Bank Catering Assistant

Join the Imperial College Healthcare NHS Trust Bank

Are you passionate about

delivering excellent customer service and making a difference to patients'

experiences? Join the Imperial College Healthcare NHS Trust Bank as a Catering

Assistant and play a vital role in supporting patient care across one of the

UK's leading NHS trusts.

As a Bank Catering Assistant,

you'll have the flexibility to choose shifts that suit you while working as

part of a dedicated team committed to providing high-quality food and

hospitality services,

whilst promoting their core values: Kind.

Expert. Collaborative. Aspirational. Every meal you serve

contributes to patient wellbeing and recovery, making this a rewarding role

where you can have a real impact every day.

Main duties of the job

What You'll Be Doing

Preparing and serving patient

meals in a safe, hygienic, and professional manner.

Supporting patients by providing

a friendly, welcoming, and compassionate service.

Working closely with ward and

kitchen teams to ensure meals are delivered accurately and on time.

Ensuring individual dietary

requirements and preferences are met.

Maintaining clean, organised

pantry and food service areas in line with health and safety standards.

Assisting with stock control,

stock rotation, and ensuring food quality standards are maintained.

Delivering meals and provisions

to wards and clinical areas when required.

Supporting supervisors and

managers in achieving service excellence and operational targets.

Completing quality checks,

audits, and documentation to maintain high service standards.

Working flexibly across different

hospital departments and food service areas.

About us

Why Join the Bank?

Flexible working to fit around your lifestyle

Choose the shifts that work for you

Competitive hourly rates

Gain valuable experience within a leading NHS Trust

Work as part of a supportive and friendly team

Make a meaningful contribution to patient care and recovery

Details

Date posted

05 October 2026

Pay scheme

Other

Salary

£17.81 an hour

Band 2 - Hourly Rate includes WTD

Contract

Bank

Working pattern

Flexible working

Reference number

C9290-26-1141

Job locations

Charing Cross Hospital

Fulham Palace Road

London

W6 8RF

United Kingdom

St Mary's Hospital

Praed Street

London

W2 1NY

United Kingdom

Hammersmith Hospital

Du Cane Road

London

W12 0HS

United Kingdom

Job responsibilities

What We're Looking For

• A positive attitude and commitment to delivering excellent customer service.
• Strong communication and teamwork skills.
• The ability to work efficiently in a busy environment.
• A caring and professional approach when interacting with patients, visitors, and colleagues.
• Awareness of food hygiene and health & safety standards (training can be provided).

Job responsibilities

What We're Looking For

• A positive attitude and commitment to delivering excellent customer service.
• Strong communication and teamwork skills.
• The ability to work efficiently in a busy environment.
• A caring and professional approach when interacting with patients, visitors, and colleagues.
• Awareness of food hygiene and health & safety standards (training can be provided).

Person Specification

Pre-Application Questions

Essential

• Can you provide evidence of the required immunisations or immunity status for:
• Hepatitis B (Hep B)
• Measles, Mumps and Rubella (MMR)
• Varicella (Chickenpox)
• Yes / No
• Do you have a basic understanding of spoken and written English to follow instructions and communicate effectively in the workplace?
• Yes / No
• Please note: Candidates will be required to complete a Basic English assessment as part of the recruitment process.

Person Specification

Pre-Application Questions

Essential

• Can you provide evidence of the required immunisations or immunity status for:
• Hepatitis B (Hep B)
• Measles, Mumps and Rubella (MMR)
• Varicella (Chickenpox)
• Yes / No
• Do you have a basic understanding of spoken and written English to follow instructions and communicate effectively in the workplace?
• Yes / No
• Please note: Candidates will be required to complete a Basic English assessment as part of the recruitment process.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Road

London

W6 8RF

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Road

London

W6 8RF

United Kingdom

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Job responsibilities

What We're Looking For

• A positive attitude and commitment to delivering excellent customer service.
• Strong communication and teamwork skills.
• The ability to work efficiently in a busy environment.
• A caring and professional approach when interacting with patients, visitors, and colleagues.
• Awareness of food hygiene and health & safety standards (training can be provided).

Pre-Application Questions

Essential

• Can you provide evidence of the required immunisations or immunity status for:
• Hepatitis B (Hep B)
• Measles, Mumps and Rubella (MMR)
• Varicella (Chickenpox)
• Yes / No
• Do you have a basic understanding of spoken and written English to follow instructions and communicate effectively in the workplace?
• Yes / No
• Please note: Candidates will be required to complete a Basic English assessment as part of the recruitment process.