Band 3 Healthcare Support Worker

The Healthcare Assistant works as part of the ward/department team under the supervision of registered nurses and midwives and AHP- Participates in the delivery of patient care- Contributes towards ward/department organisation- Supports registered nurses/midwives/AHP in the provision of a safe and caring environmentKey working relationships:Key working relationships with all members of the multi-professional team, including nursing/midwifery ,medical staff, allied health professionals and other support workers.

Main duties of the job

As a Health Care Support Worker you will be a vital member of our team supporting our registered nurses/midwives to deliver high standards of care consistently and with compassion, empathy, respect and dignity.

We expect all our staff to be competent in their roles and therefore we commit to providing you with a high level of training to ensure you have the skills you need to achieve.

About us

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+,BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,630 to £32,346 a year

inclusive of Outer HCAS pro rata, per annum

Contract

Permanent

Working pattern

Full-time,

Flexible working

Reference number

391-NMUH-8173205

Job locations

North Middlesex University Hospital

Sterling way

Edmonton

N18 1QX

United Kingdom

Job responsibilities

• To work as directed and under the supervision of the registered nurse/midwife in charge of the ward/department.
• Undertake delegated individual care needs required for the comfort and well-being of the patients, following patients care plan or Intergrated Care Pathway, including personal hygiene, care of continence.
• Contribute to the movement and handling of patients to maximise their physical comfort.
• Assist patients to eat and drink, documenting all intake and output.
• To effectively communicate changes in the condition of the patient or any untoward incidents to appropriate member of the team.
• Involves patient in decision making process and gains patient consent before commencement of any care respecting the patient choice.
• To help promote and maintain the patients individual rights and personal cultural beliefs.
• To acknowledge and support individual patients dignity and specific needs at all times.
• Plan working day, taking account of responsibilities and prioritising workload in discussion with a qualified nurse.
• Ensure that every opportunity to promote health education is undertaken at all times.
• Documents all individual care given to patients and ensures that any variance is reported to Registered Nurse.
• Works at all times in accordance with Trust Health Care Support Worker Code of Conduct and ensures that clinical competence has been agreed and assessed.
• Ensure effective communication channels between patients, relatives, staff and other outside agencies as appropriate.

Job responsibilities

• To work as directed and under the supervision of the registered nurse/midwife in charge of the ward/department.
• Undertake delegated individual care needs required for the comfort and well-being of the patients, following patients care plan or Intergrated Care Pathway, including personal hygiene, care of continence.
• Contribute to the movement and handling of patients to maximise their physical comfort.
• Assist patients to eat and drink, documenting all intake and output.
• To effectively communicate changes in the condition of the patient or any untoward incidents to appropriate member of the team.
• Involves patient in decision making process and gains patient consent before commencement of any care respecting the patient choice.
• To help promote and maintain the patients individual rights and personal cultural beliefs.
• To acknowledge and support individual patients dignity and specific needs at all times.
• Plan working day, taking account of responsibilities and prioritising workload in discussion with a qualified nurse.
• Ensure that every opportunity to promote health education is undertaken at all times.
• Documents all individual care given to patients and ensures that any variance is reported to Registered Nurse.
• Works at all times in accordance with Trust Health Care Support Worker Code of Conduct and ensures that clinical competence has been agreed and assessed.
• Ensure effective communication channels between patients, relatives, staff and other outside agencies as appropriate.

Person Specification

Education and Qualification

Essential

• oMaths and English Level or equivalent
• Care Certificate
• NVQ/Health and Social care level 2

Experience

Essential

• Demonstrate experience in working in health care or related settings

Desirable

• Evidence of working to Trust values

Person Specification

Education and Qualification

Essential

• oMaths and English Level or equivalent
• Care Certificate
• NVQ/Health and Social care level 2

Experience

Essential

• Demonstrate experience in working in health care or related settings

Desirable

• Evidence of working to Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital

Sterling way

Edmonton

N18 1QX

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

North Middlesex University Hospital

Sterling way

Edmonton

N18 1QX

United Kingdom

Employer's website

https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)

Job responsibilities

• To work as directed and under the supervision of the registered nurse/midwife in charge of the ward/department.
• Undertake delegated individual care needs required for the comfort and well-being of the patients, following patients care plan or Intergrated Care Pathway, including personal hygiene, care of continence.
• Contribute to the movement and handling of patients to maximise their physical comfort.
• Assist patients to eat and drink, documenting all intake and output.
• To effectively communicate changes in the condition of the patient or any untoward incidents to appropriate member of the team.
• Involves patient in decision making process and gains patient consent before commencement of any care respecting the patient choice.
• To help promote and maintain the patients individual rights and personal cultural beliefs.
• To acknowledge and support individual patients dignity and specific needs at all times.
• Plan working day, taking account of responsibilities and prioritising workload in discussion with a qualified nurse.
• Ensure that every opportunity to promote health education is undertaken at all times.
• Documents all individual care given to patients and ensures that any variance is reported to Registered Nurse.
• Works at all times in accordance with Trust Health Care Support Worker Code of Conduct and ensures that clinical competence has been agreed and assessed.
• Ensure effective communication channels between patients, relatives, staff and other outside agencies as appropriate.

Education and Qualification

Essential

• oMaths and English Level or equivalent
• Care Certificate
• NVQ/Health and Social care level 2

Experience

Essential

• Demonstrate experience in working in health care or related settings

Desirable

• Evidence of working to Trust values