Charity Book Merchandise Sales Volunteer

We are seeking friendly, reliable, and enthusiastic volunteers to support our NHS charity by helping to operate the Charity Book & Merchandise Stall located in the main hospital entrance.

The stall provides an important fundraising opportunity, generating income that enables the charity to support patients, families, carers, staff, and hospital services. The role will provide volunteers with the opportunity to make a positive contribution by engaging with patients, visitors, and staff while helping to raise awareness of the charity's work.

How this role will benefit patients, relatives, carers, and the organisation.

Volunteers will provide a welcoming and friendly presence within the hospital entrance, helping to create a positive experience for patients, relatives, carers, and visitors.

Through supporting the stall, volunteers will:

• Generate additional income to support charity-funded projects and initiatives.
• Increase awareness of the charity and the support it provides across the whole Trust
• Provide patients, visitors, and staff with an opportunity to engage with and support the charity.
• Enhance the overall patient experience by offering a helpful and approachable point of contact.

The volunteer opportunity requires a commitment of up to 4 hours each Tuesday morning, ideally between 10:00 and 14:00. Exact hours will be agreed with the department to suit the needs of the service and the availability of the volunteer.

Main duties of the job

The volunteer will support the running of the charity stall by:

• Welcoming and assisting patients, visitors, and staff who visit the stall.
• Supporting sales transactions accurately, including the safe handling of cash and card/contactless transactions.
• Maintaining a clean, tidy, and attractive stall presentation
• Ensuring stock is displayed effectively and replenished when required.
• Promoting the charitys work and providing information about opportunities to support the charity, including donations where appropriate.
• Providing information about the charity and directing enquiries to the appropriate team members.
• Creating a friendly and positive environment within the hospital entrance.

Training will be given on the following:

The role requires annual face to face completion of MAST training which includes:

• Information Governance
• Infection Prevention
• Moving and Handling
• Fire Safety
• Health and Safety
• Conflict Resolution

Cash handling procedures and guidance on using the contactless payment terminal.

An introduction to the NHS charity, including its purpose, fundraising activities, and the impact of donations.

Guidance on engaging with patients, visitors, and supporters.

Information on who to contact for support or assistance while volunteering.

About us

The Rotherham

NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our

local population of around 270,000 people. Our vision is to always act the

right way and be proud to provide exceptional healthcare to the communities of

Rotherham

As a Trust we

are on a journey to excellence and our people and culture are at the heart of

everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported

But don't just

take our word for it each year hundreds of colleagues receive nominations for

our Excellence and Proud awards, showcasing our brilliant people and

recognising their achievements. Our people make a difference to the lives of

patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve

our services by upholding the Trusts values of Ambitious, Caring and Together.

If you are passionate about making a difference, then please apply to join us

on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk

This role is not eligible for visa sponsorship.

Details

Date posted

04 August 2026

Pay scheme

Other

Salary

£1 a year

This is a voluntary role with no salary attached

Contract

Voluntary

Working pattern

Part-time

Reference number

C9165-26-08-000

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

ROTHERHAM

South Yorkshire

S60 2UD

United Kingdom

Job responsibilities

There is no job description assigned to this role. For more information please contact the manager or review the role outline document.

Job responsibilities

There is no job description assigned to this role. For more information please contact the manager or review the role outline document.

Person Specification

Experience

Essential

• A commitment to volunteering on a Tuesday (10:00am to 3:00pm)
• Good communication and interpersonal skills, with the ability to engage positively with a wide range of people.
• Reliability, honesty, and the ability to work independently while also being part of a team.
• Confidence when handling money and completing basic sales.
• An interest in supporting NHS services and making a difference through fundraising.
• A friendly, approachable, and customer-focused attitude.
• An understanding of the importance of confidentiality, dignity and respect when supporting patient, relatives, carers and visitors.

Person Specification

Experience

Essential

• A commitment to volunteering on a Tuesday (10:00am to 3:00pm)
• Good communication and interpersonal skills, with the ability to engage positively with a wide range of people.
• Reliability, honesty, and the ability to work independently while also being part of a team.
• Confidence when handling money and completing basic sales.
• An interest in supporting NHS services and making a difference through fundraising.
• A friendly, approachable, and customer-focused attitude.
• An understanding of the importance of confidentiality, dignity and respect when supporting patient, relatives, carers and visitors.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

ROTHERHAM

South Yorkshire

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

ROTHERHAM

South Yorkshire

S60 2UD

United Kingdom

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

Job responsibilities

There is no job description assigned to this role. For more information please contact the manager or review the role outline document.

Experience

Essential

• A commitment to volunteering on a Tuesday (10:00am to 3:00pm)
• Good communication and interpersonal skills, with the ability to engage positively with a wide range of people.
• Reliability, honesty, and the ability to work independently while also being part of a team.
• Confidence when handling money and completing basic sales.
• An interest in supporting NHS services and making a difference through fundraising.
• A friendly, approachable, and customer-focused attitude.
• An understanding of the importance of confidentiality, dignity and respect when supporting patient, relatives, carers and visitors.