Medical Secretary

Location: Remote / Birmingham Clinics Contract Type: Flexible Salary: Competitive Hours: To Be Confirmed Start Date: As soon as possible About The Role We are recruiting a Medical Secretary to support a growing outpatient clinic service across multiple specialties including Orthopaedics, ENT, Rheumatology, Neurology, and Psychiatry. This is an excellent opportunity to join a supportive clinical team, providing essential administrative and secretarial support to ensure the smooth running of outpatient clinics across a variety of settings. Key Responsibilities

• Provide comprehensive secretarial and administrative support to consultants and clinical teams
• Manage clinic lists, appointments, referrals, and patient correspondence
• Type and process clinic letters, reports, and clinical documentation
• Handle incoming calls, emails, and patient queries professionally and efficiently
• Maintain accurate patient records and update clinical systems as required
• Support coordination of remote and face-to-face outpatient clinics
• Liaise with GPs, hospitals, and multidisciplinary teams regarding patient care pathways
• Ensure confidentiality and compliance with NHS information governance standards What We're Looking For
• Previous experience working as a Medical Secretary or Administrator within healthcare
• Excellent organisational and communication skills
• Strong IT skills including Microsoft Office and clinical systems
• Ability to manage workload effectively in a busy environment
• Professional and patient-focused approach
• Strong attention to detail and accuracy Desirable
• Previous NHS or private healthcare experience
• Experience supporting outpatient clinics
• Familiarity with medical terminology and clinical correspondence
• Experience using systems such as SystmOne, EMIS, or similar What's on Offer
• Competitive salary
• Flexible working arrangements
• Opportunity to support a range of specialist outpatient services
• Supportive and collaborative working environment
• Potential for ongoing and long-term work