Children'S Specials Schools Admin

Perseid school Health Team comprises Occupational Therapy, Physiotherapy, Speech & Language Therapy and Nursing team. The Admin will be part of the Sutton Health & Care Children's special school health team and the post will sit in Admin. The post holder will support the Perseid health team and the Service Manager and assist with the administration tasks underpinning clinical delivery of care including administration of referrals, managing patient appointments, and signposting of client and professional queries.

Main duties of the job

Provide efficient administrative support to Children's Therapies, managing referrals, appointments, and patient records on EMIS. Liaise with families, healthcare professionals, schools, and partner agencies to support service delivery. Maintain accurate and confidential records, manage clinic diaries, arrange interpreters, send appointment reminders, and respond to enquiries professionally. Support general office functions, including filing, scanning, correspondence, minute taking, and staff onboarding. Work in line with policies and information governance requirements, contribute to audits and service improvement activities, attend training and meetings, and prioritise workload effectively to meet service needs

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year

pa pro rata inc. HCAS outer

Contract

Permanent

Working pattern

Full-time,

Part-time,

Term time hours

Reference number

343-8257505-AG

Job locations

Perseid School

Middleton Road,

Morden

SM4 6SD

United Kingdom

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Person Specification

Values and Behaviours

Essential

• oPut the patient first by being happy, helpful, caring, respectful and understanding
• oAlways take opportunities to improve, encouraging excellence
• oWork as one team - communicate, collaborate and share
• oRespect each other by being polite, pleasant and listening

Qualifications and Training

Essential

• oGCSE grade C or above in English and Maths, or equivalent

Desirable

• oSecretarial or administrative qualification

Experience

Essential

• oPrevious experience of working in an administrative role or office environment in health / social care.
• oSignificant experience in customer service / patient liaison roles
• oGood IT skills

Desirable

• oPrevious experience of using Emis
• oWorking knowledge of NHS procedures

Knowledge and Skills

Essential

• oHigh level customer service
• oAbility to communicate effectively, appropriately and professionally to patients and staff, and at different levels both written & verbal
• oAble to work autonomously and as part of a team
• oGood knowledge of Microsoft packages
• oAbility to learn a range of systems and processes and apply these consistently

Desirable

• oAbility to multitask

Person Specification

Values and Behaviours

Essential

• oPut the patient first by being happy, helpful, caring, respectful and understanding
• oAlways take opportunities to improve, encouraging excellence
• oWork as one team - communicate, collaborate and share
• oRespect each other by being polite, pleasant and listening

Qualifications and Training

Essential

• oGCSE grade C or above in English and Maths, or equivalent

Desirable

• oSecretarial or administrative qualification

Experience

Essential

• oPrevious experience of working in an administrative role or office environment in health / social care.
• oSignificant experience in customer service / patient liaison roles
• oGood IT skills

Desirable

• oPrevious experience of using Emis
• oWorking knowledge of NHS procedures

Knowledge and Skills

Essential

• oHigh level customer service
• oAbility to communicate effectively, appropriately and professionally to patients and staff, and at different levels both written & verbal
• oAble to work autonomously and as part of a team
• oGood knowledge of Microsoft packages
• oAbility to learn a range of systems and processes and apply these consistently

Desirable

• oAbility to multitask

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Perseid School

Middleton Road,

Morden

SM4 6SD

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Employer details

Employer name

Epsom and St Helier University Hospitals NHS Trust

Address

Perseid School

Middleton Road,

Morden

SM4 6SD

United Kingdom

Employer's website

https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)

Job responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

Values and Behaviours

Essential

• oPut the patient first by being happy, helpful, caring, respectful and understanding
• oAlways take opportunities to improve, encouraging excellence
• oWork as one team - communicate, collaborate and share
• oRespect each other by being polite, pleasant and listening

Qualifications and Training

Essential

• oGCSE grade C or above in English and Maths, or equivalent

Desirable

• oSecretarial or administrative qualification

Experience

Essential

• oPrevious experience of working in an administrative role or office environment in health / social care.
• oSignificant experience in customer service / patient liaison roles
• oGood IT skills

Desirable

• oPrevious experience of using Emis
• oWorking knowledge of NHS procedures

Knowledge and Skills

Essential

• oHigh level customer service
• oAbility to communicate effectively, appropriately and professionally to patients and staff, and at different levels both written & verbal
• oAble to work autonomously and as part of a team
• oGood knowledge of Microsoft packages
• oAbility to learn a range of systems and processes and apply these consistently

Desirable

• oAbility to multitask