Urgent Care Triage Clinician

The Urgent Care Team is a 24/7 service; providing a first

point of contact and triage service, including telephone and face to face

clinical assessment of patients and/or their carers/relatives, resulting in

appropriate decision making and plan of care. The Team work closely with other

disciplines including GPs, District Nurses, Mental Health Services, Adult

Social Care, End of Life Care Services, Paramedics and other external

providers.

The Triage Clinicians, as part of the Urgent Care Team, are

a dynamic group of Nurses and Paramedics with a diverse range of experience and

backgrounds, which responds to the unplanned needs of the patients in North

East Lincolnshire.

Please note that Care

Plus Group are not currently registered to sponsor applicants from outside the

EU and EEA.

Main duties of the job

Urgent Care Triage Clinician

Westgate Park, Grimsby

50 hours, full time/part time/flexible

You will be required to work a variety of

shifts including evenings, weekends and Bank Holidays

Salary Range 5 £31,821 - £36,893 pro rata per annum

We are a friendly, supportive team of clinicians providing a

Clinical Assessment Service to the residents and visitors to North East

Lincolnshire. We play a

pivotal role in the support of community healthcare and hospital avoidance. We

are a unique service being able to provide a direct access point for both

professionals and members of the public with all clinicians having an understanding

of the area/services available and social/economic considerations ensuring a

holistic approach is maintained. The service is proactive and works closely

with other organisations to pilot new, innovative strategies.

By utilising agreed protocols and policies in conjunction

with listening, questioning and probing skills you will support in planning

individual patient care. You will complete clinical assessment of minor

ailments through to life threatening emergencies and arrange appropriate and

safe Ambulance and GP attendance, if required.

This is an exciting opportunity to join a

diverse, dynamic, friendly team providing urgent care triage for patients in

North East Lincolnshire.

About us

Care Plus Group (CPG) is an employee-owned Community Benefit

Society dedicated to improving health, wellbeing and independence for the

communities we serve. Providing a diverse range of services including community

nursing, urgent care, primary care, rehabilitation, adult social care, learning

disability, specialist support services, and event medical services, CPG

supports people at every stage of their health and care journey. As a socially

responsible organisation, we combineacommercially minded approach

with a compassionate heart,ensuring we remain financially sustainable

whilst always prioritising the needs of the people and communities who rely on

us.

We offer excellent terms and conditions including optional

membership to a contributory pension scheme, Independent Provider closed access

to the NHS pension scheme, lease cars, a full induction programme and an

extensive range of CPD/development opportunities. We recognise continuous

service from partner Health and Care organisations for the purposes of annual

leave entitlement. We are a supportive employer and operate in a way which

supports family friendly and flexible working. CPG is an equal opportunities

employer, we will interview all disabled candidates who meet the essential

criteria.

Details

Date posted

01 October 2026

Pay scheme

Other

Salary

£31,821 to £36,893 a year

Range 5 (Pro Rata for part time)

Contract

Permanent

Working pattern

Full-time,

Part-time,

Flexible working

Reference number

B9814-26-190

Job locations

CPG Westgate Park

Charlton Street

Grimsby

DN31 1SQ

United Kingdom

Job responsibilities

The job description is

attached as a separate document with the person specification please refer to

this for more information.

We appreciate how useful AI can be in todays workplace. For this

application though, we want to understand your own thoughts and experience. We

will be checking applications for AI usage, and those that appear to be

significantly AI-generated may be subject to additional scrutiny.

Job responsibilities

The job description is

attached as a separate document with the person specification please refer to

this for more information.

We appreciate how useful AI can be in todays workplace. For this

application though, we want to understand your own thoughts and experience. We

will be checking applications for AI usage, and those that appear to be

significantly AI-generated may be subject to additional scrutiny.

Person Specification

Other

Essential

• Ability to work evenings, weekends and bank holidays on a rota basis with a flexible and adaptive approach.

Experience

Essential

• Experience of multi-agency working
• Minimum of 1 year post registration experience with evidence of consolidation.

