Healthcare Assistant

Purpose of the role

To provide high-quality, compassionate clinical support to patients within the practice, working closely with the nursing and GP team to deliver a range of clinical procedures, health checks, and health promotion activities. The Healthcare Assistant plays a key role in helping Penrose Health deliver outstanding, patient-first primary care.

Main duties of the job

• Providing face-to-face clinical support to patients within the practice
• Carrying out core HCA clinical duties including blood pressure checks, ECGs, phlebotomy, wound care, weight management, and NHS health checks
• Administering B12, shingles, pneumococcal and flu injections/vaccinations
• Chaperoning patients in support of the nursing and GP team
• Assisting in the assessment and surveillance of patients' health and wellbeing
• Carrying out new patient health checks and other health screening
• Performing urinalysis and preparing specimens
• Undertaking long-term condition reviews where appropriate
• Gathering lifestyle data from patients
• Monitoring and recording vaccine and cold chain storage
• Maintaining accurate, up-to-date clinical records
• Supporting infection control practices and equipment management
• Promoting health and wellbeing, and supporting patient education
• Managing clinical stock control, including clearing and restocking consultation rooms
• Contributing to a positive, proactive team culture

About us

Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.

We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.

We work closely with NHS partners to deliver a full range of services from routine checks to complex, long-term care backed by robust systems and a culture of continuous improvement.

We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.

Learn more at penrosehealth.co.uk.

Details

Date posted

10 September 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

576532

Job locations

Penrose Surgery

London

London

SE17 3DW

United Kingdom

Kingfisher Medical Centre

London

London

SE8 5DA

United Kingdom

Lewisham Medical Centre

London

London

SE13 5PJ

United Kingdom

Job responsibilities

At Penrose Health, we're on a mission to transform healthcare by delivering exceptional primary care services that put people first. We believe that great healthcare starts with great people - clinicians and support staff who bring not just skill, but genuine care, to every patient interaction. As we continue to grow, we're looking for dedicated individuals who share our commitment to compassionate, high-quality care and want to be part of shaping the future of primary care.

As a Healthcare Assistant, you'll play a vital and highly valued role within our practice team, working closely alongside GPs, Practice Nurses, and wider clinical staff to deliver a broad range of essential patient services. From carrying out health checks and vaccinations to supporting long-term condition management and health promotion, you'll be at the heart of the patient experience - often the first friendly, familiar face someone sees, and a trusted presence throughout their care journey. Your work will directly support our clinicians in delivering safe, efficient, and person-centred care to a diverse patient population.

We know that our people are our greatest asset, which is why we invest heavily in training, development, and wellbeing. Whether you're an experienced Healthcare Assistant looking for your next challenge, or someone early in your career eager to grow within primary care, you'll find a supportive, forward-thinking environment at Penrose Health - one where your contribution is recognised, your development is prioritised, and you're given every opportunity to build a long and rewarding career in healthcare.

Job responsibilities

At Penrose Health, we're on a mission to transform healthcare by delivering exceptional primary care services that put people first. We believe that great healthcare starts with great people - clinicians and support staff who bring not just skill, but genuine care, to every patient interaction. As we continue to grow, we're looking for dedicated individuals who share our commitment to compassionate, high-quality care and want to be part of shaping the future of primary care.

As a Healthcare Assistant, you'll play a vital and highly valued role within our practice team, working closely alongside GPs, Practice Nurses, and wider clinical staff to deliver a broad range of essential patient services. From carrying out health checks and vaccinations to supporting long-term condition management and health promotion, you'll be at the heart of the patient experience - often the first friendly, familiar face someone sees, and a trusted presence throughout their care journey. Your work will directly support our clinicians in delivering safe, efficient, and person-centred care to a diverse patient population.

We know that our people are our greatest asset, which is why we invest heavily in training, development, and wellbeing. Whether you're an experienced Healthcare Assistant looking for your next challenge, or someone early in your career eager to grow within primary care, you'll find a supportive, forward-thinking environment at Penrose Health - one where your contribution is recognised, your development is prioritised, and you're given every opportunity to build a long and rewarding career in healthcare.

Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Completed Care Certificate

Desirable

• Previous experience as a Healthcare Assistant in a primary care or community setting.

Skills

Essential

• Competence in core HCA duties (phlebotomy, ECGs, wound care, urinalysis, injections); strong interpersonal, communication and organisational skills; analytical skills to support successful consultations

• Desirable

• Experience using EMIS clinical system

• Behaviours

Essential

• Kind, respectful and professional approach to patient care; flexible, reliable, team player; committed to continuous learning; able to work well within a close-knit team of clinicians and non-clinicians

• Person Specification

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Completed Care Certificate

Desirable

• Previous experience as a Healthcare Assistant in a primary care or community setting.

Skills

Essential

• Competence in core HCA duties (phlebotomy, ECGs, wound care, urinalysis, injections); strong interpersonal, communication and organisational skills; analytical skills to support successful consultations

• Desirable

• Experience using EMIS clinical system

• Behaviours

Essential

• Kind, respectful and professional approach to patient care; flexible, reliable, team player; committed to continuous learning; able to work well within a close-knit team of clinicians and non-clinicians

• Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Penrose Health

Address

Penrose Surgery

London

London

SE17 3DW

United Kingdom

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Penrose Health

Address

Penrose Surgery

London

London

SE17 3DW

United Kingdom

Employer's website

https://www.penrosehealth.co.uk/ (Opens in a new tab)

Job responsibilities

At Penrose Health, we're on a mission to transform healthcare by delivering exceptional primary care services that put people first. We believe that great healthcare starts with great people - clinicians and support staff who bring not just skill, but genuine care, to every patient interaction. As we continue to grow, we're looking for dedicated individuals who share our commitment to compassionate, high-quality care and want to be part of shaping the future of primary care.

As a Healthcare Assistant, you'll play a vital and highly valued role within our practice team, working closely alongside GPs, Practice Nurses, and wider clinical staff to deliver a broad range of essential patient services. From carrying out health checks and vaccinations to supporting long-term condition management and health promotion, you'll be at the heart of the patient experience - often the first friendly, familiar face someone sees, and a trusted presence throughout their care journey. Your work will directly support our clinicians in delivering safe, efficient, and person-centred care to a diverse patient population.

We know that our people are our greatest asset, which is why we invest heavily in training, development, and wellbeing. Whether you're an experienced Healthcare Assistant looking for your next challenge, or someone early in your career eager to grow within primary care, you'll find a supportive, forward-thinking environment at Penrose Health - one where your contribution is recognised, your development is prioritised, and you're given every opportunity to build a long and rewarding career in healthcare.

Qualifications

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Completed Care Certificate

Desirable

• Previous experience as a Healthcare Assistant in a primary care or community setting.

Skills

Essential

• Competence in core HCA duties (phlebotomy, ECGs, wound care, urinalysis, injections); strong interpersonal, communication and organisational skills; analytical skills to support successful consultations

• Desirable

• Experience using EMIS clinical system

• Behaviours

Essential

• Kind, respectful and professional approach to patient care; flexible, reliable, team player; committed to continuous learning; able to work well within a close-knit team of clinicians and non-clinicians