Weddings and Events Duty Manager

The Place The Fitzrovia Chapel is an enchanting jewel of Byzantine inspired architecture located in the heart of the Fitzrovia community. Grade II* listed, the former chapel of the Middlesex Hospital is a place of meaning, memory and sanctuary for many. Today it is a place for quiet reflection, discovery and celebration. The chapel, a registered charity, is open to everyone of all faiths, beliefs, backgrounds and cultures and connects a diversity of communities, visitors and partners. We are the top venue for weddings in Westminster and have built a reputation for excellence, offering exceptional ceremonies and celebrations. We allow civil and celebrant-led ceremonies. In addition, we offer the chapel for exhibitions, book launches, fashion shoots, tours, open days, concerts, filming, drinks receptions, memorials, wellbeing events and talks. Role Description Our highly successful Weddings and Events team is looking for a Weddings and Events Duty Manager. Working alongside the Head of Weddings and Events, you will bring your attention to detail and quality together with your wealth of experience and enthusiasm for events to the role. Weddings and Events Duty Manager 20 hours a week, including one weekend a month Salary: £19,530 PA Role Overview: We are seeking an experienced Weddings and Events Duty Manager to oversee the running of weddings and various events, ensuring a seamless and high-quality experience for our visitors and their guests. This role is vital for maintaining the chapel's reputation as a premier event destination and is critical to the charity's financial sustainability. KEY RESPONSIBILITIES:

• Event Management: Manage weddings and events held at the chapel, ensuring all aspects run smoothly and meet the high standards expected by our visitors. This will be for one weekend a month and also during the week. This may also involve some evenings.
• Team Leadership: Work with a small team of events staff, fostering a positive working environment and managing the staffing rota.
• Customer Service: Act as the main point of contact for clients on the day and by email, providing exceptional customer service and addressing any concerns promptly and professionally.
• Event Setup and Breakdown: Oversee the setup and breakdown of events, ensuring all logistical needs are met.
• Quality Assurance: Maintain high standards of service and presentation throughout all events, ensuring the chapel remains an exemplary venue for high-end hospitality.
• Proposals: Manage enquiries and planning for marriage proposals.
• Operations: Order supplies for the chapel. QUALIFICATIONS FOR THE ROLE:
• Proven experience in high-end hospitality or event management, preferably in a similar role including weddings.
• Strong organisational skills with the ability to multitask and prioritise effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Experience in managing a team, with the ability to motivate and lead by example.
• Proficient in administrative tasks, including customer service.
• Interest in heritage and the arts, with an understanding of the role of charities in the community is an advantage.
• Flexibility to work outside of standard hours as needed.   BENEFITS:
• Competitive salary
• Opportunity to work in an outstanding historic venue with a friendly team
• Support for professional development and training
• Contribution to a charitable cause and community engagement HOW TO APPLY FOR A ROLE Please submit a current CV or up-to-date Linkedin profile with a short cover letter outlining what you will bring to the role (stating clearly the title of the job and that it is 20 hours a week) and why you want this opportunity. Alternatively you can send us a video or audio file, no longer than 5 minutes.  If you need access or support for your application, or have any queries, please email us at madeleine@fitzroviachapel.org. TIMETABLE Submission Deadline: Wednesday 28 October 2026, 6pm By Email Only Please: madeleine@fitzroviachapel.org