Business Admin Apprenticeship

The Apprentice Medical Records & Admin Coordinator is the digital backbone of the GP surgery. In this role, you will manage patient records, clinical coding, and specialist referrals while ensuring strict GDPR data compliance. It bridges the gap between doctors, patients, and hospitals to keep the entire practice running smoothly.

What you'll do

• Provide general administrative support to the healthcare team
• Open, sort, scan, and match incoming mail (electronic and paper) to patient records
• Maintain accurate, organised filing systems for both electronic and physical records
• Perform clinical coding of patient correspondence to ensure accurate health records
• Generate and manage patient referrals via the ERS system
• Liaise with hospitals regarding patient care queries and referral status
• Handle deductions when patients leave
• Prepare and send letters and electronic communications to patients
• Compile reports and respond to Subject Access Requests in line with GDPR
• Review and code clinical data in line with practice protocols
• Respond to coding queries and assist with related tasks
• Use practice IT systems to manage patient records
• Oversee private work, including issuing of invoices

Training

You will be working towards a level 3 Business Administration Apprenticeship.

You will attend college training once a week.

Training centre is located at CDC Centre, Sheffield, S2 1TR.

After the apprenticeship

Opportunity to move into a full-time role upon completion of apprenticeship.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired: GCSE, English & Maths (grade 4/C equivalent or above)

Benefits

We offer 25 days' annual leave plus a pro-rata bank holiday entitlement.

About the employer

Woodseats Medical Centre is an NHS general practitioner surgery based at The Roddick Building in Sheffield, providing comprehensive primary care, diagnostic screening, and family planning services. The practice holds a "Good" overall rating from the Care Quality Commission (CQC) and is accredited as a Royal College of General Practitioners (RCGP) Veteran Friendly Practice

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: SHEFFIELD CITY COUNCIL
• Expected duration: 1 Year 6 Months
• Hours: 36 hours a week. Working week: Monday - Friday 9am - 5pm.
• Start date: 1 November 2026
• Positions available: 1
• Wage: £14,976 a year