Community and Partner Educator
at One Care (BNSSG) C.I.CThis
role will provide best practice guidance and education to a wide range of
stakeholders involved in the Vaccination Outreach Service, supporting safe and
effective delivery and helping underserved communities make informed decisions
about vaccination.
Working closely with VCSE
partners, you will be responsible for the design and delivery of the
Vaccination Outreach Service Engagement Strategy, which will include developing
culturally appropriate resources and approaches, building trusted long-term relationships
and supporting the development of community champions.
You
will play an important role in maximising opportunities to reach and engage
underserved populations, while working as part of the wider service team.
Please note that this post does not hold clinical governance responsibility for
the service, which remains with each vaccination delivery partner organisation.
This
role will be employed by One Care but seconded into our partner organisation,
Sirona Care & Health.
Contract
3 years fixed term
Hours
18.75 hours per week
Salary
£38,768 - £46,684 full-time equivalent
We offer hybrid working, 2 days at Osprey Court, South
Bristol, with occasional travel across Bristol, North Somerset and South
Gloucestershire (BNSSG)
Please note that we are unable to offer work
sponsorship. If you require sponsorship, we kindly request that you dont
proceed with your application.
Main duties of the job
Develop
and deliver a needs-based programme of vaccination best practice training and
education for general practice, Sirona, VCSE organisations and underserved
communities.
Work
with the Vaccination Outreach Service Manager and wider team to ensure activity
is aligned with the services strategic goals and can flex in response to
changing demand.
Monitor
milestones, KPIs and deliverables, helping to keep plans on track and
identifying risks, issues and mitigations early.
Build
strong relationships with internal teams, external partners and system
stakeholders, supporting effective communication, collaboration and shared
problem-solving.
Participate
in service meetings, workshops and steering groups, contributing to progress,
quality assurance and continuous improvement.
Produce
clear reports, dashboards and narrative updates for senior leaders and
stakeholders, evaluating outcomes against KPIs and strategic objectives.
Support
change management through training, workshops and communications that help new
approaches become embedded and sustainable.
Maintain accurate
documentation and audit trails, ensuring service activity complies with
relevant legislation, policies and standards.
About us
One Care is the general practice (GP)
federation for Bristol, North Somerset, and South Gloucestershire
(BNSSG) and the representative body for general practice in
our health system. We help our member practices and Primary
Care Networks (PCNs) run strong, sustainable businesses
by providing practical support,
cost-savings and expertise across finance, digital,
operations, business intelligence, human resources (HR) and
communications.
Alongside our support services,
we represent general practice through our membership of
the BNSSG Integrated Care Board (ICB) and our GP
Collaborative Board (GPCB), which provides a forum for general practice
to shape system priorities and influence
decisions. Our 15 Clinical Leads provide leadership to
support integration between general practice, community and acute
services.
We
also deliver projects and programmes that support
innovation, improve ways of working, or solve challenges
faced by general practice and their patients. As a Community
Interest Company (CIC), we only take on contracts
that benefit general practice and surplus income is
reinvested into member services and helps keep
our subscription fees as low as possible.
Details
Date posted
12 October 2026
Pay scheme
Other
Salary
£38,768 to £46,684 a year
Full-time equivalent salary
Contract
Fixed term
Duration
3 years
Working pattern
Part-time,
Flexible working
Reference number
B0229-26-0011
Job locations
Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Job responsibilities
Role title
Community & Partner Educator Vaccination Outreach
Location(s)
The post will be
based at Osprey Court in South Bristol but there may be a requirement to work
across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.
We have
a hybrid working policy which requires staff to work a minimum of 2 days in
the office, within general practice or at locations of our system
partners.Additional office and / or community
based days will be required for at least the first 6 months
whilst the service is being established.
This role
will be employed by One Care but seconded to Sirona.
Job Purpose
To provide best practice guidance and education to a range of
stakeholders involved in the Vaccination
Outreach Service - to support best practice awareness across clinical
delivery and to support uptake of vaccinations across underserved populations,
through enabling them to make better informed decisions in regards to
vaccination.
To work with the
VCSE to develop culturally appropriate resources, build long term
relationships and develop community champions.
To support the service
as a whole to ensure that opportunities to reach and engage underserved
populations are maximised.
To note: this post
does not hold clinical governance responsibility for the service. Clinical governance is held within each
vaccination delivery partner organisation.
Key responsibilities
Service delivery
Use
a structured approach to develop and deliver a needs based schedule of
training in regards to vaccination best practice and vaccination education to:
general practice, Sirona, VCSE organisations and under served populations.
