Emergency Department Data Quality Support

The post holder will be responsible for supporting the effective and efficient data quality service to the Emergency Department. This will include reviewing medical, intervention and procedural terminology and other clinical information from the Emergency Department System and assign the appropriate diagnostic, intervention and procedure codes. The role will assist the Trust to meet both its business and clinical information requirements and improve the quality of the discharge information for both the patient and GP.

Main duties of the job

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

About us

In 2016, we updated our Trust vision and values, working with colleagues around the Trust. Our vision is to provide 'Seamless Excellence in Health Care Delivery and Outcomes'; underpinning this are our values - CARE: Compassion, Aspiration, Resourceful and Excellence. You can read more about these on the Strategy pages.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

per annum, pro rata for part time candidates

Contract

Permanent

Working pattern

Full-time

Reference number

193-8337246UCGB2-EDDQS

Job locations

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

United Kingdom

Job responsibilities

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

Job responsibilities

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

Person Specification

interview

Essential

• oNVQ Level 2 in Business Administration or acquired equivalent experience

Desirable

• level 4 in business administration, GCSE English and math

interview

Desirable

• oAccurate & methodical in approach, with effective problem-solving ability

interview

Essential

• Proficiency in Excel

Desirable

• Proficiency in Excel

interview

Essential

• oIM&T qualification (European Computer Driving Licence or equivalent)

Desirable

• oHigh level knowledge of NHS computer systems

Experience

Essential

• oExperience of confidential data input, to work accurately in a timely manner

Desirable

• oAwareness of NHS initiatives with an impact on data quality

Person Specification

interview

Essential

• oNVQ Level 2 in Business Administration or acquired equivalent experience

Desirable

• level 4 in business administration, GCSE English and math

interview

Desirable

• oAccurate & methodical in approach, with effective problem-solving ability

interview

Essential

• Proficiency in Excel

Desirable

• Proficiency in Excel

interview

Essential

• oIM&T qualification (European Computer Driving Licence or equivalent)

Desirable

• oHigh level knowledge of NHS computer systems

Experience

Essential

• oExperience of confidential data input, to work accurately in a timely manner

Desirable

• oAwareness of NHS initiatives with an impact on data quality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Berkshire NHS Foundation Trust

Address

Royal Berkshire Hospital

Craven Road

Reading

RG1 5AN

United Kingdom

Employer's website

https://www.royalberkshire.nhs.uk/ (Opens in a new tab)

Job responsibilities

• Reviewing electronic clinical information from both electronic and manual source documentation, translate and assign accurate diagnostic, intervention and procedure codes using the Firstnet ECDS classifications following and in-keeping with the national coding standards.
• Take responsibility for completing own workload within the agreed Trust daily coding targets in order to achieve the required daily coding deadlines
• Seek advice from clinicians where necessary to translate cases where information is not always clear
• Contact clinical staff as necessary for clarification of information within source documentation where there is ambiguity
• Participate in feedback sessions with the Directorate Team regarding outcomes of internal departmental audits.
• Liaise with all staff, both clinical and clerical to raise issues surrounding all aspects of the coding process and to clarify coding issues raised.
• Cover for fellow colleagues as and when required.
• Raise complex coding issues with the Trust Data Quality Team to ensure correct coding resolution is reached following the Trust and CCS national coding query mechanism.
• Be aware and open to translating information of a distressing nature
• Review the discharge letters of patients prior to discharge to ensure data quality is correct, and address issues immediately if incorrect.
• Maintain databases and/or departmental spreadsheets
• Ensure data quality and accuracy of any information entered into information systems is maintained

interview

Essential

• oNVQ Level 2 in Business Administration or acquired equivalent experience

Desirable

• level 4 in business administration, GCSE English and math

interview

Desirable

• oAccurate & methodical in approach, with effective problem-solving ability

interview

Essential

• Proficiency in Excel

Desirable

• Proficiency in Excel

interview

Essential

• oIM&T qualification (European Computer Driving Licence or equivalent)

Desirable

• oHigh level knowledge of NHS computer systems

Experience

Essential

• oExperience of confidential data input, to work accurately in a timely manner

Desirable

• oAwareness of NHS initiatives with an impact on data quality