Admin Support - Mental Health - West Locality

This post is fixed term/secondment for 6 Months due to meet the needs of the service

We have an exciting opportunity for two full-time Admin Support staff to join the Mental Health & Learning Disability Division, supporting the West Locality. These posts are offered on a fixed-term basis for 6 months.

Working as part of the wider team, the post holders will be required to provide an efficient and effective administrative service, supporting the delivery of a high-quality service to patients and staff across the locality.

Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible.

Main duties of the job

The post holder will provide comprehensive admin support to the Mental Health Team.

It is essential that the applicant holdsexcellent computer skills including Microsoft Office and a good telephone manner. A flexible approach to work is needed to meet the demands of the service.

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines, whilst producing work to the highest standards.

The post holder will also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,813 to £27,890 a year

per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

050-AC224-1026

Job locations

TBC

TBC

TBC

LL57 2PW

United Kingdom

Job responsibilities

Job responsibilities

Person Specification

Qualifications

Essential

• Good standard of education - GCSE Maths & English at Grade C or above, or equivalent
• NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards
• RSA /OCR Level 2 or equivalent experience
• IT related qualification or equivalent experience

Desirable

• Ability to deal with sensitive information

Experience

Essential

• Knowledge of a range of administrative & clerical processes
• Ability to take and transcribe succinct minutes
• Proficient in use of Microsoft Office applications.
• Excellent organisational skills

Desirable

• Experience of working within the NHS

Values

Essential

• Team player
• Develops own practice through reflection and learning

Desirable

• Ability to speak Welsh

Person Specification

Qualifications

Essential

• Good standard of education - GCSE Maths & English at Grade C or above, or equivalent
• NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards
• RSA /OCR Level 2 or equivalent experience
• IT related qualification or equivalent experience

Desirable

• Ability to deal with sensitive information

Experience

Essential

• Knowledge of a range of administrative & clerical processes
• Ability to take and transcribe succinct minutes
• Proficient in use of Microsoft Office applications.
• Excellent organisational skills

Desirable

• Experience of working within the NHS

Values

Essential

• Team player
• Develops own practice through reflection and learning

Desirable

• Ability to speak Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

TBC

TBC

TBC

LL57 2PW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

TBC

TBC

TBC

LL57 2PW

United Kingdom

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Job responsibilities

Qualifications

Essential

• Good standard of education - GCSE Maths & English at Grade C or above, or equivalent
• NVQ Business Administration Level 3 or equivalent knowledge & experience, or willing to work towards
• RSA /OCR Level 2 or equivalent experience
• IT related qualification or equivalent experience

Desirable

• Ability to deal with sensitive information

Experience

Essential

• Knowledge of a range of administrative & clerical processes
• Ability to take and transcribe succinct minutes
• Proficient in use of Microsoft Office applications.
• Excellent organisational skills

Desirable

• Experience of working within the NHS

Values

Essential

• Team player
• Develops own practice through reflection and learning

Desirable

• Ability to speak Welsh