Facilities Assistant - Canary Wharf

About The Role We are looking for an enthusiastic and dynamic individual with previous experience of working in a similar role in a corporate environment is required to provide ‘front of house' and facilities management support for our Canary Wharf and Kings Cross office. The offices have been designed to provide a bright, modern and flexible working environment to encourage collaborative working practices, you will support the Facilities Manager and the other Facility Assistant(s) to ensure the space is maintained and managed to an exceptional standard. The hours of work are expected to be between 08:00am – 18.00pm Monday to Friday, however, occasionally different working patterns or additional hours may need to be worked to cover sickness or holiday leave. What you'll be doing You will report to the Facilities Manager, the Facilities Assistants will have a wide range of duties, including as a minimum the following:- Front of House Located at the reception desk, the Facilities Assistants will be the first point of contact for external visitors and will be expected to provide First Class front of house/reception services to include the management of visitors, telephone answering, dealing with queries raised through the shared mailbox, dealing with all day to day queries raised by employees, visitors and contractors to the site and the provision of other services/support as required. Meeting Rooms The Facilities Assistants must ensure that the meeting rooms are maintained to an exceptional standard at all times and will be responsible for managing the booking system, checking/clearing rooms between meetings, carrying out operational checks of equipment and arranging any hospitality and Health and Safety checks. Mailroom The Facilities Assistants will be responsible for incoming/outgoing post including distribution to recipients around the office and they will also be responsible for the inhouse company hybrid mail solution. Other Duties

• Carrying out general admin support duties as and when required
• Responsible for stock control in various areas including stationery and proactively stocking up print stations
• Management of the access control system, issue of passes to Balfour Beatty staff and liaison with the landlord for building passes etc
• Ordering and replenishing kitchen and office consumables, ensuring the tea point areas are maintained to an exceptional standard throughout the day
• Providing support to the Office/Facilities Manager as required, including admin support, assisting with the management of hard and soft FM contractors, assisting with the effective maintenance of the space, and ensuring up to date records are maintained for the facility.
• Proactively reporting any maintenance issues around the building and following through to resolution
• Undertaking some physical duties, including manual handling, occasional heavy lifting, and using the goods lift to access the loading bay Who we're looking for An enthusiastic and dynamic individual, previous experience of working in a similar role in a corporate environment is ideal, however, full training is given. Essential
• IT literate with a good working knowledge of the Microsoft
• Must be confident in dealing with people face to face, at all levels
• Excellent verbal/written communication skills
• Excellent organisational skills
• The ability to work independently and manage varying workloads. Desirable
• ABIFM
• NVQ, Business Admin or similar
• Good understanding and knowledge of Facilities Management
• First Aid/Fire Marshall qualification Why work for us Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities. Why join us? Benefits As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:
• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more… About Us Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

At Balfour Beatty, we want everyone to be able to thrive and achieve their full potential, regardless of their identity or background. We're making great progress through our Value Everyone DEI Action Plan, but we know we've got more to do. Find out more about our values and DEI initiatives. We are committed to our processes being barrier-free and will support adjustments at any stage of the recruitment process. Please let the recruiter for this role know if you require any adjustments. We're looking to continually improve our recruitment process, so if you have any feedback, please share this with us via candidaterecruitmentenquiries@balfourbeatty.com