Waiting List and Procedures Clerk

at Lancashire Teaching Hospitals NHS Foundation Trust Armed Forces Covenant UK Skilled Worker Employer Defence Employer Recognition Gold  
National Health Service (UK)

Do you have drive and determination and are you looking for a rewarding challenge, then look no further.

We are looking for an enthusiastic and motivated team player to join our Waiting List & Procedures team in this challenging and demanding, yet rewarding role.

Main duties of the job

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

You will have excellent communication, leadership, operation and inter-personal skills and must have in-depth knowledge and experience of the Trust's waiting list booking processes and the systems that support this function, along with PTL management and most importantly Flex experience.

About us

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

part time is pro-rata

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

438-PB4894

Job locations

Chorley Hospital

Preston Road

Chorley

PR7 1PP

United Kingdom

Job responsibilities

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

Please refer to job description and person specification for further details.

Job responsibilities

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

Please refer to job description and person specification for further details.

Person Specification

Knowledge & Experience

Essential

  • Experienced in the use of hospital IT systems.
  • Understanding of the Waiting List processes including 18 week pathways
  • Understanding of theatre scheduling
  • Experience of working in a customer focused environment.
  • Understanding of Information Governance, Data Quality, and its requirements
  • Ability to prioritise own workload.

Desirable

  • Overview of the Hospital Health Records and Booking Service functions
  • Understanding of the NHS processes including 18 week pathways

Qualifications & Education

Essential

  • Educated to GCSE level or equivalent.
  • ECDL or equivalent experience

Desirable

  • Efficient in the use of Microsoft Windows applications

Person Specification

Knowledge & Experience

Essential

  • Experienced in the use of hospital IT systems.
  • Understanding of the Waiting List processes including 18 week pathways
  • Understanding of theatre scheduling
  • Experience of working in a customer focused environment.
  • Understanding of Information Governance, Data Quality, and its requirements
  • Ability to prioritise own workload.

Desirable

  • Overview of the Hospital Health Records and Booking Service functions
  • Understanding of the NHS processes including 18 week pathways

Qualifications & Education

Essential

  • Educated to GCSE level or equivalent.
  • ECDL or equivalent experience

Desirable

  • Efficient in the use of Microsoft Windows applications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Chorley Hospital

Preston Road

Chorley

PR7 1PP

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Lancashire Teaching Hospitals NHS Foundation Trust

Address

Chorley Hospital

Preston Road

Chorley

PR7 1PP

United Kingdom

Employer's website

https://www.lancsteachinghospitals.nhs.uk/ (Opens in a new tab)

Job responsibilities

You will be responsible for managing the waiting lists and theatre schedules of individual consultants, laser and injection lists, with strict adherence to Trust protocols, being aware of the need for confidentiality and integrity. They will also be required to work with all our clinical service departments to ensure the delivery of the 18 week referral to treatment pathways.

Please refer to job description and person specification for further details.

Knowledge & Experience

Essential

  • Experienced in the use of hospital IT systems.
  • Understanding of the Waiting List processes including 18 week pathways
  • Understanding of theatre scheduling
  • Experience of working in a customer focused environment.
  • Understanding of Information Governance, Data Quality, and its requirements
  • Ability to prioritise own workload.

Desirable

  • Overview of the Hospital Health Records and Booking Service functions
  • Understanding of the NHS processes including 18 week pathways

Qualifications & Education

Essential

  • Educated to GCSE level or equivalent.
  • ECDL or equivalent experience

Desirable

  • Efficient in the use of Microsoft Windows applications

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