Product Manager - Brokerage - UK

Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! Your Role: As a Product Manager - Accounts, you will be responsible for the strategy, roadmap, and execution of Alpaca's core account management and identity verification systems. You will be the voice of our partners, working to create a flexible and compliant global account infrastructure. This role is critical to enabling financial institutions around the world to seamlessly and securely onboard and manage their end-users. You will work closely with engineering, legal, compliance, and business development teams to navigate the complexities of different jurisdictions and deliver a world-class account experience. Things You Get To Do:

• Define and own the product vision, strategy, and roadmap for Alpaca's account opening and identity verification services
• Manage the lifecycle of various account structures, including fully disclosed, omnibus, and omnibus with sub-accounting, to meet the diverse needs of our global B2B clients.
• Develop and enhance features such as the ability to open accounts for entities, create sub-accounts for distinct trading strategies, and manage multiple account types (e.g., self-directed, robo, retirement)
• Lead the strategy for KYC and identity verification, supporting various models from partner-led KYC to integrated solutions with third-party providers
• Collaborate with legal, compliance, and regional business teams to navigate the complexities of different jurisdictions, ensuring our account systems meet local licensing, data management, and financial requirements
• Author detailed product requirement documents (PRDs) and user stories to ensure clarity and alignment across all teams
• Work with go-to-market teams to enable adoption of new account features and onboarding flows
• Define and analyze key metrics such as onboarding success rates, account funding times, and KYC pass-through rates to measure success and identify areas for improvement Who You Are (Must-Haves):
• At least 5 years of product management experience, with a focus on B2B, fintech, or complex platform products
• Experience with products related to user onboarding, identity verification (KYC/AML), or account management systems
• A strong understanding of the operational and regulatory complexities in financial services, especially concerning client onboarding and account lifecycle management
• Proven ability to understand complex technical and business requirements and work effectively with engineering, legal, and compliance teams
• Excellent communication and interpersonal skills, with a proven track record of leading cross-functional teams and influencing stakeholders
• Data-driven mindset with experience using analytics tools to track product performance and make informed decisions
• A genuine passion for financial markets and a strong desire to build products that empower developers and democratize access to financial services
• Experience working in an agile development environment Who You Might Be (Nice-to-Haves):
• A background in engineering
• Direct experience working in the fintech or brokerage industry
• Experience working in a globally distributed, remote-first company
• Familiarity with different brokerage account structures (e.g., omnibus, fully disclosed)
• Experience with global identity verification providers and regulatory technology (RegTech) How We Take Care of You:
• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.