Commissioning Manager - Frailty and Palliative, End of Life Care

This is an exciting opportunity to influence

and transform the future of Frailty, Palliative and End of Life Services across

the Birmingham, Black Country and Solihull Integrated Care System, co-designing

services fit for an ageing population.

Working within a complex and rapidly evolving Integrated

Care System the post holder will focus upon improving clinical outcomes, safety

and experience and reducing inequalities across the Frailty, Palliative and End

of Life Care Pathways.

This role supports the delivery of strategic

commissioning and transformation across both unplanned and planned care, ensuring services provide high-quality outcomes,

value for money, and improved population health. Working with NHS providers,

primary care, local authorities and system partners, the post holder will

develop and implement neighbourhood health commissioning frameworks, drive

service improvement, reduce health inequalities, and identify opportunities for

joint commissioning. The role also provides leadership across the portfolio,

deputising for the Head of Programme and supporting continual professional

development and staff management across the team.

Main duties of the job

• Support the planning, development and delivery of neighbourhood health, unplanned and planned care commissioning programmes, ensuring alignment with organisational priorities and strategic objectives.
• Build and maintain effective relationships with a wide range of stakeholders across the NHS, local authorities, providers, voluntary sector organisations and partner agencies.
• Lead and coordinate projects, managing risks, issues, resources and dependencies to ensure successful delivery of outcomes on time and within budget.
• Provide expert analysis, interpretation and presentation of data to support decision-making, business cases and service improvement.
• Contribute to service development by reviewing policies, implementing changes, identifying best practice and supporting research and innovation initiatives.
• Manage budgets and resources responsibly, ensuring value for money and compliance with financial governance requirements.
• Prepare reports, briefings and presentations for senior leaders, boards and programme groups, communicating complex information effectively.
• Lead, support and develop staff, including recruitment, performance management, appraisals and professional development.
• Deputise for the Head of Programme Frailty and End of Life Care when required and provide leadership across the directorate.
• Maintain up-to-date knowledge of healthcare policy, commissioning practice and emerging national priorities to inform service transformation and improvement.

About us

Birmingham, the Black Country and Solihull

Integrated Care Board (ICB) brings together the NHS, local councils and

voluntary sector partners to support 2.7 million people. Our vision is to make the area the

healthiest place to live and work by improving life chances and reducing

inequalities.

As an employee, you will demonstrate our system

values, champion inclusion and help address health inequalities

so everyone can thrive. In return, the ICB offers a

supportive, ambitious and inclusive workplace, with opportunities to develop and work with partners to

deliver meaningful change.

The ICB is committed to a workforce that reflects

the population of Birmingham, the Black Country and Solihull. We promote

sexual orientation.

Employees formally notified that they are at risk

of redundancy within the organisation will receive priority consideration for

this vacancy if they meet the roles

essential requirements. This supports redeployment and helps

minimise compulsory redundancies.

Details

Date posted

01 October 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time,

Flexible working

Reference number

D9118-26-0058

Job locations

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Birmingham & Solihull Integrated Care Board

Alpha Tower

Suffolk Street Queensway

Birmingham

B1 1TT

United Kingdom

Job responsibilities

The complete job description and person specification can be found in the attached document.

The role supports

the business in driving transformation as well as value for money in planning,

commissioning and service.

The role is

designed to build a combination of subject matter expertise and technical

skills to develop a strong service delivery through developing key

commissioning approaches to the area of planned care.

In carrying out the role, at least one of the agreed strategic anchors

should be at the core of everything you do:

Commissioning for Value and

Outcomes

Accelerating Neighbourhood Health at

Pace

Making the Best Use of Digital Solutions in

our Pathways

Financial Discipline / 2%

Productivity

Advancing Health Equity

Integrated Partnership

You will be

accountable for:

Support the

development of neighbourhood health strategic commissioning frameworks across

designated portfolio areas.

