Ward 7 - Ward Clerk

The role is to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 7 Endocrine and General Medicine.

Ward 7 is a busy fast paced environment so you will be flexible in your approach to the role and respond appropriately to the demands of an ever-changing workload. Previous experience would be an advantage but not necessary.

Main duties of the job

The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within Ward 7 Endocrine and General Medicine.

About us

Our Poppy's Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year

per annum/pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

223-WCL-773

Job locations

Ward 7 PRH

The Princess Royal Hospital NHS Trust

Telford

TF1 6TF

United Kingdom

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person Specification

Qualifications

Essential

• Possess or be willing to undertake NVQ Level 2 and 3 in Business Administration

Desirable

• Qualification in word processing/IT skills

Experience

Essential

• Experience and computer literate

Desirable

• Customer care experience

Person Specification

Qualifications

Essential

• Possess or be willing to undertake NVQ Level 2 and 3 in Business Administration

Desirable

• Qualification in word processing/IT skills

Experience

Essential

• Experience and computer literate

Desirable

• Customer care experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Ward 7 PRH

The Princess Royal Hospital NHS Trust

Telford

TF1 6TF

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Shrewsbury and Telford Hospital NHS Trust

Address

Ward 7 PRH

The Princess Royal Hospital NHS Trust

Telford

TF1 6TF

United Kingdom

Employer's website

http://www.sath.nhs.uk/ (Opens in a new tab)

Job responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Qualifications

Essential

• Possess or be willing to undertake NVQ Level 2 and 3 in Business Administration

Desirable

• Qualification in word processing/IT skills

Experience

Essential

• Experience and computer literate

Desirable

• Customer care experience