Work
with the Vaccination Outreach Service Manager to ensure alignment of delivery
with strategic goals of the service.
Work
within a team effectively, sharing work where appropriate, flexing capacity
to respond to surge requirements of the service.
Monitor
service milestones, KPIs, and deliverables, adjusting plans as needed to
maintain momentum.
Proactively
identify risks and issues, maintaining a risk register and implementing
mitigation strategies.
Ensure
quality assurance processes are embedded throughout the service lifecycle.
Collaboration and
Stakeholder Engagement
Facilitate
cross-functional collaboration, ensuring all stakeholders are informed and
involved.
Participate
in service meetings, workshops, and steering groups to drive progress and
resolve challenges.
Build
strong relationships with internal teams, external partners, and system
stakeholders.
Reporting and
Evaluation
Produce
high-quality reports for senior leadership and stakeholders, including
dashboards and narrative summaries.
Evaluate
service outcomes against KPIs and strategic objectives.
Lead
post-service reviews and lessons learned exercises to inform future
initiatives.
Change Management
Design
and implement change management strategies to support adoption and
sustainability.
Deliver
training, workshops, and communications to support users and stakeholders.
Monitor
change impact and adjust plans to ensure successful embedding of new
practices.
Governance and
administration
Ensure
all service activities comply with relevant legislation, policies and
standards
Maintain
accurate documentation and audit trails.
PERSON
SPECIFICATION
QUALIFICATIONS
AND EXPERIENCE
Essential
Experience
of working with a wider range of stakeholders to understand need
Experience
of designing and delivering training packages to a diverse group of
stakeholders
Robust
and up to date understanding of vaccination delivery best practice in an outreach setting
Experience
of working with the VCSE sector
A working
knowledge of underserved populations and some of the barriers to engagement
with health care services
At least
2 years demonstrable experience managing
services from initiation to closure
Proven
ability to manage multiple stakeholders, including senior leaders,
clinicians, and external partners
Strong
track record in risk management, resource planning, and performance
monitoring
Experience
using service management software and tools
Desirable
Recognised
service management qualification (e.g., PRINCE2, AgilePM, APM)
Experience
in budget management and financial reporting
PERSONAL QUALITIES, SKILLS AND
ATTRIBUTES
Essential
Ability
to identify issues early and develop effective solutions quickly.
Confident
in making informed decisions and taking ownership of outcomes.
Able to
interpret data and metrics to inform decisions and improve service outcomes.
Ability
to work well with others, to promotes teamwork, and foster a positive working
environment
Ability
to articulate and advocate the value of collaborative working
Positive
and proactive attitude towards innovation and change
Strong
communication and stakeholder management skills
Capable
of working autonomously with minimal supervision
Excellent
oral and written communication skills
Excellent
interpersonal skills to establish trust and rapport
Ability
to present concise and considered information
Resilient,
adaptable, and skilled at navigating complex change
Ability
to use judgement to solve complex problems
Strong
organisational skills and confident in delegating effectively
Demonstrable
understanding and commitment to equality, diversity and inclusion
Job responsibilities
Role title
Community & Partner Educator Vaccination Outreach
Location(s)
The post will be
based at Osprey Court in South Bristol but there may be a requirement to work
across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.
We have
a hybrid working policy which requires staff to work a minimum of 2 days in
the office, within general practice or at locations of our system
partners.Additional office and / or community
based days will be required for at least the first 6 months
whilst the service is being established.
This role
will be employed by One Care but seconded to Sirona.
Job Purpose
To provide best practice guidance and education to a range of
stakeholders involved in the Vaccination
Outreach Service - to support best practice awareness across clinical
delivery and to support uptake of vaccinations across underserved populations,
through enabling them to make better informed decisions in regards to
vaccination.
To work with the
VCSE to develop culturally appropriate resources, build long term
relationships and develop community champions.
To support the service
as a whole to ensure that opportunities to reach and engage underserved
populations are maximised.
To note: this post
does not hold clinical governance responsibility for the service. Clinical governance is held within each
vaccination delivery partner organisation.
Key responsibilities
Service delivery
Use
a structured approach to develop and deliver a needs based schedule of
training in regards to vaccination best practice and vaccination education to:
general practice, Sirona, VCSE organisations and under served populations.
Work
with the Vaccination Outreach Service Manager to ensure alignment of delivery
with strategic goals of the service.
Work
within a team effectively, sharing work where appropriate, flexing capacity
to respond to surge requirements of the service.
Monitor
service milestones, KPIs, and deliverables, adjusting plans as needed to
maintain momentum.
Proactively
identify risks and issues, maintaining a risk register and implementing
mitigation strategies.