Engage with

provider collaboratives, NHS Trusts, primary care and the independent sector as

appropriate,

Maintain

oversight and accountability of lead provider arrangements to ensure delivery against

the neighbourhood health strategic commissioning frameworks.

Apply commissioning skills and knowledge to national

policy to ensure application to the local population health intelligence to

drive the ICBs neighbourhood health strategic

commissioning approach and reduce health inequalities.

Work with other ICB clusters across the

Midlands to identify and realise opportunities for Joint Commissioning.

Develop skills and competencies required for

strategic and tactical commissioning functions including PHM, analytical and

contractual/legal.

The postholder will deputise, as appropriate,

for the Head of Programme Frailty

and EoL and will oversee line management arrangements for

staff across the Directorate.

Key Relationships

New Care Models Director

2. ICB Chief Officers and Senior Leaders

3. Senior team representatives from all

ICS partners - NHS Providers, Local Authorities and Community Interest Company

(CICs)

4. Primary Care and General Practice

5. NHSE

Community providers and place-based

partnerships

7. All staff supporting the work of the

ICS and working within the ICS footprint - more specifically Senior

Commissioning managers in health and local government, Population Health

Management teams, Strategy teams, Finance and Contracting teams.

VCSE delivery Partners

Programme and Transformation Leads

across the ICB

Core Duties and Responsibilities

Communication

Operate

effectively in a flexible and demanding environment and proactively engage with

ICB and system colleagues working across the planned care portfolios

Work effectively

with a variety of external consultancies working on other projects and

programmes within other NHS directorates as required

Provide and

receive highly complex, sensitive and contentious information, presenting

information, to a wide range of stakeholders in a formal setting

Can deal with

resulting potentially aggressive/antagonistic situations

Committed to

working and engaging constructively with internal and external stakeholders on

a range of business sensitive issues

Nurture key

relationships and maintains networks internally and externally, including local,

regional and national networks.

Close liaison

with the Communications and Stakeholder team on public relations and marketing

activities

Link with managers and members of

other functions, to address inter-dependencies and ensure alignment

Apply a

structured change management approach and methodology for the impact of any

change.

10. Deputise for the Head of Programme Frailty and

EoL as required, expanding on knowledge, skills and experience within personal

professional development

11. Engage and liaise with key stakeholder, in

particular:

• To support the delivery of day-to-day activities

and projects

• To manage team work loads and drive delivery of a

range of business initiatives and projects

• To support the identification and sharing of best

practice

• To operate in a highly political and sensitive

environment

• Support the portfolio of initiatives in

demonstrating value for money for the current spend through tracking, managing

and delivering agreed benefits

Job responsibilities

The complete job description and person specification can be found in the attached document.

The role supports

the business in driving transformation as well as value for money in planning,

commissioning and service.

The role is

designed to build a combination of subject matter expertise and technical

skills to develop a strong service delivery through developing key

commissioning approaches to the area of planned care.

In carrying out the role, at least one of the agreed strategic anchors

should be at the core of everything you do:

Commissioning for Value and

Outcomes

Accelerating Neighbourhood Health at

Pace

Making the Best Use of Digital Solutions in

our Pathways

Financial Discipline / 2%

Productivity

Advancing Health Equity

Integrated Partnership

You will be

accountable for:

Support the

development of neighbourhood health strategic commissioning frameworks across

designated portfolio areas.

Engage with

provider collaboratives, NHS Trusts, primary care and the independent sector as

appropriate,

Maintain

oversight and accountability of lead provider arrangements to ensure delivery against

the neighbourhood health strategic commissioning frameworks.

Apply commissioning skills and knowledge to national

policy to ensure application to the local population health intelligence to

drive the ICBs neighbourhood health strategic

commissioning approach and reduce health inequalities.

Work with other ICB clusters across the

Midlands to identify and realise opportunities for Joint Commissioning.

Develop skills and competencies required for

strategic and tactical commissioning functions including PHM, analytical and

contractual/legal.

The postholder will deputise, as appropriate,

for the Head of Programme Frailty

and EoL and will oversee line management arrangements for

staff across the Directorate.

