Risk and Governance Facilitator

We will be recruiting for x1 Permanent and x1 Fixed Term/Secondment for 12 months

An exciting opportunity has arisen for a Risk and Governance Facilitator to join the Clinical Risk and Governance team at NNUH. This Band 6 role will support the delivery of effective governance and risk management across the Planned and Unplanned Care Groups, working closely with care group leadership teams, matrons, operational managers and staff at all levels. The post holder will play a key role in helping teams improve patient safety, strengthen governance arrangements, analyse themes from incidents, complaints and audits, and support the development of clear action plans. We are looking for someone who is organised, analytical, proactive and confident in communicating with a wide range of colleagues. This is a rewarding opportunity to work within a friendly, supportive and collaborative team that is learning-focused, promotes a Being Fair Culture and lives the NNUH PRIDE values of People focused, Respect, Integrity, Dedication and Excellence

Main duties of the job

The post holder will provide practical guidance and support to care group services to ensure governance systems are effective, fit for purpose and aligned to Trust priorities. Main duties include supporting risk management processes; reviewing and analysing incidents, complaints, audits and other sources of insight; identifying themes and trends; producing regular governance reports using InPhase; and supporting timely, measurable action planning. The role will involve advising staff on governance matters, supporting preparation for CQC and other external visits, facilitating learning from incidents, audits and complaints, and helping teams embed improvements in practice. The post holder will also support document management, assist with training on governance and risk management, contribute to audit and compliance work, and attend relevant clinical governance meetings. They will be expected to make informed decisions about escalating governance concerns, identifying when issues should be added to risk registers, identifying appropriate learning responses for incidents, and advising teams on appropriate actions following incidents, complaints, audit findings or national recommendations. Strong communication, analytical skills, attention to detail, professionalism, and the ability to work collaboratively and diplomatically in sensitive situations are essential.

Interviews are planned for 2-3 November.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

per annum

Contract

Permanent

Working pattern

Full-time,

Flexible working,

Home or remote working,

Compressed hours

Reference number

234-26-K1012

Job locations

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification

Qualifications

Essential

• Experienced to post graduate Diploma/Degree level or equivalent
• Knowledge of a good range of work procedures and practices in relation to governance

Experience

Essential

• Extensive clinical experience within a Healthcare environment
• Demonstrable experience of decision making in relation to governance

Skills

Essential

• Ability to analyse logically, questioning assumptions & evaluating arguments

Attitude

Essential

• Able to manage priorities under pressures and work to deadlines whilst maintaining a high standard
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Person Specification

Qualifications

Essential

• Experienced to post graduate Diploma/Degree level or equivalent
• Knowledge of a good range of work procedures and practices in relation to governance

Experience

Essential

• Extensive clinical experience within a Healthcare environment
• Demonstrable experience of decision making in relation to governance

Skills

Essential

• Ability to analyse logically, questioning assumptions & evaluating arguments

Attitude

Essential

• Able to manage priorities under pressures and work to deadlines whilst maintaining a high standard
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk and Norwich University Hospital

Address

Norfolk and Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

United Kingdom

Employer's website

https://www.nnuh.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Qualifications

Essential

• Experienced to post graduate Diploma/Degree level or equivalent
• Knowledge of a good range of work procedures and practices in relation to governance

Experience

Essential

• Extensive clinical experience within a Healthcare environment
• Demonstrable experience of decision making in relation to governance

Skills

Essential

• Ability to analyse logically, questioning assumptions & evaluating arguments

Attitude

Essential

• Able to manage priorities under pressures and work to deadlines whilst maintaining a high standard
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion