Business Operations Administration Apprentice

We're a well-established logistics company looking for a motivated, enthusiastic apprentice to join our Operations team. This is a fantastic opportunity to get hands-on experience in the day to day running of a busy logistics business, supporting the planning and delivery of customer work and be trained and supported every step of the way!

What you'll do

About the role:

We're a well-established logistics company looking for a motivated, enthusiastic apprentice to join our Operations team. This is a fantastic opportunity to get hands-on experience in the day-to-day running of a busy logistics business, supporting the planning and delivery of customer work, while working towards a nationally recognised Level 3 Business Administrator Apprenticeship.

You'll be trained and supported every step of the way, building the practical skills and confidence to launch a long-term career in operations, transport and logistics or business administration. No two days will look the same, and you'll gain real, varied experience that most apprenticeships can't offer.

What you'll be doing:

• Operations support: helping the team plan and coordinate customer deliveries and collections, keeping customers, drivers and colleagues updated, and dealing with day-to-day queries
• Systems and data: entering and checking job details in our transport management system, keeping records and spreadsheets accurate and up to date, and monitoring shared operations inboxes
• Paperwork and compliance: chasing and filing proof of delivery and other transport documents, supporting the team with vehicle, driver and compliance records, and helping to resolve missing or incorrect paperwork
• Customer and supplier contact: answering calls and emails, liaising with customers, hauliers and suppliers, and supporting the team when things don't go to plan
• Business support: organising meetings and taking notes, maintaining company records, and being a helpful, reliable pair of hands across the team

Training

Business Administrator Level 3.

The apprentice will have group training one day a month, either at WBTC offices in Newbury or online. In addition, there is a monthly 1-1 training and review meeting.

After the apprenticeship

This apprenticeship is designed as a genuine launchpad. Beyond this role, you could progress into positions such as Operations Administrator, Transport Planner, Traffic Office Coordinator, Customer Service Coordinator, Operations Coordinator or Operations Manager.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Reliable
• Eager to learn
• Professional
• Confidential

Qualifications

• Essential: GCSE, English (grade 4)
• Essential: GCSE, Maths (grade 4)

Things to consider

The employment start date is flexible.

About the employer

CTS is a specialist logistics provider, specialising in secure storage and transportation for the global Defence, Nuclear, Healthcare and Secure Data sectors.

The high-consequence nature of our work demands that we get it right first time, every time. Our people rise to the challenge by demonstrating our values of Excellence, Adaptability, Integrity and Strategic Focus in everything we do - with honest conversations, an all-in attitude and great benefits.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: WEST BERKSHIRE TRAINING CONSORTIUM
• Expected duration: 1 Year 6 Months
• Hours: 37.5 hours a week. Working week: Monday - Friday, 37.5 during standard office hours (to be agreed).
• Start date: 30 October 2026
• Positions available: 1
• Wage: £19,000 a year