Swla Business Support Assistant

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

Hours: 37.5

Base: Staffordshire - base to be confirmed / hybrid working

The Social Work Learning Academy are looking for a Business Support Assistant to join their team. You will play a key role in supporting the continued growth and development of the Academy, helping to ensure the smooth running of administrative and operational functions.

Key Responsibilities

Provide a full range of administrative and office support

Accurately Input, maintain and cleanse data

Maintain records and support IT systems

Manage a central mailbox and respond to enquiries

Support the organisation and coordination of meetings

Provide administrative support to social work teams

Support performance reporting and data requirements

Work flexibly, managing multiple tasks in a fast-paced environment with strong attention to detail

Main duties of the job

We are looking for someone with strong literacy and numeracy skills, who demonstrates excellent communication and interpersonal abilities. The successful candidate will have good IT skills, including experience with Microsoft Outlook, Word, and Excel, along with accurate and efficient data entry capabilities. They will be able to manage their workload effectively, prioritising tasks and working to deadlines, and will be a team player with a strong commitment to maintaining high standards.

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum (pro-rata)

Contract

Permanent

Working pattern

Full-time

Reference number

301-AFC-26-8360211

Job locations

Coach House

St Michael's Court

Lichfield

WS13 6EF

United Kingdom

Job responsibilities

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

At MPFT, we are committed to supporting your wellbeing and career development. You will benefit from:

A comprehensive induction and ongoing support

Automatic enrolment into SWLA membership, supporting progression and career aspirations

A flexible, forward-thinking working environment with opportunities for hybrid working

A strong culture of leadership, support, and continuous improvement

Our Values

The post holder will be expected to uphold the Trusts values:

We put quality first

We focus on people

We take responsibility

Job responsibilities

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

At MPFT, we are committed to supporting your wellbeing and career development. You will benefit from:

A comprehensive induction and ongoing support

Automatic enrolment into SWLA membership, supporting progression and career aspirations

A flexible, forward-thinking working environment with opportunities for hybrid working

A strong culture of leadership, support, and continuous improvement

Our Values

The post holder will be expected to uphold the Trusts values:

We put quality first

We focus on people

We take responsibility

Person Specification

Qualifications & Training

Essential

• RSA III typewriting/ word processing or equivalent
• NVQ Level III in Business Administration or equivalent demonstrated experience.

Desirable

• Formal IT qualification

Experience

Essential

• Previous, recent secretarial/administration/business support experience.
• Able to work within a team environment and contribute effectively to team development.
• Previous experience of office/ administrative systems

Desirable

• Knowledge/ Experience of supporting social care business.
• Previous NHS Experience

Person Specification

Qualifications & Training

Essential

• RSA III typewriting/ word processing or equivalent
• NVQ Level III in Business Administration or equivalent demonstrated experience.

Desirable

• Formal IT qualification

Experience

Essential

• Previous, recent secretarial/administration/business support experience.
• Able to work within a team environment and contribute effectively to team development.
• Previous experience of office/ administrative systems

Desirable

• Knowledge/ Experience of supporting social care business.
• Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Coach House

St Michael's Court

Lichfield

WS13 6EF

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Employer details

Employer name

Midlands Partnership NHS Foundation Trust

Address

Coach House

St Michael's Court

Lichfield

WS13 6EF

United Kingdom

Employer's website

https://www.mpft.nhs.uk (Opens in a new tab)

Job responsibilities

The Social Work Learning Academy is hosted by Midlands Partnership University NHS Foundation Trust (MPFT) and delivered in partnership with Staffordshire County Council. We are central to supporting Adult Social Care, Safeguarding, and Core Support & Improvement services across North and South Staffordshire. Our work focuses on workforce development, learning, and maintaining high standards of professional practice across both the Trust and Local Authority.

What We Offer

At MPFT, we are committed to supporting your wellbeing and career development. You will benefit from:

A comprehensive induction and ongoing support

Automatic enrolment into SWLA membership, supporting progression and career aspirations

A flexible, forward-thinking working environment with opportunities for hybrid working

A strong culture of leadership, support, and continuous improvement

Our Values

The post holder will be expected to uphold the Trusts values:

We put quality first

We focus on people

We take responsibility

Qualifications & Training

Essential

• RSA III typewriting/ word processing or equivalent
• NVQ Level III in Business Administration or equivalent demonstrated experience.

Desirable

• Formal IT qualification

Experience

Essential

• Previous, recent secretarial/administration/business support experience.
• Able to work within a team environment and contribute effectively to team development.
• Previous experience of office/ administrative systems

Desirable

• Knowledge/ Experience of supporting social care business.
• Previous NHS Experience