Sales Leader

Company Description Lithia UK is an industry-leading automotive retail group representing around 30 brands across a network of over 170 stores throughout the UK. Guided by a “Growth Powered by People” mission, the organization focuses on empowering team members to shape the future of automotive retail. Colleagues collaborate with innovative vehicle manufacturers and benefit from tailored learning and development programs designed to build skills and deliver exceptional customer service. Lithia UK is committed to innovation, excellence, and inclusion, fostering an environment where individuals can bring their authentic selves to work. Applicants who are driven, passionate, and eager to make an impact will find wide-ranging opportunities for growth and advancement. Role Description The Sales Leader role is a full-time, on-site position based in Armadale. This role is responsible for leading and motivating the sales team to meet and exceed performance targets, ensuring an outstanding customer experience throughout the sales process. Day-to-day activities include setting sales goals, monitoring performance metrics, coaching team members, and implementing effective sales strategies aligned with company objectives. The Sales Leader collaborates with internal stakeholders and manufacturer partners, manages training initiatives, and supports the development of team capabilities. The role also involves overseeing showroom presentation, ensuring compliance with processes and policies, and driving continuous improvement in sales operations. Qualifications

• Strong Communication skills, including the ability to convey information clearly, provide feedback, and build positive relationships with team members and customers.
• Proven Customer Service capabilities, with a focus on delivering exceptional experiences, resolving concerns effectively, and maintaining long-term customer loyalty.
• Demonstrated Sales expertise, including experience meeting targets, understanding sales cycles, and applying consultative selling techniques in an automotive or similar environment.
• Effective Sales Management skills, including team leadership, performance management, and the ability to analyze data to drive sales results.
• Experience in Training and coaching, with the ability to develop and deliver sales and product training to enhance team performance.
• Previous experience in automotive retail or a related industry is beneficial.
• Ability to work on-site in Armadale, with flexibility to support store opening hours and peak trading periods.
• Strong organizational and problem-solving skills, with proficiency in using digital tools and CRM systems.
• A track record of ethical, inclusive leadership and commitment to fostering a positive, diverse workplace.