Business Support Administrator Apprentice

We are looking for an enthusiastic and motivated Business Administration Apprentice to join our growing team. You'll help maintain our high service standards, support business growth and assist the different teams in an administration role. You'll receive full training whilst working towards a Level 3 Business qualification.

What you'll do

This is an excellent opportunity for someone looking to begin a career in business administration within a friendly and supportive working environment. We are looking for someone with a positive attitude, good organisational skills and a willingness to learn and develop.

As your knowledge and confidence grow, you will have opportunities to take on additional responsibilities and gain a broader understanding of how the business operates.

As an apprentice, you will gain hands-on experience in a real working environment, developing new skills and working alongside experienced colleagues.

You will support the day-to-day running of the business and learn how different departments work together to deliver a high standard of service to our customers.

The role will include a variety of administrative duties, with opportunities to develop your skills and take on more responsibility as your apprenticeship progresses.

• General administration
• Carrying out general administrative duties to support the smooth running of the office
• Maintaining accurate electronic and paper records
• Filing, organising and retrieving documents when required
• Preparing and formatting letters, emails, reports and other business documents
• Updating internal systems and databases accurately
• Supporting office organisation and general administrative processes
• Assisting with sales order processing and entering customer orders accurately
• Supporting the preparation of quotations, order confirmations and other sales administration paperwork
• Maintaining accurate customer and order records
• Liaising with colleagues to help ensure orders are processed efficiently
• Assisting with delivery arrangements and order-related enquiries where required
• Answering incoming telephone calls professionally and directing enquiries to the appropriate person
• Responding to customer and supplier enquiries by telephone and email
• Providing a friendly, professional and helpful first point of contact
• Taking messages accurately and ensuring enquiries are passed on appropriately
• Building positive working relationships with customers, suppliers and colleagues

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Training

As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Apprenticeship Standard qualification

This apprenticeship is delivered in the workplace and off-the-job training will follow the time allocations outlined in the Occupational Standard towards training and learning new skills.

You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.

All evidence will be logged to your electronic portfolio.

After the apprenticeship

An opportunity for progression to a permanent position for the right applicant, upon completion of the apprenticeship programme.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Logical
• Team working
• Initiative
• Good Time Keeper

Qualifications

• Essential: GCSE, English (grade 4 or above)
• Essential: GCSE, Math (grade 4 or above)

About the employer

Welcome to Co Tops Ltd

If you're in the trade and looking for worktops for kitchens, bathrooms or any other project — large or small — Co Tops can be your go-to worktop department. Our friendly team is helpful and knowledgeable, and with decades of experience we are able to take the hassle out of the worktop-related aspect of any project for you.

From pricing and planning, to innovative designs and processes, our R&D team can solve any problem and create worktop solutions for any project ranging from that awkward section of a kitchen to multi-property developments.

Our goal is to make your job easier when it comes to worktops. Whether your business requires a quantity of worktops at specific sizes, or a unique design for a specific project — we've got you covered.

Try us out, contact us today and see what we can do for your company.

Apprenticeship details

• Course: Business administrator (level 3), Business and administration
• Apprenticeship level: Advanced (level 3)
• Training provider: C.M.S. VOCATIONAL TRAINING LIMITED
• Expected duration: 1 Year 3 Months
• Hours: 37.5 hours a week. Working week: Monday to Friday 37.5 hours per week. To be agreed with the successful candidate. One day allowed for apprenticeship training. One hour lunch.
• Start date: 23 November 2026
• Positions available: 1
• Wage: £15,600 a year