Communications Administrator

As a Communications Administrator, you will support

the delivery of engaging and inclusive communications for our Vaccination

Outreach Service. Working across digital and offline channels, you will help

create content, schedule campaigns, maintain records, and produce reports that

support community engagement, increase vaccination uptake, and reduce health

inequalities across underserved populations.

Contract

3 years fixed term

Hours

15 hours per week

Salary

£25,511- £30,228 full-time equivalent

We offer hybrid working, 2 days at Osprey Court, South

Bristol, with occasional travel across Bristol, North Somerset and South

Gloucestershire (BNSSG)

Please note that we are unable to offer work

sponsorship. If you require sponsorship, we kindly request that you dont

proceed with your application.

When we are in receipt of a high number of

Closing date for applications is Sunday 25 October 2026.

Interviews held on Monday 9 November 2026.

Main duties of the job

To

support the delivery of communications across digital and offline channels,

including websites, social media, newsletters, brochures, and posters.

To

maintain content calendars and schedule communications to support campaigns,

events, and engagement activities.

To

draft, edit, proofread, and publish accessible and inclusive content for

diverse communities.

To

ensure all communications align with organisational branding, editorial

guidelines, and accessibility standards.

To

provide administrative support for communications campaigns, including

coordinating approvals, timelines, and documentation.

To

organise events, workshops, and community engagement activities, including

logistics, invitations, promotional materials, and follow-up actions.

To

compile, maintain, and report on engagement and performance data from digital

communication channels.

To

maintain accurate databases and mailing lists, ensuring compliance with data

protection requirements.

To

develop and distribute communications resources, toolkits, and promotional

materials for partners and stakeholders.

To

act as a first point of contact for routine communications enquiries and

support effective collaboration across the Vaccination Outreach Service

partnership.

About us

One Care is the general practice (GP)

federation for Bristol, North Somerset, and South Gloucestershire

(BNSSG) and the representative body for general practice in

our health system. We help our member practices and Primary

Care Networks (PCNs) run strong, sustainable businesses

by providing practical support,

cost-savings and expertise across finance, digital,

operations, business intelligence, human resources (HR) and

communications.

Alongside our support services,

we represent general practice through our membership of

the BNSSG Integrated Care Board (ICB) and our GP

Collaborative Board (GPCB), which provides a forum for general practice

to shape system priorities and influence

decisions. Our 15 Clinical Leads provide leadership to

support integration between general practice, community and acute

services.

We

also deliver projects and programmes that support

innovation, improve ways of working, or solve challenges

faced by general practice and their patients. As a Community

Interest Company (CIC), we only take on contracts

that benefit general practice and surplus income is

reinvested into member services and helps keep

our subscription fees as low as possible.

Details

Date posted

12 October 2026

Pay scheme

Other

Salary

£25,511 to £30,228 a year

Full-time equivalent salary

Contract

Fixed term

Duration

3 years

Working pattern

Part-time,

Flexible working

Reference number

B0229-26-0012

Job locations

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Job responsibilities

Role title

Communications Administrator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

3 year fixed with possibility of extension

0.4fte

Job Purpose

The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.

The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.

Key responsibilities

Provide Content and Channel Support

Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).

Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.

Ensure alignment of all communications with brand and editorial guidelines.

Upload and update website content, ensuring accuracy and accessibility.

Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.

Monitor and respond to routine communications queries or redirect as appropriate.

Administration of Campaigns and Projects

Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.

Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.

Support the development and distribution of toolkits and resources for the service.

Provide Data and Reporting

Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).

Prepare regular reports on engagement metrics and campaign performance.

Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.

Support key partners for the programme

Assist in the creation and distribution of practical resources for the programme.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Help coordinate and support training sessions and workshops on communications topics.

Act as a first point of contact for routine queries from stakeholders regarding communications support.

This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.

Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.

Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.

Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.

Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving and process improvement.

Commitment to inclusivity, accessibility, and user-centred communication.

Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.

Exposure to digital content creation and channel management, with a willingness to develop further in these areas.

Experience supporting communications campaigns, events, or engagement initiatives.

Basic experience with analytics tools to support reporting and performance tracking.

Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.

Experience supporting stakeholder engagement, including responding to queries and coordinating resources.

Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.

Willingness to support training sessions or workshops, including logistics and materials preparation.

Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.

Understanding of audience segmentation and tailoring content to meet diverse needs.

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

• Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels.
• Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies.
• Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation.
• Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions.
• Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture.
• Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset.
• Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences.
• Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Job responsibilities

Role title

Communications Administrator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

3 year fixed with possibility of extension

0.4fte

Job Purpose

The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.

The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.

Key responsibilities

Provide Content and Channel Support

Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).

Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.

Ensure alignment of all communications with brand and editorial guidelines.

Upload and update website content, ensuring accuracy and accessibility.

Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.

