Senior Strategic Account Manager
Runtime GroupSenior Strategic Account Manager X2 Roles London | Hybrid (3 Days Office / 2 Days Remote) Lead - £79,000 + Bonus + Equity | Senior - £65,000 + Bonus + Equity We're working with a leading global SaaS company that partners with enterprise organisations to support growth, innovation, and customer engagement at scale. They are seeking Lead and Senior Strategic Account Managers to take ownership of a portfolio of their most important customer relationships. This role combines strategic account management, commercial ownership, and executive stakeholder engagement, making it ideal for someone who enjoys operating as a trusted business partner to enterprise clients. Key Responsibilities
- Manage a portfolio of high-value strategic accounts.
- Develop trusted relationships with senior stakeholders and C-suite executives.
- Create and execute account growth plans aligned to customer objectives.
- Drive customer retention, expansion, and long-term partnership growth.
- Identify commercial opportunities across existing accounts.
- Deliver strategic reviews and present recommendations to executive stakeholders.
- Leverage data and insights to influence customer decision-making.
- Work cross-functionally to ensure customers achieve their desired outcomes.
- Manage complex stakeholder groups and business priorities. About You
- 4-5+ years' experience in Strategic Account Management, Enterprise Account Management, or a similar role.
- Experience within SaaS, eCommerce, payments, logistics, or technology-led businesses.
- Proven success managing large, complex enterprise customers.
- Demonstrated ability to drive revenue growth and account expansion.
- Strong commercial acumen and strategic thinking capabilities.
- Experience engaging and influencing executive-level stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Excellent communication, presentation, and relationship-building skills.
- Strong analytical mindset with a consultative approach.
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