Transformation Service Manager Childrens

at Oxford University Hospitals NHS Foundation Trust Armed Forces Covenant Disability Confident Employer Defence Employer Recognition Gold  
National Health Service (UK)
About the job

An exciting opportunity has arisen for a Transformation Service Manager within the Childrens Hospital.

The Transformation Service Manager is a key role within the Directorate, responsible for supporting the development and delivery of transformation programmes, service improvement initiatives and Cost Improvement Programmes (CIPs). The post holder will provide expert project management, lead complex workstreams, coordinate stakeholders and support the successful delivery of strategic priorities that improve operational performance, patient outcomes and financial sustainability. The role requires strong analytical, planning and communication skills, with the ability to work autonomously across multiple projects and engage effectively with clinicians, managers and partner organisations

Main duties of the job

  • Lead and manage transformation projects and service redesign initiatives in line with Directorate and Trust priorities.
  • Support the development, implementation and monitoring of Cost Improvement Programmes (CIPs).
  • Develop project plans, business cases, reports, presentations and other supporting documentation for a variety of audiences.
  • Coordinate project governance arrangements, including preparation of papers for steering groups and governance meetings.
  • Monitor project progress, identify risks and issues, and ensure appropriate mitigation plans are in place.
  • Analyse complex information to support service improvement, decision-making and benefits realisation.
  • Engage and collaborate with clinicians, operational teams, patients, carers and external partners to support successful project delivery.
  • Present project updates and recommendations to senior managers and stakeholders.
  • Support the identification and implementation of innovative solutions to improve quality, productivity and patient experience.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles

Oxford University Hospitalspromotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 to £56,515 a year

per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

321-NOTSS-8279949-B7

Job locations

Oxford University Hospital Foundation Trust

Headley Way

Oxford

OX3 9DU

United Kingdom

Job responsibilities

The Transformation Service Manager will provide specialist project and programme management expertise to support the delivery of transformation and service improvement initiatives across the Directorate. The post holder will lead designated projects, coordinate stakeholders, support CIP delivery, manage project risks and provide detailed analysis and reporting to inform decision-making. Working closely with the Divisional Transformation Lead and senior operational managers, the post holder will ensure projects are delivered effectively, benefits are realised and strategic objectives are achieved while maintaining a focus on high-quality, patient-centred care.

Job responsibilities

The Transformation Service Manager will provide specialist project and programme management expertise to support the delivery of transformation and service improvement initiatives across the Directorate. The post holder will lead designated projects, coordinate stakeholders, support CIP delivery, manage project risks and provide detailed analysis and reporting to inform decision-making. Working closely with the Divisional Transformation Lead and senior operational managers, the post holder will ensure projects are delivered effectively, benefits are realised and strategic objectives are achieved while maintaining a focus on high-quality, patient-centred care.

Person Specification

Qualifications

Essential

  • Degree level qualification or equivalent management experience.
  • Project management qualification such as PRINCE2 or equivalent experience.
  • Evidence of continued professional development.
  • Leadership / management development.

Desirable

  • ECDL or equivalent

Experience

Essential

  • Experience in Project Management
  • Experience of producing detailed reports and documents
  • Experience of leading and delivering projects
  • Experience of partnership working
  • Proven experience in managing challenging situations
  • Proven experience in developing and implementing policies and processes
  • Demonstrate experience in using lessons learnt to develop best practise
  • Demonstrable experience of: Establishing and delivering complex projects within agreed timescales
  • Demonstrable experience of: Working in effective partnerships with service users, clinicians and other stakeholders
  • Involvement in service redesign projects
  • Involvement in NHS procurement processes, performance management and stakeholder engagement (including clinicians, and users / carers)
  • Experience of working with senior management teams on commissioning / service redesign projects
  • Significant demonstrable experience of working across organisations, particularly acute and community care interface

Desirable

  • Senior management experience
  • Experience of project management within a defined approach

Knowledge

Essential

  • Understanding of current mental health services and configurations delivered within the NHS
  • Knowledge of Project Management
  • Knowledge of CIPs
  • Knowledge of PMO office role and responsibilities
  • Experience of working with clinicians and business functions

Desirable

  • Experience of researching best practice interpreting its relevance and processes / practices which could be implemented successfully to achieve service delivery.

