Business Intelligence Lead

Did you know Navigo

operates under NHS Agenda for Change terms and conditions, offering nationally

recognised pay, annual leave, pension and employment benefits?

Join Navigo's Digital Systems and Insight Team as our Business

Intelligence Lead and help shape how data, analytics, reporting, and data

warehouse solutions support mental health services across North East

Lincolnshire. This is an exciting opportunity for someone with strong business

intelligence and analytical experience to work at the centre of service

improvement, performance reporting, and digital innovation within a

forward-thinking organisation.

Main duties of the job

The Business Intelligence Lead

will oversee the delivery of business intelligence, analytics, dashboards, and

data warehouse solutions that support operational, contractual, and strategic

decision-making across Navigo. Working within the Digital Systems and Insight

Team, the post holder will coordinate and support a skilled team responsible

for performance reporting, statutory returns, and the development of reporting

and analytical solutions for clinical, operational, and corporate services.

The role requires

strong analytical, technical, and communication skills, including experience

working with large datasets, SQL, reporting tools, and data warehouse

environments. The successful candidate will work closely with stakeholders to

understand reporting requirements, improve data quality, and translate

information into meaningful insight that supports service improvement,

performance management, and organisational priorities..

About us

Hello!

We

are Navigo. We look after North East Lincolnshire's mental health and

well-being, an award-winning social enterprise that provides mental health

services to the NHS and beyond.

The

whole basis of our work is to deliver services that we would be happy for our

own family to use.

We

offer a range of mental health services, including acute and community

facilities as well as specialist support such as outstanding older adults

inpatient services, rehabilitation and recovery community mental health and an

outstanding specialist eating disorder facility.

Ranked

as one of the top UK companies to work for, we feature in the Best Companies

top 100 large company list.

As

a social enterprise, we do things a little bit differently and have also

developed income-generating commercially viable businesses that provide

training, education and employment opportunities including Grimsby Garden

Centre.

Working

at Navigo is not like working anywhere else. Lots of places say that, but we

really mean it.

We

like to work with forward-thinking people who want to make a difference.

Come

and Join us !

Please

note: Whilst we value all applications, if we believe an application to be AI

generated, we will use a checking tool and may reject any application that has

been automatically generated.

Should

you require any assistance in completing this application due to a disability

or other needs please contact navigo.recruitment@nhs.net

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

Pay dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-26-0006

Job locations

3-7 Brighowgate

Navigo House

Grimsby

DN32 0QE

United Kingdom

Job responsibilities

Key Responsibilities of the

Business Intelligence Lead:-

Coordinate the delivery of business

intelligence, analytics, reporting, dashboard, and data warehouse solutions to

support operational, contractual, and strategic decision-making across Navigo.

Oversee the production of performance

reports, statutory returns, dashboards, and analytical outputs, ensuring

information is accurate, meaningful, timely, and accessible to a wide range of

stakeholders.

Support the day-to-day coordination and

prioritisation of analytics and data warehouse functions, ensuring work is

aligned to organisational priorities and delivered within agreed timescales.

Work collaboratively with the Data Warehouse

team and wider digital colleagues to translate reporting and analytical

requirements into sustainable reporting and data warehouse solutions.

Analyse and interpret complex datasets to

identify trends, variation, risks, pressures, and opportunities, providing

evidence-based recommendations to support service improvement and

organisational priorities.

Support the development and continuous

improvement of dashboards and visual reporting, promoting best practice in data

visualisation and user experience.

Maintain high standards of data quality and

support data quality improvement initiatives, ensuring reporting complies with

national standards and statutory requirements.

Build effective working relationships with

clinical, operational, and corporate teams to understand evolving reporting

requirements and support projects, quality improvement initiatives, and

business cases.

Provide supervision, mentoring, training,

recruitment support, and professional development reviews across analytics and

data warehouse functions, supporting the development of technical and

analytical capability within the team.

Promote continuous improvement, collaborative

working, and the appropriate use of emerging technologies to enhance reporting,

analytics, and business intelligence capabilities across the organisation..

Job responsibilities

Key Responsibilities of the

Business Intelligence Lead:-

Coordinate the delivery of business

intelligence, analytics, reporting, dashboard, and data warehouse solutions to

support operational, contractual, and strategic decision-making across Navigo.

Oversee the production of performance

reports, statutory returns, dashboards, and analytical outputs, ensuring

information is accurate, meaningful, timely, and accessible to a wide range of

stakeholders.

Support the day-to-day coordination and

prioritisation of analytics and data warehouse functions, ensuring work is

aligned to organisational priorities and delivered within agreed timescales.

Work collaboratively with the Data Warehouse

team and wider digital colleagues to translate reporting and analytical

requirements into sustainable reporting and data warehouse solutions.

Analyse and interpret complex datasets to

identify trends, variation, risks, pressures, and opportunities, providing

evidence-based recommendations to support service improvement and

organisational priorities.

Support the development and continuous

improvement of dashboards and visual reporting, promoting best practice in data

visualisation and user experience.

