Hospitality Team Member Apprentice

Join The Highfield Hotel Driffield as a Hospitality Team Member Apprentice. This varied role will give you experience across housekeeping, food and beverage service, bar operations and guest care within a luxury country house hotel. You'll develop valuable hospitality skills while supporting the team to deliver exceptional guest experience.

What you'll do

• Prepare and clean guest bedrooms and public areas to a high standard.
• Support the housekeeping team with room changeovers and guest amenities.
• Welcome guests and provide excellent customer service.
• Assist with serving food and drinks in the restaurant and bar.
• Take customer orders and process payments.
• Help prepare and maintain bar and dining areas.
• Support weddings, functions and special events.
• Follow food safety, hygiene and health & safety procedures.
• Work as part of a team to create a memorable guest experience.

After the apprenticeship

Successful completion may lead to a permanent Hospitality Team Member position and progression onto a Level 3 Hospitality Supervisor apprenticeship as responsibilities develop.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Punctual

Qualifications

• Desired: GCSE, Maths, English (grade 2)

Things to consider

• The role includes evenings, weekends, and event-based working
• The Highfield operates around guest bookings and private hire events, so flexibility is important
• Be sure to plan transport arrangements, particularly for early starts or late finishes

About the employer

The Highfield Hotel is a luxury country house hotel located in Driffield, offering boutique accommodation, dining, weddings and events. With just ten individually designed bedrooms and a growing reputation for exceptional hospitality, this is an exciting opportunity to start a career in the hospitality industry and gain experience across multiple departments.

Apprenticeship details

• Course: Food and beverage team member (level 2), Catering and hospitality
• Apprenticeship level: Intermediate (level 2)
• Training provider: TEC PARTNERSHIP
• Expected duration: 1 Year
• Hours: 35 hours a week. Working week: Shift-based rota including mornings, evenings, and weekends. Monday - Sunday.

Typical pattern: 30-40 hours per week, depending on business needs.

• Start date: 16 November 2026
• Positions available: 1
• Wage: £14,560 a year