Personal Medical Secretary

We

are currently seeking an enthusiastic and dynamic individual for the post of

Personal Medical Secretary within the Trauma and Orthopaedic Team based at

Sunderland Royal Hospital. You will

possess excellent communication skills, be a forward thinker with pro-active

approaching to problem solving.

You

will be predominantly based at Sunderland however you would be expected to

cover other areas over the Sunderland and South Tyneside sites to support

service needs.

Main duties of the job

Applicants

must have excellent organisational skills, be educated to GCSE standard, RSA 3

or AMSPAR qualification or equivalent, knowledge of Microsoft Office Packages

(including Outlook and Excel), be able to work under pressure and to tight

deadlines, prioritise and manage a busy workload, excellent telephone manner

and be committed to delivering the best care to patients. Experience of audio typing is essential to

this role and a typing test will be part of the interview process.

The

ability to work comfortably within a large team is essential for this role.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,

and it poses a risk to the integrity of your individual recruitment process, we

may withdraw your application at any stage of the process.

Details

Date posted

13 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9155-GSAC-1026-23

Job locations

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Job responsibilities

To develop

and maintain an effective and quality secretarial service to a team of

Consultant and other clinical staff, acting as a pivotal role for all

communication with patients and professional health colleagues within the multi-disciplinary

team, internal departments and external agencies as necessary, to ensure

continuity of patient care.

To comply

with the trusts vision, values and behavioural compact.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Job responsibilities

To develop

and maintain an effective and quality secretarial service to a team of

Consultant and other clinical staff, acting as a pivotal role for all

communication with patients and professional health colleagues within the multi-disciplinary

team, internal departments and external agencies as necessary, to ensure

continuity of patient care.

To comply

with the trusts vision, values and behavioural compact.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Person Specification

Qualifications

Essential

• Basic Numeracy Skills to Level 1 or equivalent
• Understand the role of the medical secretary
• IT systems/software packages
• GCSE English (Grade C/4or above) or equivalent
• Audio-Typing
• Microsoft Office Packages e.g. Word, Power Point, Excel, Access
• OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)

Desirable

• Knowledge of medical terminology
• Knowledge of data protection
• Knowledge of IM&T Security
• ECDL / IBT2
• IT qualifications

Experience

Essential

• Working in a busy office environment
• Communicating with people at all levels

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Skills and Knowledge

Essential

• Secretarial skills
• Communication skills
• Organisational skills
• Able to work under pressure
• To meet deadlines and prioritise workload
• Use initiative to problem solve
• Able to work independently and as part of a team
• Approachable
• Able to cope under pressure
• Flexible approach to working
• Committed to delivering quality patient care

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Physical skills

Essential

• There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role

Person Specification

Qualifications

Essential

• Basic Numeracy Skills to Level 1 or equivalent
• Understand the role of the medical secretary
• IT systems/software packages
• GCSE English (Grade C/4or above) or equivalent
• Audio-Typing
• Microsoft Office Packages e.g. Word, Power Point, Excel, Access
• OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)

Desirable

• Knowledge of medical terminology
• Knowledge of data protection
• Knowledge of IM&T Security
• ECDL / IBT2
• IT qualifications

Experience

Essential

• Working in a busy office environment
• Communicating with people at all levels

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Skills and Knowledge

Essential

• Secretarial skills
• Communication skills
• Organisational skills
• Able to work under pressure
• To meet deadlines and prioritise workload
• Use initiative to problem solve
• Able to work independently and as part of a team
• Approachable
• Able to cope under pressure
• Flexible approach to working
• Committed to delivering quality patient care

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Physical skills

Essential

• There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Employer details

Employer name

South Tyneside and Sunderland NHS Foundation Trust

Address

Sunderland Royal Hospital

Kayll Road

Sunderland

SR4 7TP

United Kingdom

Employer's website

https://www.stsft.nhs.uk (Opens in a new tab)

Job responsibilities

To develop

and maintain an effective and quality secretarial service to a team of

Consultant and other clinical staff, acting as a pivotal role for all

communication with patients and professional health colleagues within the multi-disciplinary

team, internal departments and external agencies as necessary, to ensure

continuity of patient care.

To comply

with the trusts vision, values and behavioural compact.

FOR FULL JOB DESCRIPTION SEE ATTACHMENT

Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information

Qualifications

Essential

• Basic Numeracy Skills to Level 1 or equivalent
• Understand the role of the medical secretary
• IT systems/software packages
• GCSE English (Grade C/4or above) or equivalent
• Audio-Typing
• Microsoft Office Packages e.g. Word, Power Point, Excel, Access
• OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)

Desirable

• Knowledge of medical terminology
• Knowledge of data protection
• Knowledge of IM&T Security
• ECDL / IBT2
• IT qualifications

Experience

Essential

• Working in a busy office environment
• Communicating with people at all levels

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Skills and Knowledge

Essential

• Secretarial skills
• Communication skills
• Organisational skills
• Able to work under pressure
• To meet deadlines and prioritise workload
• Use initiative to problem solve
• Able to work independently and as part of a team
• Approachable
• Able to cope under pressure
• Flexible approach to working
• Committed to delivering quality patient care

Desirable

• Previous NHS experience
• Previous medical secretarial experience
• Using Meditech System

Physical skills

Essential

• There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role