Ensure
quality assurance processes are embedded throughout the service lifecycle.
Collaboration and
Stakeholder Engagement
Facilitate
cross-functional collaboration, ensuring all stakeholders are informed and
involved.
Participate
in service meetings, workshops, and steering groups to drive progress and
resolve challenges.
Build
strong relationships with internal teams, external partners, and system
stakeholders.
Reporting and
Evaluation
Produce
high-quality reports for senior leadership and stakeholders, including
dashboards and narrative summaries.
Evaluate
service outcomes against KPIs and strategic objectives.
Lead
post-service reviews and lessons learned exercises to inform future
initiatives.
Change Management
Design
and implement change management strategies to support adoption and
sustainability.
Deliver
training, workshops, and communications to support users and stakeholders.
Monitor
change impact and adjust plans to ensure successful embedding of new
practices.
Governance and
administration
Ensure
all service activities comply with relevant legislation, policies and
standards
Maintain
accurate documentation and audit trails.
PERSON
SPECIFICATION
QUALIFICATIONS
AND EXPERIENCE
Essential
Experience
of working with a wider range of stakeholders to understand need
Experience
of designing and delivering training packages to a diverse group of
stakeholders
Robust
and up to date understanding of vaccination delivery best practice in an outreach setting
Experience
of working with the VCSE sector
A working
knowledge of underserved populations and some of the barriers to engagement
with health care services
At least
2 years demonstrable experience managing
services from initiation to closure
Proven
ability to manage multiple stakeholders, including senior leaders,
clinicians, and external partners
Strong
track record in risk management, resource planning, and performance
monitoring
Experience
using service management software and tools
Desirable
Recognised
service management qualification (e.g., PRINCE2, AgilePM, APM)
Experience
in budget management and financial reporting
PERSONAL QUALITIES, SKILLS AND
ATTRIBUTES
Essential
Ability
to identify issues early and develop effective solutions quickly.
Confident
in making informed decisions and taking ownership of outcomes.
Able to
interpret data and metrics to inform decisions and improve service outcomes.
Ability
to work well with others, to promotes teamwork, and foster a positive working
environment
Ability
to articulate and advocate the value of collaborative working
Positive
and proactive attitude towards innovation and change
Strong
communication and stakeholder management skills
Capable
of working autonomously with minimal supervision
Excellent
oral and written communication skills
Excellent
interpersonal skills to establish trust and rapport
Ability
to present concise and considered information
Resilient,
adaptable, and skilled at navigating complex change
Ability
to use judgement to solve complex problems
Strong
organisational skills and confident in delegating effectively
Demonstrable
understanding and commitment to equality, diversity and inclusion
Person Specification
Experience
Essential
- Experience of working with a wider range of stakeholders to understand need
- Experience of designing and delivering training packages to a diverse group of stakeholders
- Experience of working with the VCSE sector
- A working knowledge of underserved populations and some of the barriers to engagement with health care services
- At least 2 years demonstrable experience managing services from initiation to closure
- Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
- Strong track record in risk management, resource planning, and performance monitoring
- Experience using service management software and tools
Desirable
- Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
- Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting.
- Experience in budget management and financial reporting
Qualifications
Essential
- No specific qualifications required.
Desirable
- No specific qualifications required.
Person Specification
Experience
Essential
- Experience of working with a wider range of stakeholders to understand need
- Experience of designing and delivering training packages to a diverse group of stakeholders
- Experience of working with the VCSE sector
- A working knowledge of underserved populations and some of the barriers to engagement with health care services
- At least 2 years demonstrable experience managing services from initiation to closure
- Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
- Strong track record in risk management, resource planning, and performance monitoring
- Experience using service management software and tools
Desirable
- Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
- Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting.
- Experience in budget management and financial reporting
Qualifications
Essential
- No specific qualifications required.
Desirable
- No specific qualifications required.
Employer details
Employer name
One Care (BNSSG) C.I.C.
Address
Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Employer's website
https://onecare.org.uk/ (Opens in a new tab)
Employer details
Employer name
One Care (BNSSG) C.I.C.
Address
Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Employer's website
https://onecare.org.uk/ (Opens in a new tab)
Job responsibilities
Role title
Community & Partner Educator Vaccination Outreach
Location(s)
The post will be
based at Osprey Court in South Bristol but there may be a requirement to work
across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.
We have
a hybrid working policy which requires staff to work a minimum of 2 days in
the office, within general practice or at locations of our system
partners.Additional office and / or community
based days will be required for at least the first 6 months
whilst the service is being established.
This role
will be employed by One Care but seconded to Sirona.