Desirable

• Experience of working in Primary, Community or Urgent Care environment

Qualifications

Essential

• 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration

Desirable

• Post registration qualification desirable

Knowledge & Skills

Essential

• Ability to plan, deliver and evaluate programmes of care,
• Ability to assimilate information quickly and effectively
• Ability to assess both health and social care needs of patients
• Empathetic and sensitive approach
• Ability to communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
• Ability to deal effectively with situations which may be hostile or aggressive
• Knowledge of consent framework.
• Knowledge of current local and national clinical guidelines.
• Evidence of Professional Development
• Ability to effectively communicate with individuals/groups regarding difficult or complex matters
• Ability to work effectively as part of a team
• Demonstrates a professional approach at all times
• Proficient in accurate record keeping.
• Knowledge of Safeguarding Legislation and Procedures.
• Ability to work under pressure, displaying patience, tact and diplomacy.
• Demonstrate a professional approach at all times.
• Ability to show commitment to Care Plus Group core values
• Proficient IT Skills

Desirable

• Ability to demonstrate innovative ways to achieve patient centred care
• Mentorship Qualification or Equivalent.

Person Specification

Other

Essential

• Ability to work evenings, weekends and bank holidays on a rota basis with a flexible and adaptive approach.

Experience

Essential

• Experience of multi-agency working
• Minimum of 1 year post registration experience with evidence of consolidation.

Desirable

• Experience of working in Primary, Community or Urgent Care environment

Qualifications

Essential

• 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration

Desirable

• Post registration qualification desirable

Knowledge & Skills

Essential

• Ability to plan, deliver and evaluate programmes of care,
• Ability to assimilate information quickly and effectively
• Ability to assess both health and social care needs of patients
• Empathetic and sensitive approach
• Ability to communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
• Ability to deal effectively with situations which may be hostile or aggressive
• Knowledge of consent framework.
• Knowledge of current local and national clinical guidelines.
• Evidence of Professional Development
• Ability to effectively communicate with individuals/groups regarding difficult or complex matters
• Ability to work effectively as part of a team
• Demonstrates a professional approach at all times
• Proficient in accurate record keeping.
• Knowledge of Safeguarding Legislation and Procedures.
• Ability to work under pressure, displaying patience, tact and diplomacy.
• Demonstrate a professional approach at all times.
• Ability to show commitment to Care Plus Group core values
• Proficient IT Skills

Desirable

• Ability to demonstrate innovative ways to achieve patient centred care
• Mentorship Qualification or Equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Employer details

Employer name

Care Plus Group

Address

CPG Westgate Park

Charlton Street

Grimsby

DN31 1SQ

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

CPG Westgate Park

Charlton Street

Grimsby

DN31 1SQ

United Kingdom

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Job responsibilities

The job description is

attached as a separate document with the person specification please refer to

this for more information.

We appreciate how useful AI can be in todays workplace. For this

application though, we want to understand your own thoughts and experience. We

will be checking applications for AI usage, and those that appear to be

significantly AI-generated may be subject to additional scrutiny.

Other

Essential

• Ability to work evenings, weekends and bank holidays on a rota basis with a flexible and adaptive approach.

Experience

Essential

• Experience of multi-agency working
• Minimum of 1 year post registration experience with evidence of consolidation.

Desirable

• Experience of working in Primary, Community or Urgent Care environment

Qualifications

Essential

• 1st Level General Registered nurse (Adult) or HCPC Registered Paramedic with current UK registration

Desirable

• Post registration qualification desirable

Knowledge & Skills

Essential

• Ability to plan, deliver and evaluate programmes of care,
• Ability to assimilate information quickly and effectively
• Ability to assess both health and social care needs of patients
• Empathetic and sensitive approach
• Ability to communicate sensitively and effectively with a callers who may be emotional or who may have varying levels of communication skills
• Ability to deal effectively with situations which may be hostile or aggressive
• Knowledge of consent framework.
• Knowledge of current local and national clinical guidelines.
• Evidence of Professional Development
• Ability to effectively communicate with individuals/groups regarding difficult or complex matters
• Ability to work effectively as part of a team
• Demonstrates a professional approach at all times
• Proficient in accurate record keeping.
• Knowledge of Safeguarding Legislation and Procedures.
• Ability to work under pressure, displaying patience, tact and diplomacy.
• Demonstrate a professional approach at all times.
• Ability to show commitment to Care Plus Group core values
• Proficient IT Skills

Desirable

• Ability to demonstrate innovative ways to achieve patient centred care
• Mentorship Qualification or Equivalent.