Discharge Coordinator

The aim of the role is to ensure that all patients are tracked through their ward stay, to ensure timely discharge including highlighting any escalations where necessary.

The post holder will have awareness of and know how escalate delays along a patient's journey, working with the ward team, Integrated Discharge Team and Bronze on Call as required to minimise these. The post holder will support the Nurse in Charge and bay nurses to complete any non-clinical tasks which may expedite the patient journey, thereby releasing nursing staff to better support the ward and care for their patients.

Delays to work through will include waits for diagnostic scan, wait for clinical review of reported scan, wait for completion of TTO, and wait for discharge following TTO. Actions the post holder will implement to reduce delays will include liaising directly with the clinical staff on the ward, liaising with diagnostic specialties, booking transport, and speaking with patients and relatives.

The post holder will work proactively, pre-empting delays where possible, and helping to plan for discharge when a patient is 'maybe-home'.

Main duties of the job

In addition to the summary below you need to familiarise yourself with full job description and person specification documents attached to this advert.

The successful candidate must have excellent communication skills as you will need to communicate with patients, families, the wider multidisciplinary team. Experience in the use of hospital I.T. systems would be desirable though not essential as full training and support would be given as you will be required to take responsibility for ensuring that all Trust IT systems (Nerve centre etc) are kept up to date in relation to bed states and discharge planning. To work alongside the bed managers to ensure patients are transferred/discharged at the earliest opportunity to ensure patient flow is maintained

Our team is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum

Contract

Permanent

Working pattern

Part-time

Reference number

164-8293331

Job locations

Queen's Medical Centre

Derby Road

Nottingham

NG7 2UH

United Kingdom

Job responsibilities

Act as the focal point of contact for up-to-date information in relation to discharge, particularly for relatives and carers. Assist and provide good quality up-to-date, relevant written discharge information for patients, relatives and or carers. Obtaining collateral history of all of our patients.

Develop an effective partnership with other wards, Hospitals and the Trust bed co-ordinators to co-ordinate the timely transfer of patients, at the earliest opportunity. Inform the bed coordinators of bed state changes as soon as the discharge coordinator becomes aware. Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning.

Maintain a regular presence on the ward, attending all ward rounds, nurse handovers and multi - professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Ensure that Nervecentre is kept up to date in relation to all and any relevant information relating to the patients discharge including medically safe status and transfer information.

Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning. (Supporting effective discharge planning to provide, smooth timely discharge)

Maintain a regular presence on the ward, attending daily Board rounds and any multi-professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Take responsibility for ensuring the discharge plan information is reviewed, assessed and updated according to patient condition changes and inform the senior medical and nursing staff if patients do not have a documented management plan within 24 hours of arrival to the base ward

To understand the role in more detail, please read the attached job description and person specification documents.

Job responsibilities

Act as the focal point of contact for up-to-date information in relation to discharge, particularly for relatives and carers. Assist and provide good quality up-to-date, relevant written discharge information for patients, relatives and or carers. Obtaining collateral history of all of our patients.

Develop an effective partnership with other wards, Hospitals and the Trust bed co-ordinators to co-ordinate the timely transfer of patients, at the earliest opportunity. Inform the bed coordinators of bed state changes as soon as the discharge coordinator becomes aware. Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning.

Maintain a regular presence on the ward, attending all ward rounds, nurse handovers and multi - professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Ensure that Nervecentre is kept up to date in relation to all and any relevant information relating to the patients discharge including medically safe status and transfer information.

Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning. (Supporting effective discharge planning to provide, smooth timely discharge)

Maintain a regular presence on the ward, attending daily Board rounds and any multi-professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Take responsibility for ensuring the discharge plan information is reviewed, assessed and updated according to patient condition changes and inform the senior medical and nursing staff if patients do not have a documented management plan within 24 hours of arrival to the base ward

To understand the role in more detail, please read the attached job description and person specification documents.

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's behavioural standards

Desirable

• Demonstrates behaviours consistent with the Trust's values

Training & Qualifications

Essential

• Evidence of a good standard of written and spoken English

Desirable

• Aware of how to use hospital IT systems

Experience

Essential

• Experience of telephone/receptionist/clerical duties

Desirable

• Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
• Experience of liaising with external agencies

Communication and Relationship Skills

Essential

• Demonstrate effective written and verbal communication skills Demonstration of team working and ability to work within a team

Analytical and Judgement Skills

Essential

• Prioritises/reprioritises own workload to co - ordinate deadlines as determined by others.

Planning and Organisation Skills

Essential

• Able to work using own initiative.

Physical Skills

Essential

• Physically able to perform the full range of duties

Person Specification

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's behavioural standards

Desirable

• Demonstrates behaviours consistent with the Trust's values

Training & Qualifications

Essential

• Evidence of a good standard of written and spoken English

Desirable

• Aware of how to use hospital IT systems

Experience

Essential

• Experience of telephone/receptionist/clerical duties

Desirable

• Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
• Experience of liaising with external agencies

Communication and Relationship Skills

Essential

• Demonstrate effective written and verbal communication skills Demonstration of team working and ability to work within a team

Analytical and Judgement Skills

Essential

• Prioritises/reprioritises own workload to co - ordinate deadlines as determined by others.

Planning and Organisation Skills

Essential

• Able to work using own initiative.

Physical Skills

Essential

• Physically able to perform the full range of duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queen's Medical Centre

Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queen's Medical Centre

Derby Road

Nottingham

NG7 2UH

United Kingdom

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Job responsibilities

Act as the focal point of contact for up-to-date information in relation to discharge, particularly for relatives and carers. Assist and provide good quality up-to-date, relevant written discharge information for patients, relatives and or carers. Obtaining collateral history of all of our patients.

Develop an effective partnership with other wards, Hospitals and the Trust bed co-ordinators to co-ordinate the timely transfer of patients, at the earliest opportunity. Inform the bed coordinators of bed state changes as soon as the discharge coordinator becomes aware. Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning.

Maintain a regular presence on the ward, attending all ward rounds, nurse handovers and multi - professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Ensure that Nervecentre is kept up to date in relation to all and any relevant information relating to the patients discharge including medically safe status and transfer information.

Under the supervision of the nurse in charge, facilitate ward admissions by effective discharge planning. (Supporting effective discharge planning to provide, smooth timely discharge)

Maintain a regular presence on the ward, attending daily Board rounds and any multi-professional case conferences. Identify patients who could be discharged, enabling these patients to be reviewed first.

Take responsibility for ensuring the discharge plan information is reviewed, assessed and updated according to patient condition changes and inform the senior medical and nursing staff if patients do not have a documented management plan within 24 hours of arrival to the base ward

To understand the role in more detail, please read the attached job description and person specification documents.

Commitment to Trust Values and Behaviours

Essential

• Must be able to demonstrate behaviours consistent with the Trust's behavioural standards

Desirable

• Demonstrates behaviours consistent with the Trust's values

Training & Qualifications

Essential

• Evidence of a good standard of written and spoken English

Desirable

• Aware of how to use hospital IT systems

Experience

Essential

• Experience of telephone/receptionist/clerical duties

Desirable

• Ability to write reports on discharge data and to communicate this information to all levels of clinical staff
• Experience of liaising with external agencies

Communication and Relationship Skills

Essential

• Demonstrate effective written and verbal communication skills Demonstration of team working and ability to work within a team

Analytical and Judgement Skills

Essential

• Prioritises/reprioritises own workload to co - ordinate deadlines as determined by others.

Planning and Organisation Skills

Essential

• Able to work using own initiative.

Physical Skills

Essential

• Physically able to perform the full range of duties