Administrative Assistant

Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?

You will be providing direct admin support to members of the clinical team.

We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.

As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes. We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.

If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.

Please note, Visa sponsorship is not available for this role.

Main duties of the job

This role provides direct administrative support to our in-patient care, Management, Consultant Psychiatrist, Lead clinicians and the wider team.

The successful candidate will work closely with the teams:

• Providing up-to-date information to the teams and producing simple report
• Maintaining patient records
• Providing Reception support
• Creation and maintenance of spreadsheets and internal forms within designated timescales
• Maintaining and updating displays
• Scheduling clinical meetings
• Diary and meeting management
• Generic team mailbox monitoring and maintenance and any other administrative duties requested

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway.

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

per annum

Contract

Permanent

Working pattern

Full-time

Reference number

380-AC0852

Job locations

Priority House, Maidstone

Hermitage Ln,

Maidstone

ME16 9PH

United Kingdom

Job responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role.

Job responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role.

Person Specification

Experience

Essential

• Relevant experience: Customer Service and Office (Admin/Reception)
• Handling complaints and difficult situations

Desirable

• Experience of working with people with severe mental health illness
• Working within constraints of Confidentiality and data protection

Training, Qualifications and Registration

Essential

• GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
• NVQ Level 3 or equivalent qualification/experience

Knowledge and Skills

Essential

• Experience working cross-functionally across departments
• Ability to prioritise workloads and delegation of tasks
• Knowledge and use of Microsoft Based systems
• Communicate clearly both verbally and in writing

Person Specification

Experience

Essential

• Relevant experience: Customer Service and Office (Admin/Reception)
• Handling complaints and difficult situations

Desirable

• Experience of working with people with severe mental health illness
• Working within constraints of Confidentiality and data protection

Training, Qualifications and Registration

Essential

• GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
• NVQ Level 3 or equivalent qualification/experience

Knowledge and Skills

Essential

• Experience working cross-functionally across departments
• Ability to prioritise workloads and delegation of tasks
• Knowledge and use of Microsoft Based systems
• Communicate clearly both verbally and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Priority House, Maidstone

Hermitage Ln,

Maidstone

ME16 9PH

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

Priority House, Maidstone

Hermitage Ln,

Maidstone

ME16 9PH

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Job responsibilities

Please see the attached job description for full details of the main duties and responsibilities of the role.

Experience

Essential

• Relevant experience: Customer Service and Office (Admin/Reception)
• Handling complaints and difficult situations

Desirable

• Experience of working with people with severe mental health illness
• Working within constraints of Confidentiality and data protection

Training, Qualifications and Registration

Essential

• GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
• NVQ Level 3 or equivalent qualification/experience

Knowledge and Skills

Essential

• Experience working cross-functionally across departments
• Ability to prioritise workloads and delegation of tasks
• Knowledge and use of Microsoft Based systems
• Communicate clearly both verbally and in writing