Job Title: Hotel night Receptionist Location: Kensington, London Salary: £13.00 - £14.00 per hour, depending on experience Hours: 8:00 PM - 8:00 AM Job Type: Full-time We are looking for a reliable and friendly Night Receptionist to join the team at our 38-room boutique hotel. Key Responsibilities

  • Welcoming and assisting guests during the night
  • Completing check-ins and check-outs
  • Handling guest enquiries and requests professionally
  • Answering telephone calls and emails
  • Managing reservations and updating the hotel system
  • Carrying out night audit and basic end-of-day procedures
  • Monitoring the hotel and ensuring the security of guests and the property
  • Dealing calmly and appropriately with any overnight issues or emergencies
  • Completing basic paperwork and handover for the morning team Requirements
  • Previous hotel/reception experience is desirable
  • Good customer service and communication skills
  • Ability to work independently during overnight hours
  • Reliable, responsible and well-presented
  • Good attention to detail Experience in a hotel night reception or night audit role is an advantage, but training can be provided for the right candidate.

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