Meetings and Events Sales Coordinator

Key responsibilities

• Manage wedding enquiries from initial contact through consultation, venue tour, quotation, contract, final details and handover.
• Build strong relationships with couples, families and wedding suppliers, providing prompt and personalised communication.
• Generate new business through wedding fairs, showcases, referrals, networking, digital enquiries and local partnerships.
• Prepare accurate and inspiring proposals, packages, quotations and contracts tailored to each couple's requirements and budget.
• Conduct venue tours, consultations, tastings, open days and wedding showcases.
• Coordinate requirements including dates, guest numbers, ceremony and reception spaces, bedrooms, catering, décor, entertainment and accessibility.
• Work closely with Events, Operations, Revenue, Food and Beverage and Finance to ensure a smooth handover and excellent delivery.
• Develop relationships with photographers, florists, celebrants, entertainers and other wedding suppliers.
• Identify additional revenue opportunities, including bedrooms, upgrades, food and beverage and ancillary services.
• Maintain an accurate pipeline, follow up consistently and meet agreed wedding sales, revenue and conversion targets.
• Monitor competitor activity and local wedding trends, sharing ideas to improve the hotels' wedding offering. Experience
• Experience in wedding sales, venue sales, events or hospitality.
• A proven ability to convert enquiries and manage a sales pipeline.
• Excellent communication, organisation and attention to detail.
• Commercial confidence with packages, pricing and negotiation.
• Warm, professional and empathetic approach when working with couples.
• Experience with a CRM, hotel sales system or event-planning platform; PRISM experience is desirable.
• Knowledge of wedding planning, event timelines and key wedding suppliers is desirable.
• Flexibility to attend occasional evenings, weekends, wedding fairs and events. Measures of success
• Achievement of wedding sales, revenue and conversion targets.
• Growth in new, repeat and referral wedding business across both hotels.
• Accurate and timely PRISM records and reliable sales forecasting.
• Positive couple feedback, referrals and testimonials.
• Smooth handover and successful delivery of confirmed weddings Work Location: In person