Bank Healthcare Assistant

PLEASE NOTE THAT APPLICATIONS SUBMITTED THROUGH THIS PLATFORM WILL NOT BE CONSIDERED. TO APPLY PLEASE SUBMIT YOUR CV AND COVERING LETTER TO PEOPLEANDCULTURE@CORNWALLHOSPICE.ORG. FOR AN INFORMAL DISCUSSION PLEASE CONTACT CLAIRE CLARK CCLARK@cornwallhospice.org PLEASE NOTE THAT CV'S WITHOUT A COVERING LETTER WILL NOT BE CONSIDERED.

We are currently recruiting for Healthcare Assistants to join our multi-disciplinary team at Mount Edgcumbe Hospice. The post holders will be involved in the daily activities of patient care and assist in providing a high standard of specialist palliative care to patients and their families. The post holder will possess a minimum qualification of NVQ Level 3 in Healthcare, or equivalent.

Working as a Bank member of staff, you will need to remain flexible to work hours as and when needed, cover staff holidays and sickness and work additional hours as required.

Palliative care experience would be an advantage.

Closing Date: Sunday 18th October 2026

Interviews: TBC

Main duties of the job

To work

as part of the multi-disciplinary team in providing a high standard of

specialist palliative care to patients and their families.

Under

the supervision of the Ward Sister/nurse in charge on the shift, the Post

Holder is involved with the daily activities of patient care.

About us

We are looking for people who are passionate about providing the best possible standard of palliative care to patients and their families.

Cornwall Hospice Care is a 24/7 charity helping those coping

with a terminal illness.

We operate Cornwalls two adult hospices - Mount Edgcumbe

Hospice in St Austell and St Julias Hospice in Hayle.

We provide our care free of charge to terminally ill adults

in Cornwall thanks to the support of our generous communities.

We are looking for individuals who are passionate about

providing the best standard of specialist palliative care to patients and their

families.

Details

Date posted

29 September 2026

Pay scheme

Other

Salary

£13.46 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

B0266-26-0023

Job locations

Mount Edgcumbe Hospice

Porthpean Road

St. Austell

Cornwall

PL26 6AB

United Kingdom

Job responsibilities

Cornwall Hospice Care

JOB

DESCRIPTION

JOB

DETAILS: Health Care Assistant (NVQ

level 3 or equivalent)

REPORTS TO: Ward Sister/Manager

RESPONSIBLE TO: Director of Clinical Services

JOB PURPOSE: To work as part of the multi-disciplinary team in providing

a high standard of specialist palliative care to patients and their families.

Under

the supervision of the Ward Sister/nurse in charge on the shift, the Post

Holder is involved with the daily activities of patient care.

To

maintain agreed standards of care and to take an active part in clinical audits

in order to improve nursing practice.

DIMENSIONS: To work primarily within the in-patient unit.

ORGANISATIONAL

CHART

CHIEF EXECUTIVE

DIRECTOR OF CLINICAL

SERVICES

WARD SISTER/MANAGER

STAFF NURSE

POST HOLDER

QUALIFICATIONS

AND EXPERIENCE

ESSENTIAL: Must have appropriate NVQ level 3 qualifications

DUTIES

AND RESPONSIBILITIES

1. To be aware of the

palliative care approach and its significance in informing an appropriate

communication process.

2. Contribute to

multi-professional working. To adhere to the guidelines and protocols.

3. To work with the team to

meet agreed standards and objectives in order to deliver physical, emotional,

social and spiritual support to the patients and carers.

4. To ensure care is

delivered in a style appropriate to the patients individual needs.

5. Reports the condition of

patients to the registered nurse, and any accidents or incidents on the unit.

6. Understands the

importance of confidentiality and when to disclose information.

7. Understands the

principles underpinning the risk assessment process. Contributes to maintaining

the health and safety requirements of the unit.

Understands the patient call system and all statutory training requirements.

8. Awareness of the

importance of accurate record keeping.

9. Understands and only

undertakes activities that you are trained and competent to perform.

10. Awareness of symptoms and

conditions affecting the patients well-being.

11. Understands the

requirements for reporting on care.

12. Knows how to access

journal and library resources and can provide general information to patients,

carers and other professionals.

13. Knows when to refer to

another member of the team.

14. Able to answer telephone

and taking and giving telephone messages as required.

15. To support volunteers

working within the Hospice.

16. To participate in further

training and to maintain a commitment to professional development.

17. To contribute to the team

development.

18. To support volunteers

working within the Hospice.

19. To actively participate

in ward meetings and ensure that accurate information is fed back to the

appropriate members of the multi-disciplinary team.

20. To participate in an

annual staff appraisal or as appropriate. To recognize specific needs and areas

of personal development.

