Head of Learning & Development London/Hybrid The Head of Learning & Development role will lead the development and delivery of MDU's employee learning strategy, enhancing organisational capability, supporting professional development and CPD, and strengthening leadership to enable sustainable business growth. As a member of the Senior Leadership Team, the role will work in close partnership with senior leaders to embed a culture of continuous learning, professional excellence and high performance, ensuring learning and development initiatives align with and support MDU's strategic business objectives. Strategic/Leadership Key accountabilities:

  • Create MDU's staff L&D strategy; collaborate with Exec and SLT to understand requirements. Identify competence and skill gaps to shape development plans for delivery.
  • Consult and advise senior leaders on learning and leadership strategies and external trends to ensure plans are fit for requirements and purpose and foster a high performing culture.
  • Lead and motivate the Learning and Education team; maintain clear direction and coach objectives. Learning And Development
  • Partner the HR team and wider Directorates to build a clear L&D framework to capture requirements and lead the design and delivery of responsive and engaging learning programmes and workshops.
  • Oversee the delivery of Membership team training and coaching plans.
  • Support the identification and delivery of core business learning required for MDU future growth and diversification - e.g. AI training to strengthen digital and automation skills.
  • Develop and deliver management development programmes and coaching requirements from entry to SLT level to upskill leadership talent.
  • Partnering HR BPs to deliver core management training to ensure consistent, fair and effective performance management.
  • Leverage apprenticeship levy to maximise learning and development opportunities.
  • Oversee LMS, ensure the MDU has an effective platform to deliver compliance and mandatory training requirements (Risk, Health and Safety) and explore opportunities for further personalised learning Talent Development
  • Partner the Exec and SLT to establish career pathways (including secondments and internships) and develop learning programmes to enable further progression
  • Support succession planning, deliver development and coaching programmes for high performers to prepare for future leadership positions.
  • Deliver behaviour and competency development programmes that reinforce MDU's values and expected ways of working Qualifications And Experience
  • Significant experience setting up and leading L&D function for a diverse workforce profile.
  • Proven experience with succession planning and leadership development.
  • Previous leadership and mentoring of a small L&D team.
  • CIPD certificate in L&D/HR Practice or equivalent. Skills Based Attributes
  • Excellent leadership, communication and project management skills.
  • Commercial and financial proficiency.
  • Proficiency in Microsoft office programmes (word, excel, visio, PowerPoint) including use of mail merge and spreadsheets.

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