Monitor and respond to routine communications queries or redirect as appropriate.

Administration of Campaigns and Projects

Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.

Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.

Support the development and distribution of toolkits and resources for the service.

Provide Data and Reporting

Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).

Prepare regular reports on engagement metrics and campaign performance.

Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.

Support key partners for the programme

Assist in the creation and distribution of practical resources for the programme.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Help coordinate and support training sessions and workshops on communications topics.

Act as a first point of contact for routine queries from stakeholders regarding communications support.

This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.

Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.

Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.

Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.

Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving and process improvement.

Commitment to inclusivity, accessibility, and user-centred communication.

Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.

Exposure to digital content creation and channel management, with a willingness to develop further in these areas.

Experience supporting communications campaigns, events, or engagement initiatives.

Basic experience with analytics tools to support reporting and performance tracking.

Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.

Experience supporting stakeholder engagement, including responding to queries and coordinating resources.

Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.

Willingness to support training sessions or workshops, including logistics and materials preparation.

Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.

Understanding of audience segmentation and tailoring content to meet diverse needs.

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

• Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels.
• Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies.
• Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation.
• Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions.
• Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture.
• Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset.
• Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences.
• Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Person Specification

Experience

Essential

• Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
• Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
• Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
• Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving and process improvement.
• Commitment to inclusivity, accessibility, and user-centred communication.
• Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

• Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
• Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
• Experience supporting communications campaigns, events, or engagement initiatives.
• Basic experience with analytics tools to support reporting and performance tracking.
• Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
• Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
• Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
• Willingness to support training sessions or workshops, including logistics and materials preparation.
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
• Understanding of audience segmentation and tailoring content to meet diverse needs.

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required

Person Specification

Experience

Essential

• Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
• Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
• Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
• Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving and process improvement.
• Commitment to inclusivity, accessibility, and user-centred communication.
• Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

• Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
• Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
• Experience supporting communications campaigns, events, or engagement initiatives.
• Basic experience with analytics tools to support reporting and performance tracking.
• Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
• Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
• Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
• Willingness to support training sessions or workshops, including logistics and materials preparation.
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
• Understanding of audience segmentation and tailoring content to meet diverse needs.

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Employer details

Employer name

One Care (BNSSG) C.I.C.

Address

Unit 5 Osprey Court

Hawkfield Business Park

Whitchurch

BS14 0BB

United Kingdom

Employer's website

https://onecare.org.uk/ (Opens in a new tab)

Job responsibilities

Role title

Communications Administrator Vaccination Outreach

Location(s)

The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.

We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.

3 year fixed with possibility of extension

0.4fte

Job Purpose

The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.

The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.

Key responsibilities

Provide Content and Channel Support

Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).

Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.

Ensure alignment of all communications with brand and editorial guidelines.

Upload and update website content, ensuring accuracy and accessibility.

Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.

Monitor and respond to routine communications queries or redirect as appropriate.

Administration of Campaigns and Projects

Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.

Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.

Support the development and distribution of toolkits and resources for the service.

Provide Data and Reporting

Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).

Prepare regular reports on engagement metrics and campaign performance.

Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.

Support key partners for the programme

Assist in the creation and distribution of practical resources for the programme.

Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.

Help coordinate and support training sessions and workshops on communications topics.

Act as a first point of contact for routine queries from stakeholders regarding communications support.

This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.

PERSON SPECIFICATION

QUALIFICATIONS AND EXPERIENCE

Essential

Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.

Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.

Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.

Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.

Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.

Attention to detail and a proactive approach to problem-solving and process improvement.

Commitment to inclusivity, accessibility, and user-centred communication.

Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.

Exposure to digital content creation and channel management, with a willingness to develop further in these areas.

Experience supporting communications campaigns, events, or engagement initiatives.

Basic experience with analytics tools to support reporting and performance tracking.

Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.

Experience supporting stakeholder engagement, including responding to queries and coordinating resources.

Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.

Willingness to support training sessions or workshops, including logistics and materials preparation.

Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.

Understanding of audience segmentation and tailoring content to meet diverse needs.

PERSONAL QUALITIES, SKILLS AND ATTRIBUTES

• Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels.
• Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies.
• Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation.
• Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions.
• Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture.
• Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset.
• Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences.
• Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.

Experience

Essential

• Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
• Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
• Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
• Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
• Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
• Attention to detail and a proactive approach to problem-solving and process improvement.
• Commitment to inclusivity, accessibility, and user-centred communication.
• Professional, approachable, and adaptable, with a positive attitude toward change and innovation.

Desirable

• Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
• Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
• Experience supporting communications campaigns, events, or engagement initiatives.
• Basic experience with analytics tools to support reporting and performance tracking.
• Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
• Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
• Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
• Willingness to support training sessions or workshops, including logistics and materials preparation.
• Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
• Understanding of audience segmentation and tailoring content to meet diverse needs.

Qualifications

Essential

• No specific qualifications required

Desirable

• No specific qualifications required