Dvla Enforcement Officer

Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.

• All applicants applying for this role must hold a full manual UK driving licence. Applicants who do not hold a valid full manual UK driving licence will not be considered for this role* Please note that this is a night-shift role, and applicants must be fully aware of and committed to working nights. What does a DVLA Enforcement Officer Do?
• Liaises with members of the public and give advice regarding clamping and fines.
• Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle.
• Work alongside other agencies when required including Police DVLA and VOSA.
• Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available
• Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager.
• Completes daily reports regarding activities
• Clamping and removal of untaxed vehicles What do you need to be a DVLA Enforcement Officer?
• Full UK Driving Licence (Manual Licence)
• Excellent Communication Skills
• Self Motivated
• Customer Focused
• Ability to work shifts
• Ability to work on own initiative
• Previous experience in a similar role would be ideal but not essential
• Clamping and removal of untaxed vehicles
• The ability to carry out manual handling and heavy lifting tasks safely What's in it for you?
• Competitive rates of pay
• Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing
• Excellent Reward & Recognition Scheme
• Enhanced Maternity & Paternity package [subject to eligibility criteria]
• First Class Training & Development Opportunities
• Pension Scheme
• Full Uniform provided
• Competitve days' holiday including bank holiday
• Regular overtime [optional]
• Shift Patterns (requires regular weekend working as part of the rota) INDT