Job Purpose
To provide best practice guidance and education to a range of
stakeholders involved in the Vaccination
Outreach Service - to support best practice awareness across clinical
delivery and to support uptake of vaccinations across underserved populations,
through enabling them to make better informed decisions in regards to
vaccination.
To work with the
VCSE to develop culturally appropriate resources, build long term
relationships and develop community champions.
To support the service
as a whole to ensure that opportunities to reach and engage underserved
populations are maximised.
To note: this post
does not hold clinical governance responsibility for the service. Clinical governance is held within each
vaccination delivery partner organisation.
Key responsibilities
Service delivery
Use
a structured approach to develop and deliver a needs based schedule of
training in regards to vaccination best practice and vaccination education to:
general practice, Sirona, VCSE organisations and under served populations.
Work
with the Vaccination Outreach Service Manager to ensure alignment of delivery
with strategic goals of the service.
Work
within a team effectively, sharing work where appropriate, flexing capacity
to respond to surge requirements of the service.
Monitor
service milestones, KPIs, and deliverables, adjusting plans as needed to
maintain momentum.
Proactively
identify risks and issues, maintaining a risk register and implementing
mitigation strategies.
Ensure
quality assurance processes are embedded throughout the service lifecycle.
Collaboration and
Stakeholder Engagement
Facilitate
cross-functional collaboration, ensuring all stakeholders are informed and
involved.
Participate
in service meetings, workshops, and steering groups to drive progress and
resolve challenges.
Build
strong relationships with internal teams, external partners, and system
stakeholders.
Reporting and
Evaluation
Produce
high-quality reports for senior leadership and stakeholders, including
dashboards and narrative summaries.
Evaluate
service outcomes against KPIs and strategic objectives.
Lead
post-service reviews and lessons learned exercises to inform future
initiatives.
Change Management
Design
and implement change management strategies to support adoption and
sustainability.
Deliver
training, workshops, and communications to support users and stakeholders.
Monitor
change impact and adjust plans to ensure successful embedding of new
practices.
Governance and
administration
Ensure
all service activities comply with relevant legislation, policies and
standards
Maintain
accurate documentation and audit trails.
PERSON
SPECIFICATION
QUALIFICATIONS
AND EXPERIENCE
Essential
Experience
of working with a wider range of stakeholders to understand need
Experience
of designing and delivering training packages to a diverse group of
stakeholders
Robust
and up to date understanding of vaccination delivery best practice in an outreach setting
Experience
of working with the VCSE sector
A working
knowledge of underserved populations and some of the barriers to engagement
with health care services
At least
2 years demonstrable experience managing
services from initiation to closure
Proven
ability to manage multiple stakeholders, including senior leaders,
clinicians, and external partners
Strong
track record in risk management, resource planning, and performance
monitoring
Experience
using service management software and tools
Desirable
Recognised
service management qualification (e.g., PRINCE2, AgilePM, APM)
Experience
in budget management and financial reporting
PERSONAL QUALITIES, SKILLS AND
ATTRIBUTES
Essential
Ability
to identify issues early and develop effective solutions quickly.
Confident
in making informed decisions and taking ownership of outcomes.
Able to
interpret data and metrics to inform decisions and improve service outcomes.
Ability
to work well with others, to promotes teamwork, and foster a positive working
environment
Ability
to articulate and advocate the value of collaborative working
Positive
and proactive attitude towards innovation and change
Strong
communication and stakeholder management skills
Capable
of working autonomously with minimal supervision
Excellent
oral and written communication skills
Excellent
interpersonal skills to establish trust and rapport
Ability
to present concise and considered information
Resilient,
adaptable, and skilled at navigating complex change
Ability
to use judgement to solve complex problems
Strong
organisational skills and confident in delegating effectively
Demonstrable
understanding and commitment to equality, diversity and inclusion
Experience
Essential
- Experience of working with a wider range of stakeholders to understand need
- Experience of designing and delivering training packages to a diverse group of stakeholders
- Experience of working with the VCSE sector
- A working knowledge of underserved populations and some of the barriers to engagement with health care services
- At least 2 years demonstrable experience managing services from initiation to closure
- Proven ability to manage multiple stakeholders, including senior leaders, clinicians, and external partners
- Strong track record in risk management, resource planning, and performance monitoring
- Experience using service management software and tools
Desirable
- Recognised service management qualification (e.g., PRINCE2, AgilePM, APM)
- Has a robust and up-to-date understanding of vaccination delivery best practice in an outreach setting.
- Experience in budget management and financial reporting
Qualifications
Essential
- No specific qualifications required.
Desirable
- No specific qualifications required.
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