Key Relationships

New Care Models Director

2. ICB Chief Officers and Senior Leaders

3. Senior team representatives from all

ICS partners - NHS Providers, Local Authorities and Community Interest Company

(CICs)

4. Primary Care and General Practice

5. NHSE

Community providers and place-based

partnerships

7. All staff supporting the work of the

ICS and working within the ICS footprint - more specifically Senior

Commissioning managers in health and local government, Population Health

Management teams, Strategy teams, Finance and Contracting teams.

VCSE delivery Partners

Programme and Transformation Leads

across the ICB

Core Duties and Responsibilities

Communication

Operate

effectively in a flexible and demanding environment and proactively engage with

ICB and system colleagues working across the planned care portfolios

Work effectively

with a variety of external consultancies working on other projects and

programmes within other NHS directorates as required

Provide and

receive highly complex, sensitive and contentious information, presenting

information, to a wide range of stakeholders in a formal setting

Can deal with

resulting potentially aggressive/antagonistic situations

Committed to

working and engaging constructively with internal and external stakeholders on

a range of business sensitive issues

Nurture key

relationships and maintains networks internally and externally, including local,

regional and national networks.

Close liaison

with the Communications and Stakeholder team on public relations and marketing

activities

Link with managers and members of

other functions, to address inter-dependencies and ensure alignment

Apply a

structured change management approach and methodology for the impact of any

change.

10. Deputise for the Head of Programme Frailty and

EoL as required, expanding on knowledge, skills and experience within personal

professional development

11. Engage and liaise with key stakeholder, in

particular:

• To support the delivery of day-to-day activities

and projects

• To manage team work loads and drive delivery of a

range of business initiatives and projects

• To support the identification and sharing of best

practice

• To operate in a highly political and sensitive

environment

• Support the portfolio of initiatives in

demonstrating value for money for the current spend through tracking, managing

and delivering agreed benefits

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body

Mobility

Essential

• Car driver / owner or reasonable alternative

Experience

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Essential

• Awareness of equality and valuing diversity principles
• Understanding of Confidentiality and Data Protection Act

Personal qualities

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change

Autonomy

Essential

• Able to use initiative to make recommendations in line with strategic direction.
• Work to tight and challenging timescales.

Skills and abilities

Essential

• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Completer/Finisher

Person Specification

Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body

Mobility

Essential

• Car driver / owner or reasonable alternative

Experience

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Essential

• Awareness of equality and valuing diversity principles
• Understanding of Confidentiality and Data Protection Act

Personal qualities

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change

Autonomy

Essential

• Able to use initiative to make recommendations in line with strategic direction.
• Work to tight and challenging timescales.

Skills and abilities

Essential

• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Completer/Finisher

Employer details

Employer name

Black Country Integrated Care Board

Address

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://blackcountry.icb.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Black Country Integrated Care Board

Address

Black Country Integrated Care Board

Wolverhampton Civic Centre

St Peter's Square

Wolverhampton

WV1 1SH

United Kingdom

Employer's website

https://blackcountry.icb.nhs.uk/ (Opens in a new tab)

Job responsibilities

The complete job description and person specification can be found in the attached document.

The role supports

the business in driving transformation as well as value for money in planning,

commissioning and service.

The role is

designed to build a combination of subject matter expertise and technical

skills to develop a strong service delivery through developing key

commissioning approaches to the area of planned care.

In carrying out the role, at least one of the agreed strategic anchors

should be at the core of everything you do:

Commissioning for Value and

Outcomes

Accelerating Neighbourhood Health at

Pace

Making the Best Use of Digital Solutions in

our Pathways

Financial Discipline / 2%

Productivity

Advancing Health Equity

Integrated Partnership

You will be

accountable for:

Support the

development of neighbourhood health strategic commissioning frameworks across

designated portfolio areas.

