Medical Secretary - Paediatrics

We're looking for a proactive and highly organised individual to join our welcoming team in the Paediatric Department looking after sub-specialties cardiology and general paediatrics. In this role, you'll work closely with an experienced Medical Secretary Team, providing vital administrative support in a fast-paced and dynamic environment. This is a great opportunity for someone who enjoys variety, teamwork, and making a real difference in the smooth running of our services.

You'll be working alongside a supportive and enthusiastic team, liaising with colleagues across all levels. Strong administrative skills, the ability to manage competing priorities, and a proactive, flexible approach are essential. You'll be expected to maintain high standards of accuracy and confidentiality in all aspects of your work.

Main duties of the job

In this key role, you will:

• Provide a complete medical administrative service including Referral to Treatment (RTT), patient correspondence and editing and formatting letters.
• Liaising with Nurses, Doctors and other members of the multidisciplinary team including inpatient and outpatient bookings teams to provide a quality service for the patients.
• Working as part of a team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care
• To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.

You don't need NHS experience - just the ability to adapt quickly in a fast-paced environment and a commitment to high standards. We offer flexibility in working arrangements and a chance to be part of a team that truly makes a difference.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we're proud of.

We're committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing - and yes, we even have a pool!

Discover what it's like to live and work in Bath, explore our RUH staff benefits, and learn how we're building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

427- 8325186

Job locations

Royal United Hospital

Combe Park

Bath

BA1 3NG

United Kingdom

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Qualifications

Essential

• Excellent standard of written and spoken English. Minimum level of GCSE English, Grade C or above.

Desirable

• Audio typing qualifications at RSA Level 3 or equivalent experience. Proven audio typing speed of 50wpm.

Experience

Essential

• Knowledge of office and administrative processes.

Desirable

• Previous experience in the NHS or similar healthcare-based environment.

Specific Skills

Essential

• Computer literate in Microsoft software: Word, Excel, Outlook, Adobe, Internet Explorer, Google Chrome, etc.
• Ability to prioritise and organise workload effectively. Be flexible to changing situations ie cross-covering when other secretarial staff on leave.

Desirable

• To produce work of a high standard with attention to detail.

Person Specification

Qualifications

Essential

• Excellent standard of written and spoken English. Minimum level of GCSE English, Grade C or above.

Desirable

• Audio typing qualifications at RSA Level 3 or equivalent experience. Proven audio typing speed of 50wpm.

Experience

Essential

• Knowledge of office and administrative processes.

Desirable

• Previous experience in the NHS or similar healthcare-based environment.

Specific Skills

Essential

• Computer literate in Microsoft software: Word, Excel, Outlook, Adobe, Internet Explorer, Google Chrome, etc.
• Ability to prioritise and organise workload effectively. Be flexible to changing situations ie cross-covering when other secretarial staff on leave.

Desirable

• To produce work of a high standard with attention to detail.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospital

Combe Park

Bath

BA1 3NG

United Kingdom

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Qualifications

Essential

• Excellent standard of written and spoken English. Minimum level of GCSE English, Grade C or above.

Desirable

• Audio typing qualifications at RSA Level 3 or equivalent experience. Proven audio typing speed of 50wpm.

Experience

Essential

• Knowledge of office and administrative processes.

Desirable

• Previous experience in the NHS or similar healthcare-based environment.

Specific Skills

Essential

• Computer literate in Microsoft software: Word, Excel, Outlook, Adobe, Internet Explorer, Google Chrome, etc.
• Ability to prioritise and organise workload effectively. Be flexible to changing situations ie cross-covering when other secretarial staff on leave.

Desirable

• To produce work of a high standard with attention to detail.