21. To be aware of Fire

Regulations, Health and Safety at work Act, 1974, and any subsequent relevant

legislation.

COMMUNICATION

AND WORKING RELATIONSHIPS:

The Post Holder will have the most

frequent contact with:

1 Patients,

their relatives/carers.

2 All

staff and volunteers.

3 The

Community Team, other professionals and external agencies.

4 Students

on Clinical Placements.

GENERAL

RESPONSIBILITIES

This job description is not exhaustive and may be amended. You also may be asked to undertake other

duties within the general level and scope of the post.

All information regarding colleagues, customers, volunteers, patients

and their relatives is confidential and must not be divulged.

Compliance with CHC policies and procedures is essential and as detailed

in the Staff Handbook and the CHC Health and Safety Policy. Any maintenance and safety issues must be

reported immediately to the appropriate manager.

Staff are expected to promote a harmonious and welcoming atmosphere for

customers, patients, relatives, volunteers and others and to maintain and

enhance the reputation of Cornwall Hospice Care at all times.

Job responsibilities

Cornwall Hospice Care

JOB

DESCRIPTION

JOB

DETAILS: Health Care Assistant (NVQ

level 3 or equivalent)

REPORTS TO: Ward Sister/Manager

RESPONSIBLE TO: Director of Clinical Services

JOB PURPOSE: To work as part of the multi-disciplinary team in providing

a high standard of specialist palliative care to patients and their families.

Under

the supervision of the Ward Sister/nurse in charge on the shift, the Post

Holder is involved with the daily activities of patient care.

To

maintain agreed standards of care and to take an active part in clinical audits

in order to improve nursing practice.

DIMENSIONS: To work primarily within the in-patient unit.

ORGANISATIONAL

CHART

CHIEF EXECUTIVE

DIRECTOR OF CLINICAL

SERVICES

WARD SISTER/MANAGER

STAFF NURSE

POST HOLDER

QUALIFICATIONS

AND EXPERIENCE

ESSENTIAL: Must have appropriate NVQ level 3 qualifications

DUTIES

AND RESPONSIBILITIES

1. To be aware of the

palliative care approach and its significance in informing an appropriate

communication process.

2. Contribute to

multi-professional working. To adhere to the guidelines and protocols.

3. To work with the team to

meet agreed standards and objectives in order to deliver physical, emotional,

social and spiritual support to the patients and carers.

4. To ensure care is

delivered in a style appropriate to the patients individual needs.

5. Reports the condition of

patients to the registered nurse, and any accidents or incidents on the unit.

6. Understands the

importance of confidentiality and when to disclose information.

7. Understands the

principles underpinning the risk assessment process. Contributes to maintaining

the health and safety requirements of the unit.

Understands the patient call system and all statutory training requirements.

8. Awareness of the

importance of accurate record keeping.

9. Understands and only

undertakes activities that you are trained and competent to perform.

10. Awareness of symptoms and

conditions affecting the patients well-being.

11. Understands the

requirements for reporting on care.

12. Knows how to access

journal and library resources and can provide general information to patients,

carers and other professionals.

13. Knows when to refer to

another member of the team.

14. Able to answer telephone

and taking and giving telephone messages as required.

15. To support volunteers

working within the Hospice.

16. To participate in further

training and to maintain a commitment to professional development.

17. To contribute to the team

development.

18. To support volunteers

working within the Hospice.

19. To actively participate

in ward meetings and ensure that accurate information is fed back to the

appropriate members of the multi-disciplinary team.

20. To participate in an

annual staff appraisal or as appropriate. To recognize specific needs and areas

of personal development.

21. To be aware of Fire

Regulations, Health and Safety at work Act, 1974, and any subsequent relevant

legislation.

COMMUNICATION

AND WORKING RELATIONSHIPS:

The Post Holder will have the most

frequent contact with:

1 Patients,

their relatives/carers.

2 All

staff and volunteers.

3 The

Community Team, other professionals and external agencies.

4 Students

on Clinical Placements.

GENERAL

RESPONSIBILITIES

This job description is not exhaustive and may be amended. You also may be asked to undertake other

duties within the general level and scope of the post.

All information regarding colleagues, customers, volunteers, patients

and their relatives is confidential and must not be divulged.

Compliance with CHC policies and procedures is essential and as detailed

in the Staff Handbook and the CHC Health and Safety Policy. Any maintenance and safety issues must be

reported immediately to the appropriate manager.

Staff are expected to promote a harmonious and welcoming atmosphere for

customers, patients, relatives, volunteers and others and to maintain and

enhance the reputation of Cornwall Hospice Care at all times.

