Clinical Support Worker - Nicu

Are you caring, compassionate and passionate about making a difference to the lives of newborn babies and their families? Join our dedicated Neonatal Unit at King's Mill Hospital, where you will play an important role in supporting the delivery of safe, high-quality and family-centred care to newborn and premature babies.

We are looking for someone with a caring and empathetic approach, excellent communication skills and the ability to work effectively as part of a team. A willingness to learn, develop new skills and provide respectful, individualised care is essential. You should understand the importance of supporting not only our tiniest patients but also their families, offering kindness, reassurance and compassion throughout their experience.

This is a rewarding opportunity to become part of a dedicated team committed to giving every baby the best possible start in life. You will have the opportunity to develop your knowledge and experience while contributing to a supportive environment where patient safety, dignity and family involvement are at the heart of everything we do.

Main duties of the job

To understand the role in more detail, please read the attached job description and person specification document

About us

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

SFH has been ranked as the best NHS Trust to work for in the Midlands.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.

Details

Date posted

14 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

214-W&C-8270620

Job locations

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

United Kingdom

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document

Person Specification

Knowledge Requirements

Essential

• Must understand basic requirements for personalised and individualised care.
• Recognition of a person's right for privacy and dignity.

Desirable

• Awareness of Safeguarding issues.

Qualifications/Academic/Craft/Professional

Essential

• GCSE Maths and English or equivalent.
• Care Certificate
• Apprenticeship Level 3 in Care or equivalent vocational experience

Further Training

Essential

• Ability to attend 3 day clinical induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Person Specification

Knowledge Requirements

Essential

• Must understand basic requirements for personalised and individualised care.
• Recognition of a person's right for privacy and dignity.

Desirable

• Awareness of Safeguarding issues.

Qualifications/Academic/Craft/Professional

Essential

• GCSE Maths and English or equivalent.
• Care Certificate
• Apprenticeship Level 3 in Care or equivalent vocational experience

Further Training

Essential

• Ability to attend 3 day clinical induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton in Ashfield

NG17 4JL

United Kingdom

Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Job responsibilities

To understand the role in more detail, please read the attached job description and person specification document

Knowledge Requirements

Essential

• Must understand basic requirements for personalised and individualised care.
• Recognition of a person's right for privacy and dignity.

Desirable

• Awareness of Safeguarding issues.

Qualifications/Academic/Craft/Professional

Essential

• GCSE Maths and English or equivalent.
• Care Certificate
• Apprenticeship Level 3 in Care or equivalent vocational experience

Further Training

Essential

• Ability to attend 3 day clinical induction
• Committed to attending further training and development as identified

Experience

Essential

• Able to demonstrate clear and robust verbal and written English communication skills
• Experience of working as a team
• Previous care work experience
• Previous face-to-face customer care experience

Desirable

• Previous experience in a hospital setting