Maintain high standards of data quality and

support data quality improvement initiatives, ensuring reporting complies with

national standards and statutory requirements.

Build effective working relationships with

clinical, operational, and corporate teams to understand evolving reporting

requirements and support projects, quality improvement initiatives, and

business cases.

Provide supervision, mentoring, training,

recruitment support, and professional development reviews across analytics and

data warehouse functions, supporting the development of technical and

analytical capability within the team.

Promote continuous improvement, collaborative

working, and the appropriate use of emerging technologies to enhance reporting,

analytics, and business intelligence capabilities across the organisation..

Person Specification

Qualifications

Essential

• Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience

Desirable

• Relevant leadership or management qualification
• AphA/FEDIP Senior Practitioner or higher

Experience

Essential

• Significant experience in a data analytics or business intelligence role
• Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
• Experience coordinating, supervising, or line managing staff
• Experience within healthcare or NHS environments

Desirable

• Experience using programming languages such as R or Python

Knowledge

Essential

• Knowledge of data quality, information governance, and UK GDPR requirements
• Understanding of healthcare performance reporting or NHS data environments

Desirable

• Awareness of emerging technologies, automation, or AI within analytics and reporting

Additional Criteria

Essential

• Strong communication, organisational, and prioritisation skills
• Ability to analyse complex information and provide evidence-based recommendations

Desirable

• Interest in innovation, automation, and continuous improvement

Person Specification

Qualifications

Essential

• Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience

Desirable

• Relevant leadership or management qualification
• AphA/FEDIP Senior Practitioner or higher

Experience

Essential

• Significant experience in a data analytics or business intelligence role
• Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
• Experience coordinating, supervising, or line managing staff
• Experience within healthcare or NHS environments

Desirable

• Experience using programming languages such as R or Python

Knowledge

Essential

• Knowledge of data quality, information governance, and UK GDPR requirements
• Understanding of healthcare performance reporting or NHS data environments

Desirable

• Awareness of emerging technologies, automation, or AI within analytics and reporting

Additional Criteria

Essential

• Strong communication, organisational, and prioritisation skills
• Ability to analyse complex information and provide evidence-based recommendations

Desirable

• Interest in innovation, automation, and continuous improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

3-7 Brighowgate

Navigo House

Grimsby

DN32 0QE

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Navigo Health and Social Care CIC

Address

3-7 Brighowgate

Navigo House

Grimsby

DN32 0QE

United Kingdom

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)

Job responsibilities

Key Responsibilities of the

Business Intelligence Lead:-

Coordinate the delivery of business

intelligence, analytics, reporting, dashboard, and data warehouse solutions to

support operational, contractual, and strategic decision-making across Navigo.

Oversee the production of performance

reports, statutory returns, dashboards, and analytical outputs, ensuring

information is accurate, meaningful, timely, and accessible to a wide range of

stakeholders.

Support the day-to-day coordination and

prioritisation of analytics and data warehouse functions, ensuring work is

aligned to organisational priorities and delivered within agreed timescales.

Work collaboratively with the Data Warehouse

team and wider digital colleagues to translate reporting and analytical

requirements into sustainable reporting and data warehouse solutions.

Analyse and interpret complex datasets to

identify trends, variation, risks, pressures, and opportunities, providing

evidence-based recommendations to support service improvement and

organisational priorities.

Support the development and continuous

improvement of dashboards and visual reporting, promoting best practice in data

visualisation and user experience.

Maintain high standards of data quality and

support data quality improvement initiatives, ensuring reporting complies with

national standards and statutory requirements.

Build effective working relationships with

clinical, operational, and corporate teams to understand evolving reporting

requirements and support projects, quality improvement initiatives, and

business cases.

Provide supervision, mentoring, training,

recruitment support, and professional development reviews across analytics and

data warehouse functions, supporting the development of technical and

analytical capability within the team.

Promote continuous improvement, collaborative

working, and the appropriate use of emerging technologies to enhance reporting,

analytics, and business intelligence capabilities across the organisation..

Qualifications

Essential

• Degree or equivalent experience in health management, health information, data science or a related field or equivalent working experience

Desirable

• Relevant leadership or management qualification
• AphA/FEDIP Senior Practitioner or higher

Experience

Essential

• Significant experience in a data analytics or business intelligence role
• Experience working with SQL, large datasets, and back-end data warehouse/reporting environments
• Experience coordinating, supervising, or line managing staff
• Experience within healthcare or NHS environments

Desirable

• Experience using programming languages such as R or Python

Knowledge

Essential

• Knowledge of data quality, information governance, and UK GDPR requirements
• Understanding of healthcare performance reporting or NHS data environments

Desirable

• Awareness of emerging technologies, automation, or AI within analytics and reporting

Additional Criteria

Essential

• Strong communication, organisational, and prioritisation skills
• Ability to analyse complex information and provide evidence-based recommendations

Desirable

• Interest in innovation, automation, and continuous improvement