Hotel Night Receptionist
at MCR Property Group
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Job Title: Hotel night Receptionist Location: Kensington, London Salary: £13.00 - £14.00 per hour, depending on experience Hours: 8:00 PM - 8:00 AM Job Type: Full-time We are looking for a reliable and friendly Night Receptionist to join the team at our 38-room boutique hotel. Key Responsibilities
- Welcoming and assisting guests during the night
- Completing check-ins and check-outs
- Handling guest enquiries and requests professionally
- Answering telephone calls and emails
- Managing reservations and updating the hotel system
- Carrying out night audit and basic end-of-day procedures
- Monitoring the hotel and ensuring the security of guests and the property
- Dealing calmly and appropriately with any overnight issues or emergencies
- Completing basic paperwork and handover for the morning team Requirements
- Previous hotel/reception experience is desirable
- Good customer service and communication skills
- Ability to work independently during overnight hours
- Reliable, responsible and well-presented
- Good attention to detail Experience in a hotel night reception or night audit role is an advantage, but training can be provided for the right candidate.
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