Specialty Coordinator - Colorectal

The post holder must ensure the provision of high-quality patient care by providing an efficient and effective administration service for the Consultants, designated Medical Staff and other health care professionals.

To act as first point of contact for all forms of communication for the Consultants and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of outpatient commitments. To communicate appointment and admission related information to patients and/or carers.

To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets.

Main duties of the job

• Responsible for the accurate typing / Interpretation of correspondence including patient letters and onward referrals, which includes sensitive information, from audio tapes or Fluency voice recognition systems, onto the hospitals electronic records system.
• Providing assistance to the secretary's during periods of annual/sick leave and maintaining systems currently in place to obtain patient's notes and/or x-rays from other hospitals/locations in time for outpatient consultations.
• Responsible for receiving patient queries, written or verbal. Responding and resolving such queries and ensuring patients' needs are met, escalating within agreed protocols as required.
• Responsible for the filing of investigations and letters into patient's notes.
• To assist in the collection of patient's notes at the end of clinics and in preparation for admissions.
• Communicating with secretaries and the admin team lead on a regular basis regarding current workload priorities.
• To support the department with other general admin tasks as requested.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

251-SURG0428-GEN

Job locations

Basingstoke

Aldermaston road

Basingstoke

RG24 9NA

United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Skills and Ability

Essential

• Good communication skills
• Computer Literacy

Desirable

• Application filled out in full

Relevant Experience

Essential

• NHS Experience
• Secretarial Experience

Desirable

• Ability to work to own initiative

Qualifications

Essential

• Good standard of basic education with GCSE English language or comparable relevant work experience
• Typing Qualification

Desirable

• ECDL, other information technology/word processing qualifications.

Person Specification

Skills and Ability

Essential

• Good communication skills
• Computer Literacy

Desirable

• Application filled out in full

Relevant Experience

Essential

• NHS Experience
• Secretarial Experience

Desirable

• Ability to work to own initiative

Qualifications

Essential

• Good standard of basic education with GCSE English language or comparable relevant work experience
• Typing Qualification

Desirable

• ECDL, other information technology/word processing qualifications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke

Aldermaston road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Hampshire Hospitals NHS Foundation Trust

Address

Basingstoke

Aldermaston road

Basingstoke

RG24 9NA

United Kingdom

Employer's website

https://www.hampshirehospitals.nhs.uk/ (Opens in a new tab)

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Skills and Ability

Essential

• Good communication skills
• Computer Literacy

Desirable

• Application filled out in full

Relevant Experience

Essential

• NHS Experience
• Secretarial Experience

Desirable

• Ability to work to own initiative

Qualifications

Essential

• Good standard of basic education with GCSE English language or comparable relevant work experience
• Typing Qualification

Desirable

• ECDL, other information technology/word processing qualifications.