Business Admin Apprenticeship

At Banks Skips their aim is to train an amazing apprentice from the ground up. If you are confident, outgoing and keen on an apprenticeship studying Business administration, this is the perfect role for you. You'll gain new skills and work alongside experienced staff.

What you'll do

• Answering inbound calls, taking messages and directing queries to relevant areas/people in the business
• Filing and organising documents, both electronically and on paper.
• Using Excel or other software to keep track of information and create simple spreadsheets.
• Data Management: Using digital systems to collate and enter data, maintaining accurate records, and ensuring confidentiality.
• Administrative Support: Handling customer inquiries, processing bookings, and managing customer information accurately.
• Financial Management: Entering customer details onto internal systems, raising invoices, and managing financial aspects of the business.
• Office Coordination: Supporting the Office Manager and General Manager with daily operations, including taking skip hire services and managing customer expectations.
• Customer Service: Providing support to both internal and external stakeholders, ensuring customer satisfaction and efficient communication.
• As an apprentice, you'd also spend time learning business administration skills and completing your apprenticeship coursework / training.

This role requires a reliable and organized individual with strong communication and organizational skills.

Training

• An apprenticeship includes regular training with a college or other training organisation. Off-the-job training will follow the time allocations outlined in the Occupational Standard.

After the apprenticeship

• Full time role for the right person.
• Progress to a Level 3 Business Admin Apprenticeship

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Team working
• Initiative

Qualifications

• Essential: GCSE, Maths and English (grade 4)

About the employer

Banks Skip Hire was built on family values, hard work, and a commitment to doing things the right way. As a family-run business, we've grown by putting customers first and delivering a service people can rely on, time and time again.

From our early days, the focus has always been simple provide a prompt, professional skip hire service backed by honest advice and friendly customer support. Over the years, we've invested in a modern fleet of vehicles and a wide range of skip and RoRo sizes, allowing us to support everything from small household clear-outs to large commercial and construction projects.

We understand that every job runs on a schedule, which is why reliability and punctuality are at the heart of what we do. When you book with Banks Skip Hire, you're not just hiring a skip, you're working with a local team that understands your needs and values your time.

Today, we're proud to serve customers across Chesterfield and the surrounding areas, building long-term relationships with homeowners, tradespeople, and businesses alike. No matter the size of the job, our promise remains the same: dependable service, clear communication, and a hassle-free experience from start to finish.

Apprenticeship details

• Course: Administration assistant (level 2), Business and administration
• Apprenticeship level: Intermediate (level 2)
• Training provider: JUNIPER TRAINING LIMITED
• Expected duration: 1 Year
• Hours: 30 hours a week. Working week: Monday to Friday 8am to 4pm.
• Start date: 1 December 2026
• Positions available: 1
• Wage: £12,480 a year