Growth Consultant
at Streamtime
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Streamtime is hiring a Growth Consultant! Streamtime helps creative agencies plan, quote, track and invoice their work, as well as look out for their people, so they can run a happy, healthy business. Are we for you?
- 100% remote flexible working.
- Feel good allowance (it's in the name- spend it on what makes you feel good).
- International Travel - "Soultime" with the entire global team. Last year was Mallorca, the year before Sydney, where next?
- Annual budget to visit colleagues (2025 Christmas party in Belfast was great craic...) What you'll be doing:
- Qualifying leads for fit and size of opportunity
- Taking introduction calls to understand a customer's needs, pain points and jobs to be done
- Providing online demonstrations to new customers of potential workflows in Streamtime relating to their needs
- Working with your Success and Adoption colleagues to provide support to leads and cus- tomers with more complex challenges and workflows
- Updating systems and trackers with data that helps us to make better decisions related to growing revenue
- Contributing to improvements in working relationships and processes within the CS and broader Streamtime teams
- Sharing customer feedback and discovered competitors uncovered through conversations with leads Experience that helps:
- Passion for the creative industry and client success
- 2+ years in sales/account/customer success role in a Similar SaaS company and/or project/account management in a creative agency. Please note this experience required is equivalent to a junior role / salary.
- Demonstrated exceptional customer negotiation and problem solving skills from previous employment
- Self-motivated, team-oriented, very responsible, and focused on exceeding expectations
- Understanding of project management software, terminology, concepts and strategies
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