People Communications and Engagement Specialist
at RICSAbout Us RICS is a global professional body for those working in land, property, construction and infrastructure. We set and uphold professional standards, provide respected qualifications and promote confidence in the profession, helping to shape the built and natural environments for the benefit of society. Behind this work is a diverse community of colleagues across different locations, disciplines and cultures, united by a shared purpose. We want every colleague to feel informed, connected and able to contribute. Clear and engaging People communications help bring our culture and priorities to life, create opportunities for colleagues to share their views and strengthen the experience of working at RICS. This role will play an important part in helping us connect and engage colleagues across the organisation. Role Purpose and Key Responsibilities We welcome both full time and part time applications and are happy to discuss the working pattern that would suit you. This is a hybrid role, typically based 60% in our Birmingham office and 40% remotely. We're looking for a creative and digitally confident People Communications & Engagement Specialist to help colleagues across RICS feel informed, connected and heard. Working with the Head of People Communications & Engagement, you'll turn organisational priorities, People initiatives and colleague insight into clear, engaging communications. You'll take ownership of communications activity from brief through to evaluation – planning campaigns, creating content, managing internal channels, supporting colleague voice and events, and using insight to improve impact. You will:
- Plan and deliver internal communications and engagement campaigns from brief through to evaluation.
- Advise and constructively challenge stakeholders, turning complex information into clear, relevant content and recommending the right communications approach.
- Manage and improve channels including SharePoint, colleague newsletters and Viva Engage.
- Create accessible written, visual, video and interactive content.
- Support colleague listening, feedback activity and visible feedback loops.
- Help deliver virtual, hybrid and in person colleague events.
- Use feedback and analytics to improve communications, exploring new technologies and AI tools where they add value. About You You'll be a creative communications professional who is comfortable moving between planning, advice and hands on delivery. You'll bring sound judgement, curiosity and the confidence to suggest a different approach when it could lead to a better outcome. You'll bring:
- Experience in internal communications, employee engagement or a related role, ideally in a complex or geographically dispersed organisation.
- Excellent writing, editing and storytelling skills, with the ability to make complex information clear and engaging.
- Experience planning and delivering campaigns or projects and measuring their impact.
- Strong digital and visual communication skills, with the creativity to produce engaging content across different formats and experience managing internal channels.
- The ability to build effective relationships, advise stakeholders and manage competing priorities.
- Good judgement, attention to detail and a collaborative approach, with an interest in people, culture and colleague engagement. You may also have experience of People or HR communications, organisational change, employee listening, multimedia content or digital design tools, although these are not essential. Rewards and Benefits Our benefits support your wellbeing, finances and work life balance, including:
- 25 days' annual leave plus public holidays and three additional days when the office closes between Christmas and New Year
- Enhanced flexible leave, including maternity, paternity and moving house leave
- A wellbeing day and a volunteering day
- Private medical insurance, income protection, life assurance and pension scheme
- Colleague led community groups and wellbeing support You will need the right to work in the country where the role is based. How to apply If part time would suit you best, please let us know what your preferred working pattern might look like.
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