Engage with

provider collaboratives, NHS Trusts, primary care and the independent sector as

appropriate,

Maintain

oversight and accountability of lead provider arrangements to ensure delivery against

the neighbourhood health strategic commissioning frameworks.

Apply commissioning skills and knowledge to national

policy to ensure application to the local population health intelligence to

drive the ICBs neighbourhood health strategic

commissioning approach and reduce health inequalities.

Work with other ICB clusters across the

Midlands to identify and realise opportunities for Joint Commissioning.

Develop skills and competencies required for

strategic and tactical commissioning functions including PHM, analytical and

contractual/legal.

The postholder will deputise, as appropriate,

for the Head of Programme Frailty

and EoL and will oversee line management arrangements for

staff across the Directorate.

Key Relationships

New Care Models Director

2. ICB Chief Officers and Senior Leaders

3. Senior team representatives from all

ICS partners - NHS Providers, Local Authorities and Community Interest Company

(CICs)

4. Primary Care and General Practice

5. NHSE

Community providers and place-based

partnerships

7. All staff supporting the work of the

ICS and working within the ICS footprint - more specifically Senior

Commissioning managers in health and local government, Population Health

Management teams, Strategy teams, Finance and Contracting teams.

VCSE delivery Partners

Programme and Transformation Leads

across the ICB

Core Duties and Responsibilities

Communication

Operate

effectively in a flexible and demanding environment and proactively engage with

ICB and system colleagues working across the planned care portfolios

Work effectively

with a variety of external consultancies working on other projects and

programmes within other NHS directorates as required

Provide and

receive highly complex, sensitive and contentious information, presenting

information, to a wide range of stakeholders in a formal setting

Can deal with

resulting potentially aggressive/antagonistic situations

Committed to

working and engaging constructively with internal and external stakeholders on

a range of business sensitive issues

Nurture key

relationships and maintains networks internally and externally, including local,

regional and national networks.

Close liaison

with the Communications and Stakeholder team on public relations and marketing

activities

Link with managers and members of

other functions, to address inter-dependencies and ensure alignment

Apply a

structured change management approach and methodology for the impact of any

change.

10. Deputise for the Head of Programme Frailty and

EoL as required, expanding on knowledge, skills and experience within personal

professional development

11. Engage and liaise with key stakeholder, in

particular:

• To support the delivery of day-to-day activities

and projects

• To manage team work loads and drive delivery of a

range of business initiatives and projects

• To support the identification and sharing of best

practice

• To operate in a highly political and sensitive

environment

• Support the portfolio of initiatives in

demonstrating value for money for the current spend through tracking, managing

and delivering agreed benefits

Qualifications

Essential

• Educated to Masters level or equivalent level of experience of working at a senior level in specialist area
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to masters level equivalent
• Evidence of post qualifying and continuing professional development
• Member of relevant professional body

Mobility

Essential

• Car driver / owner or reasonable alternative

Experience

Essential

• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
• Experience of identifying and interpreting National policy
• Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Should have an appreciation of the relationship between the Department of Health, the Strategic Health Authority and individual provider and the commissioning organisations
• Working knowledge of Microsoft Office with intermediate keyboard skills

Desirable

• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects

Essential

• Awareness of equality and valuing diversity principles
• Understanding of Confidentiality and Data Protection Act

Personal qualities

Essential

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Negotiate on difficult and controversial issues including performance and change

Autonomy

Essential

• Able to use initiative to make recommendations in line with strategic direction.
• Work to tight and challenging timescales.

Skills and abilities

Essential

• Problem solving skills and ability to respond to sudden unexpected demands
• Ability to analyse complex facts and situations and develop a range of options
• Takes decisions on difficult and contentious issues where there may be a number of courses of action
• Strategic thinking ability to anticipate and resolve problems before they arise
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
• Used to working in a busy environment
• Adaptability, flexibility and ability to cope with uncertainty and change
• Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
• Professional calm and efficient manner
• Effective organizer, influencer and networker
• Demonstrates a strong desire to improve performance and make a difference by focusing on goals
• Completer/Finisher