• HR Operations & Process Improvement Specialist
  • Location: Hampshire (Hybrid Working Available)
  • Type: Full-Time Temp Contract We're partnering with a global organisation to recruit a Senior HR Associate to join a busy and collaborative HR Operations team. This role would suit an experienced HR administrator, HR coordinator or HR operations professional who enjoys improving processes, solving problems and delivering a great employee experience. You'll play an important role in supporting key HR processes while helping to drive efficiency, accuracy and continuous improvement across the function. This is a hands-on position where you'll be involved in day-to-day HR operations whilst also taking ownership of specific processes and finding ways to make them work better. What You'll Be Doing
  • Managing and supporting a range of HR administration processes across the employee lifecycle.
  • Acting as a subject matter expert for assigned HR processes and ensuring they are delivered accurately and efficiently.
  • Identifying opportunities to improve processes, reduce manual effort and enhance the employee experience.
  • Analysing HR data and resolving data quality issues.
  • Supporting compliance with UK employment legislation and company policies.
  • Working closely with employees, managers and HR colleagues to resolve queries and provide excellent customer service.
  • Using technology and AI tools to streamline administrative processes and improve efficiency.
  • Maintaining process documentation and ensuring effective knowledge sharing across the team.
  • Supporting relationships with third-party HR service providers where required. What We're Looking For
  • Previous experience in an HR Operations, HR Administration or Shared Services environment.
  • Strong understanding of HR processes and employee lifecycle administration.
  • Good knowledge of UK employment legislation, including family leave, absence management, right to work and data protection requirements.
  • Experience using HR systems and working with employee data.
  • Strong Excel and data analysis skills.
  • A track record of identifying and implementing process improvements.
  • Excellent attention to detail and a commitment to accuracy.
  • Ability to manage multiple priorities and work independently.
  • Comfortable handling confidential and sensitive information.
  • A proactive, customer-focused approach with strong problem-solving skills. Nice to Have
  • Experience within a large international organisation.
  • Workday and HR case management system experience.
  • Exposure to pensions, benefits or global mobility administration.
  • Lean, Six Sigma or other continuous improvement training.
  • CIPD qualification or working towards it.
  • Interest in AI and technology-enabled process improvement. Why Apply?
  • Join a highly respected global organisation.
  • Hybrid working with flexibility built into the role.
  • Opportunity to build expertise across a broad range of HR operations activities.
  • Exposure to process improvement, HR technology and AI-driven initiatives.
  • Supportive team environment with opportunities for professional development and growth.

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