Medical Secretary - Apprenticeship

• To be responsible for providing a confidential, efficient and effective medical secretary service to the CAMHS Consultants
• Production of written correspondence including letters from dictation, written and audio to a high standard in agreed time scales
• Ensure a high standard of communication at all times with internal and external service users and partner agencies

If you don't already have a Level 3 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 3apprenticeship qualification [relevant to your role].

As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive.

An apprenticeship includes regular training with a college or other training organisation. Around 20% of your working hours will be spent training or studying. This leads to a nationally recognised qualification.

Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service.

Main duties of the job

• To prepare clinic lists, room space and all necessary documentation prior to clinic sessions
• Diary management for the consultant including all aspects of meeting bookings and MDT meetings and ensure consultants are fully prepared for meetings
• Effective organisation and scheduling of clinics and appointments; cancelling, re-arranging and sending letters as appropriate
• Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
• Audio typing of consultant/medical correspondence, sometimes of a distressing nature
• To correspond with patients, GPs and other primary, secondary and voluntary care agencies
• Liaise with parents for repeat prescription requests
• Follow up information requests with other agencies e.g. blood test results from pathology and update SystmOne accordingly.
• Responsible for the ordering and subsequent security of prescription pads. Maintain a register, ensuring items are logged and signed for.
• Dealing with telephone calls from patients, signposting appropriately and updating the consultants accordingly
• Filing, photocopy and SystmOne scanning of information into medical records
• Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
• Deal with incoming and outgoing paper work as appropriate.
• Provide administrative support to clinical meetings including note/minute taking where appropriate.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,299.62 to £27,476 a year

per annum

Contract

Permanent

Working pattern

Full-time,

Flexible working

Reference number

376-DCCGAO-0509

Job locations

Honeysuckle Lodge,

Tickhill Road Hospital site

Doncaster

DN4 8QN

United Kingdom

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship

We reserve the right to close the vacancy early if there are a high amount of applications

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship

We reserve the right to close the vacancy early if there are a high amount of applications

Person Specification

Qualifications

Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. scanning, photocopying, message taking
• Diary Management

Desirable

• Supervising colleagues
• Utilising online patient records systems

Knowledge

Essential

• Understand importance of maintaining confidentiality and security of information

Skills

Essential

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages but verbal and in writing

Person Specification

Qualifications

Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. scanning, photocopying, message taking
• Diary Management

Desirable

• Supervising colleagues
• Utilising online patient records systems

Knowledge

Essential

• Understand importance of maintaining confidentiality and security of information

Skills

Essential

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages but verbal and in writing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Honeysuckle Lodge,

Tickhill Road Hospital site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Rotherham Doncaster and South Humber NHSFT

Address

Honeysuckle Lodge,

Tickhill Road Hospital site

Doncaster

DN4 8QN

United Kingdom

Employer's website

https://www.rdash.nhs.uk/ (Opens in a new tab)

Job responsibilities

Before applying, please view the attached job description and person specification to view the full details about the role.

If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship

We reserve the right to close the vacancy early if there are a high amount of applications

Qualifications

Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Experience

Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. scanning, photocopying, message taking
• Diary Management

Desirable

• Supervising colleagues
• Utilising online patient records systems

Knowledge

Essential

• Understand importance of maintaining confidentiality and security of information

Skills

Essential

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages but verbal and in writing