Reliable and punctual
• Confident with IT
• Willingness to learn
• Good time management
• Client-focused approach
• Able to follow instructions
• Professional and polite
• Discretion

Qualifications

• Essential: GCSE, English & Maths (grade 4/C)

Things to consider

• The successful candidate will work in a professional legal environment and will have access to confidential and sensitive client information. They must therefore understand the importance of confidentiality, data protection, professionalism and following instructions carefully
• The role involves regular telephone and face-to-face contact with clients, so the candidate should be confident communicating with people from a wide range of backgrounds. Some clients may be vulnerable or dealing with difficult personal circumstances

About the employer

Awan Legal Associates Ltd is an established solicitors' practice based in Slough. We provide legal services to individuals, families and businesses across a range of areas, including immigration, family, civil litigation, property and private client work.

We are a client-focused practice and deal with a varied caseload, giving team members exposure to the day-to-day operation of a busy legal office. The apprentice will work alongside experienced legal professionals and receive practical training, supervision and opportunities to develop their skills and responsibilities as they progress.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: WINDSOR FOREST COLLEGES GROUP
• Expected duration: 1 Year 6 Months
• Hours: 40 hours a week. Working week: Monday to Friday 9.30 am to 5.30pm
• Start date: 13 November 2026
• Positions available: 1
• Wage: £16,640 a year