Quality, Safeguarding and Regulation Manager

We have an exciting opportunity for a Quality, Safeguarding and Regulation Manager to join Lancaster Medical Practice.

The successful candidate will be responsible for managing the Quality, Safeguarding and Regulation Team and leading the delivery, coordination and continual development of the Practice's quality, regulatory compliance, patient safety and patient experience programmes.

You will provide expert leadership and assurance across complaints, safeguarding, clinical governance, quality improvement, patient participation and regulatory compliance, ensuring the Practice meets all statutory, contractual and regulatory requirements.

Working closely with the Director of Infrastructure and Compliance, Senior Management Team and Partnership Board, the post holder will promote a culture of continuous quality improvement, organisational learning and patient-centred care, ensuring that quality and compliance are embedded throughout all areas of the organisation.

The post holder will provide assurance that robust systems, processes and governance arrangements are in place to support compliance with Care Quality Commission standards, NHS contractual requirements, safeguarding legislation and quality improvement objectives.

Interviews will be held on Thursday 5th November 2026.

Main duties of the job

• Management of the Quality, Safeguarding and Regulation team
• Complaints Management
• Safeguarding Management
• Regulatory Compliance and Assurance including CQC evidence repository
• Clinical Governance and Quality Assurance
• Quality Improvement and Service Development
• Patient Safety and Organisational Learning
• Policy Management and Governance
• Reporting and Assurance
• Support achievement of regulatory standards
• Patient Experience and Patient Participation Group
• Delivery of annual audit programme across the organisation
• Significant Event Analysis and Management

About us

Lancaster Medical Practice

is a large, at-scale, GP provider delivering General Medical Services to around

68,000 patients in Lancaster and surrounding villages. Formed in April 2017

from our successful, legacy practices, Lancaster Medical Practice has continued

to evolve to become the strong, high performing Practice it is today, receiving

a rating of Outstanding by the Care Quality Commission in August 2018.

We deliver our services from

seven locations throughout the city of Lancaster and its surrounding area and

are continuing to develop ourselves to improve what we do for our patients,

staff and the local community. We are a progressive, modern organisation with

patient-centred General Practice at our core. When joining teamlmp you are

joining an organisation with a wide variety of clinical and non-clinical roles

but who all work together to provide the best care we can to our

patients.

of children, young people and vulnerable adults. All staff are therefore

expected to behave in such a way that supports this commitment and will be

responsible for safeguarding the interests of children and adults who they come

into contact with during their work. All successful candidates will be

subject to a criminal records check with the Disclosure and Barring Service

(DBS).

Please note,

we are unable to support candidates requiring a skilled worker visa for this

post.

Details

Date posted

13 October 2026

Pay scheme

Other

Salary

£37,249.65 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A4138-26-0018

Job locations

8 Dalton Square

Lancaster

Lancashire

LA1 1PN

United Kingdom

Job responsibilities

for further information on this vacancy, please see the job description and person speficiation linked.

Job responsibilities

for further information on this vacancy, please see the job description and person speficiation linked.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent experience.

Experience

Essential

• Significant administration experience within a relevant setting.
• Proven experience of producing analytical reports using quantitative and qualitative systems.
• Proven experience of managing safeguarding and ensuring legislation is being adhered to.
• Strong organisational and leadership skills.
• Experience in use of Microsoft Office.
• Experience of regulatory compliance including CQC standards.
• Experience of complaints management and investigations.

Desirable

• An understanding of Quality Improvement Methodology.

Person Specification

Qualifications

Essential

• Degree level qualification or equivalent experience.

Experience

Essential

• Significant administration experience within a relevant setting.
• Proven experience of producing analytical reports using quantitative and qualitative systems.
• Proven experience of managing safeguarding and ensuring legislation is being adhered to.
• Strong organisational and leadership skills.
• Experience in use of Microsoft Office.
• Experience of regulatory compliance including CQC standards.
• Experience of complaints management and investigations.

Desirable

• An understanding of Quality Improvement Methodology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lancaster Medical Practice

Address

8 Dalton Square

Lancaster

Lancashire

LA1 1PN

United Kingdom

Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lancaster Medical Practice

Address

8 Dalton Square

Lancaster

Lancashire

LA1 1PN

United Kingdom

Employer's website

https://www.lancastermedicalpractice.co.uk/ (Opens in a new tab)

Job responsibilities

for further information on this vacancy, please see the job description and person speficiation linked.

Qualifications

Essential

• Degree level qualification or equivalent experience.

Experience

Essential

• Significant administration experience within a relevant setting.
• Proven experience of producing analytical reports using quantitative and qualitative systems.
• Proven experience of managing safeguarding and ensuring legislation is being adhered to.
• Strong organisational and leadership skills.
• Experience in use of Microsoft Office.
• Experience of regulatory compliance including CQC standards.
• Experience of complaints management and investigations.

Desirable

• An understanding of Quality Improvement Methodology.