Person Specification

Qualifications

Essential

  • Degree level qualification or equivalent management experience.
  • Project management qualification such as PRINCE2 or equivalent experience.
  • Evidence of continued professional development.
  • Leadership / management development.

Desirable

  • ECDL or equivalent

Experience

Essential

  • Experience in Project Management
  • Experience of producing detailed reports and documents
  • Experience of leading and delivering projects
  • Experience of partnership working
  • Proven experience in managing challenging situations
  • Proven experience in developing and implementing policies and processes
  • Demonstrate experience in using lessons learnt to develop best practise
  • Demonstrable experience of: Establishing and delivering complex projects within agreed timescales
  • Demonstrable experience of: Working in effective partnerships with service users, clinicians and other stakeholders
  • Involvement in service redesign projects
  • Involvement in NHS procurement processes, performance management and stakeholder engagement (including clinicians, and users / carers)
  • Experience of working with senior management teams on commissioning / service redesign projects
  • Significant demonstrable experience of working across organisations, particularly acute and community care interface

Desirable

  • Senior management experience
  • Experience of project management within a defined approach

Knowledge

Essential

  • Understanding of current mental health services and configurations delivered within the NHS
  • Knowledge of Project Management
  • Knowledge of CIPs
  • Knowledge of PMO office role and responsibilities
  • Experience of working with clinicians and business functions

Desirable

  • Experience of researching best practice interpreting its relevance and processes / practices which could be implemented successfully to achieve service delivery.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford University Hospital Foundation Trust

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Oxford University Hospitals NHS Foundation Trust

Address

Oxford University Hospital Foundation Trust

Headley Way

Oxford

OX3 9DU

United Kingdom

Employer's website

https://www.ouh.nhs.uk/ (Opens in a new tab)

Job responsibilities

The Transformation Service Manager will provide specialist project and programme management expertise to support the delivery of transformation and service improvement initiatives across the Directorate. The post holder will lead designated projects, coordinate stakeholders, support CIP delivery, manage project risks and provide detailed analysis and reporting to inform decision-making. Working closely with the Divisional Transformation Lead and senior operational managers, the post holder will ensure projects are delivered effectively, benefits are realised and strategic objectives are achieved while maintaining a focus on high-quality, patient-centred care.

Qualifications

Essential

  • Degree level qualification or equivalent management experience.
  • Project management qualification such as PRINCE2 or equivalent experience.
  • Evidence of continued professional development.
  • Leadership / management development.

Desirable

  • ECDL or equivalent

Experience

Essential

  • Experience in Project Management
  • Experience of producing detailed reports and documents
  • Experience of leading and delivering projects
  • Experience of partnership working
  • Proven experience in managing challenging situations
  • Proven experience in developing and implementing policies and processes
  • Demonstrate experience in using lessons learnt to develop best practise
  • Demonstrable experience of: Establishing and delivering complex projects within agreed timescales
  • Demonstrable experience of: Working in effective partnerships with service users, clinicians and other stakeholders
  • Involvement in service redesign projects
  • Involvement in NHS procurement processes, performance management and stakeholder engagement (including clinicians, and users / carers)
  • Experience of working with senior management teams on commissioning / service redesign projects
  • Significant demonstrable experience of working across organisations, particularly acute and community care interface

Desirable

  • Senior management experience
  • Experience of project management within a defined approach

Knowledge

Essential

  • Understanding of current mental health services and configurations delivered within the NHS
  • Knowledge of Project Management
  • Knowledge of CIPs
  • Knowledge of PMO office role and responsibilities
  • Experience of working with clinicians and business functions

Desirable

  • Experience of researching best practice interpreting its relevance and processes / practices which could be implemented successfully to achieve service delivery.

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