Clerical Officer

An exciting opportunity has arisen for a motivated and enthusiastic individual to join our dynamic and supportive Musculoskeletal (MSK) Service. The successful applicant will provide reception and administrative support to the MSK Outpatients Department, delivering a high-quality service to patients and working closely as part of a multidisciplinary team.

The post will be primarily based at the Royal Hallamshire Hospital; however, there may also be a requirement to work at the Northern General Hospital, so flexibility is essential.

Applicants should have experience of working with the public and within a team environment. You will be an effective communicator with the ability to organise your workload efficiently, manage your time well, and work using your own initiative.

Basic keyboard skills and a working knowledge of computers are essential. Full training will be provided, along with ongoing support and regular development sessions.

Main duties of the job

To contribute to the delivery of an efficient and effective administrative service within the Department. The NHS administrative workforce are focused on the ultimate outcome of quality hospital and patient care and have high standards when it comes to liaising with any person the service comes into contact with. They thrive on the busy nature of the role and remain positive, dedicated and determined to produce quality work for themselves and the team around them.

This vacancy is advertised on a fixed term contract basis for a period of twelve (12) months due to the post being recruited as part of a limited term project within the Trust. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts taking into consideration the requirement for the post to be maintained as a part of the project's implementation and the timescales associated with this.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Details

Date posted

12 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

pa/pro rata for part time staff

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

190-1734-DIR-SP-A

Job locations

Royal Hallamshire

Glossop Road

Sheffield

S10 2JF

United Kingdom

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

• Experience of working within an office environment
• Experience of working in a public facing role

Desirable

• Relevant experience within the NHS

Further Training

Essential

• Knowledge of / experience of using information and/or customer service systems
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word. of working in a public facing role

Desirable

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills

Essential

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development

Person Specification

Qualifications

Essential

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

• Experience of working within an office environment
• Experience of working in a public facing role

Desirable

• Relevant experience within the NHS

Further Training

Essential

• Knowledge of / experience of using information and/or customer service systems
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word. of working in a public facing role

Desirable

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills

Essential

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Royal Hallamshire

Glossop Road

Sheffield

S10 2JF

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Royal Hallamshire

Glossop Road

Sheffield

S10 2JF

United Kingdom

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Qualifications

Essential

• GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

Desirable

• NVQ Level II in Business Administration / Customer Service / IT

Experience

Essential

• Experience of working within an office environment
• Experience of working in a public facing role

Desirable

• Relevant experience within the NHS

Further Training

Essential

• Knowledge of / experience of using information and/or customer service systems
• Working knowledge of Microsoft Office packages including Outlook, Excel and Word. of working in a public facing role

Desirable

• Previous experience Infoflex / 59R Software
• Previous experience of PAS / Infoflex / SystmOne (area specific software)

Skills

Essential

• Understanding of data protection issues and the ability to maintain confidentiality
• Excellent communication skills, with ability to deal with staff at all levels.
• Displays use of initiative with effective organisational skill
• Ability to prioritise and work to strict/conflicting deadlines
• On-going commitment to personal development