Head of Operations

Main area Head of Operations Grade Salary ranges 65,001-75,000 Contract Permanent Hours Full time - 36 hours per week Job ref 828-PEH055 Employer Provide Equipment Hub Employer type Public (Non NHS) Site CLIC Town Croydon Closing 20/10/2026 08:00 We're excited to offer a unique opportunity for an internal candidate to join our senior leadership team as the Head of Operations. This is your chance to play a key role in driving our strategic growth and ensuring the delivery of high-quality, profitable service. This is a fantastic opportunity for someone who thrives on a challenge and wants to take ownership of operational excellence. You will be instrumental in delivering our strategic plan by leading all operational functions with a focus on providing an outstanding customer experience. About We need a leader who is passionate about delivering exceptional service and has a proven track record of success in operations. You should be:

• A strategic thinker who can contribute to long-term business goals.
• A proactive problem-solver who can identify and resolve issues quickly.
• A collaborative leader who can work effectively with corporate teams, external stakeholders, and a diverse range of operational teams.
• Results-oriented, with the ability to oversee the delivery of key performance indicators (KPIs) and major strategic projects.
• A natural networker who can identify and capitalise on new business opportunities.
• Can ensure full compliance with quality standards, clinical governance, and health and safety requirements. If you are a dynamic and independent decision-maker with a commitment to excellence, we want to hear from you. Further Information How will we contact you?
• All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
• As we often have many applicants for jobs at Provide Equipment Hub, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
• If you wish to contact the Recruitment Team, please do this via recruitment@provideequipmenthub.co.uk
• If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert. Checking progress on your application? To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can. Closing Date Professional UK clinical registration required for the role? If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment. COVID-19 Vaccination Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination. We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families. Anti Fraud Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents. Disability If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the Recruitment Team on 0300 3030 2661 or recruitment@provideequipmenthub.co.uk Work Trials Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the Recruitment team and we can help you make the arrangements with the Job Centre and the Recruiting Manager. Successful Applicant You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators. The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide Equipment Hub may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.