Apprentice Front of House Administrator

Zerum Consult Ltd, a multi disciplinary property and construction consultancy with over 20 years of experience, is looking for a motivated Front of House Administrator. This varied role offers the chance to welcome visitors, support business operations, and provide administrative and financial support to the Executive PA and wider team.

What you'll do

ROLE / KEY RESPONSIBILITIES:

• Answering and screening phone calls, taking messages and emailing the relevant staff member
• Greeting all visitors & making refreshments
• Accepting deliveries and notifying the relevant person
• Managing post - both incoming and outgoing, scanning and sending to the relevant person
• Printing, scanning & laminating documents
• Managing meeting room bookings via Outlook
• Maintaining standards in the office and meeting rooms, ensuring it is tidy and presentable at all times
• Preparing the office for all daily meetings and making refreshments for attendees
• Ordering & maintaining stock of all stationery, kitchen, coffee & all other office supplies
• Maintaining telephone lists and contact lists on Outlook
• Assisting with setting up new projects
• Assisting with regular social media posts on Instagram & LinkedIn
• Assisting Executive PA with office socials & events
• Occasional typing for directors
• Arranging transport and couriers
• Reporting any maintenance issues to Bruntwood Front of House
• Working closely with the Executive PA and Finance Team
• Responsible for creating & issuing the Quarterly Staff Newsletter
• Ad hoc duties as and when required

After the apprenticeship

To be a qualified Business Administrator with possible progression within the organisation upon successful completion of apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative

Qualifications

• Essential: GCSE, English and Maths (grade 5 - 9 / A* - C)

About the employer

We are a multi-disciplinary property and construction consultancy with over 20 years experience. We work closely with our valued clients on a range of built-environment projects across the UK. We have the experience, knowledge and reputation to guide our clients through the most complex projects, working with them every step of the way.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: SALFORD CITY COLLEGE
• Expected duration: 1 Year 6 Months
• Hours: 37 hours a week. Working week: Monday to Friday, 8.30am - 5.00pm (1hr lunch break).
• Start date: 2 November 2026
• Positions available: 1
• Wage: £15,392 a year