Person Specification

Qualifications

Essential

• • Qualified to NVQ3 level or equivalent in Care
• • Previous care work experience
• • Good communication skills
• • Good team working skills
• • Ability to prioritise workload
• • Ability to work flexibly
• • Calm under pressure

Desirable

• • Some recent care work experience
• • End of life care experience

Person Specification

Qualifications

Essential

• • Qualified to NVQ3 level or equivalent in Care
• • Previous care work experience
• • Good communication skills
• • Good team working skills
• • Ability to prioritise workload
• • Ability to work flexibly
• • Calm under pressure

Desirable

• • Some recent care work experience
• • End of life care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Hospice Care

Address

Mount Edgcumbe Hospice

Porthpean Road

St. Austell

Cornwall

PL26 6AB

United Kingdom

Employer's website

https://www.cornwallhospicecare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Hospice Care

Address

Mount Edgcumbe Hospice

Porthpean Road

St. Austell

Cornwall

PL26 6AB

United Kingdom

Employer's website

https://www.cornwallhospicecare.co.uk/ (Opens in a new tab)

Job responsibilities

Cornwall Hospice Care

JOB

DESCRIPTION

JOB

DETAILS: Health Care Assistant (NVQ

level 3 or equivalent)

REPORTS TO: Ward Sister/Manager

RESPONSIBLE TO: Director of Clinical Services

JOB PURPOSE: To work as part of the multi-disciplinary team in providing

a high standard of specialist palliative care to patients and their families.

Under

the supervision of the Ward Sister/nurse in charge on the shift, the Post

Holder is involved with the daily activities of patient care.

To

maintain agreed standards of care and to take an active part in clinical audits

in order to improve nursing practice.

DIMENSIONS: To work primarily within the in-patient unit.

ORGANISATIONAL

CHART

CHIEF EXECUTIVE

DIRECTOR OF CLINICAL

SERVICES

WARD SISTER/MANAGER

STAFF NURSE

POST HOLDER

QUALIFICATIONS

AND EXPERIENCE

ESSENTIAL: Must have appropriate NVQ level 3 qualifications

DUTIES

AND RESPONSIBILITIES

1. To be aware of the

palliative care approach and its significance in informing an appropriate

communication process.

2. Contribute to

multi-professional working. To adhere to the guidelines and protocols.

3. To work with the team to

meet agreed standards and objectives in order to deliver physical, emotional,

social and spiritual support to the patients and carers.

4. To ensure care is

delivered in a style appropriate to the patients individual needs.

5. Reports the condition of

patients to the registered nurse, and any accidents or incidents on the unit.

6. Understands the

importance of confidentiality and when to disclose information.

7. Understands the

principles underpinning the risk assessment process. Contributes to maintaining

the health and safety requirements of the unit.

Understands the patient call system and all statutory training requirements.

8. Awareness of the

importance of accurate record keeping.

9. Understands and only

undertakes activities that you are trained and competent to perform.

10. Awareness of symptoms and

conditions affecting the patients well-being.

11. Understands the

requirements for reporting on care.

12. Knows how to access

journal and library resources and can provide general information to patients,

carers and other professionals.

13. Knows when to refer to

another member of the team.

14. Able to answer telephone

and taking and giving telephone messages as required.

15. To support volunteers

working within the Hospice.

16. To participate in further

training and to maintain a commitment to professional development.

17. To contribute to the team

development.

18. To support volunteers

working within the Hospice.

19. To actively participate

in ward meetings and ensure that accurate information is fed back to the

appropriate members of the multi-disciplinary team.

20. To participate in an

annual staff appraisal or as appropriate. To recognize specific needs and areas

of personal development.

21. To be aware of Fire

Regulations, Health and Safety at work Act, 1974, and any subsequent relevant

legislation.

COMMUNICATION

AND WORKING RELATIONSHIPS:

The Post Holder will have the most

frequent contact with:

1 Patients,

their relatives/carers.

2 All

staff and volunteers.

3 The

Community Team, other professionals and external agencies.

4 Students

on Clinical Placements.

GENERAL

RESPONSIBILITIES

This job description is not exhaustive and may be amended. You also may be asked to undertake other

duties within the general level and scope of the post.

All information regarding colleagues, customers, volunteers, patients

and their relatives is confidential and must not be divulged.

Compliance with CHC policies and procedures is essential and as detailed

in the Staff Handbook and the CHC Health and Safety Policy. Any maintenance and safety issues must be

reported immediately to the appropriate manager.

Staff are expected to promote a harmonious and welcoming atmosphere for

customers, patients, relatives, volunteers and others and to maintain and

enhance the reputation of Cornwall Hospice Care at all times.

Qualifications

Essential

• • Qualified to NVQ3 level or equivalent in Care
• • Previous care work experience
• • Good communication skills
• • Good team working skills
• • Ability to prioritise workload
• • Ability to work flexibly
• • Calm under pressure

Desirable

• • Some recent care work experience
• • End of life care experience