Endoscopy Cancer Navigator

The post holder will work independently, under the guidance and supervision of the Service Line Management Team and Endoscopy Clinical Team, to coordinate and navigate patients referred via the suspected cancer pathway through their endoscopy journey.

Based primarily within the Endoscopy Unit, the post holder will be responsible for the effective coordination and management of patients on the suspected cancer pathway. This will include booking patients for the appropriate endoscopy procedure, maintaining and actively managing pathway worklists, monitoring patient progress and ensuring that patients are seen within the required cancer pathway timescales.

The post holder will act as a key point of contact for patients and clinical and administrative teams, identifying and escalating delays, capacity issues or other barriers to timely investigation and ensuring that appropriate action is taken to maintain pathway progression.

The role will also involve monitoring pathway activity, maintaining accurate records and collecting and analysing data to support the production of statistical reports and provide assurance on performance against pathway targets.

12 Month Secondment with the possibility of becoming permanent.

• Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.

Available as a fixed term contract or secondment opportunity. (With current line manager's agreement). *

Main duties of the job

• Monitor, manage and coordinate the Endoscopy suspected cancer worklists, ensuring patients are appropriately booked and progressed within the required timescales and key pathway targets.

• Actively manage and pull through patients on the Referral to Treatment (RTT) pathway, identifying and addressing any delays or barriers to timely investigation.

• Ensure appropriate endoscopy appointments are arranged within the required cancer pathway timescales.

• Monitor patient pathways and proactively identify potential breaches or delays, escalating issues to the appropriate clinical or operational teams in a timely manner.

• Liaise closely with Cancer MDT Coordinators and the wider Endoscopy and Service Line teams to ensure patients progress through the pathway and are investigated within the required targets.

• Escalate capacity, scheduling, clinical or pathway issues where these may impact on the timely progression of patients, ensuring appropriate action is taken.

• Maintain accurate and up-to-date patient pathway information and actively manage worklists to ensure no patients are missed or delayed.

• Complete daily data quality checks and reports, investigating discrepancies and taking appropriate action to ensure the accuracy and integrity of pathway information.

• Act as a key point of contact for administrative and clinical teams regarding the status and progression of patients on the suspected cancer pathway.

About us

• Work to the Trust values - Put patients first, take ownership, respect others, be positive, listen, learn, and improve.
• Adhere to Trust policies and procedures, e.g., Health and Safety at Work, Equal Opportunities etc
• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff development and training.
• Attend statutory, essential, and mandatory training.
• Respect the confidentiality
• All members of staff are required to comply with the requirements of Data Protection Legislation.
• Comply with the Corporate Governance structure in keeping with the principles and standards set out by the Trust.
• Comply with the codes of professional conduct set out by the professional body of which registration is required for the post.
• Ensure they are familiar with the Risk Management Framework.
• Take responsibility for any records that they create or use in the course of their duties, in line with the Public Records Act and be aware that any records created by an employee of the NHS are public records and may be subject to both legal and professional obligations

Details

Date posted

09 October 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year

Per Annum

Contract

Secondment

Working pattern

Full-time

Reference number

216-PL-DD8301310

Job locations

Endoscopy Department

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Job responsibilities

The Endoscopy Suspected Cancer Navigator will play a key role in the coordination and effective management of patients referred to Endoscopy via the suspected cancer pathway. The post holder will work closely with the Endoscopy Clinical Team, Service Line Management Team, Cancer MDT Coordinators and other relevant clinical and administrative teams to ensure patients progress through the pathway in a timely and coordinated manner.

The post holder will be responsible for actively monitoring and managing patient worklists, arranging and coordinating endoscopy appointments, identifying potential delays and escalating issues where required. The role requires a proactive approach to pathway management, with a strong focus on ensuring patients are investigated within the required cancer pathway timescales and that accurate, high-quality pathway information is maintained.

Job responsibilities

The Endoscopy Suspected Cancer Navigator will play a key role in the coordination and effective management of patients referred to Endoscopy via the suspected cancer pathway. The post holder will work closely with the Endoscopy Clinical Team, Service Line Management Team, Cancer MDT Coordinators and other relevant clinical and administrative teams to ensure patients progress through the pathway in a timely and coordinated manner.

The post holder will be responsible for actively monitoring and managing patient worklists, arranging and coordinating endoscopy appointments, identifying potential delays and escalating issues where required. The role requires a proactive approach to pathway management, with a strong focus on ensuring patients are investigated within the required cancer pathway timescales and that accurate, high-quality pathway information is maintained.

Person Specification

Knowledge & Experience

Essential

• oDemonstrable experience within a similar role
• oDemonstrable experience of multi-professional working
• oUnderstanding of person-centred care/health and social are environment
• oProven knowledge of hospital and clinical information systems including iPM, CRIS and iSOFT
• oProven knowledge of databases/ experience in the use of data management

Desirable

• Demonstrable NHS experience
• Proven knowledge of National Cancer Waiting Times targets

Qualifications

Essential

• Proven NVQ Level 3 in relevant subject or demonstrable equivalent experience
• GCSE grade 9-4 (A-C) in Maths & English

Desirable

• Proven evidence of continued role development

Aptitude & Abilities

Essential

• IT skills
• Able to use own initiative, work without supervision and prioritise own workload
• Effective organisation skills
• Accurate written/verbal communication of information
• Ability to work effectively in a busy environment and meet tight deadlines

Desirable

• Ability to facilitate change within the work area

Person Specification

Knowledge & Experience

Essential

• oDemonstrable experience within a similar role
• oDemonstrable experience of multi-professional working
• oUnderstanding of person-centred care/health and social are environment
• oProven knowledge of hospital and clinical information systems including iPM, CRIS and iSOFT
• oProven knowledge of databases/ experience in the use of data management

Desirable

• Demonstrable NHS experience
• Proven knowledge of National Cancer Waiting Times targets

Qualifications

Essential

• Proven NVQ Level 3 in relevant subject or demonstrable equivalent experience
• GCSE grade 9-4 (A-C) in Maths & English

Desirable

• Proven evidence of continued role development

Aptitude & Abilities

Essential

• IT skills
• Able to use own initiative, work without supervision and prioritise own workload
• Effective organisation skills
• Accurate written/verbal communication of information
• Ability to work effectively in a busy environment and meet tight deadlines

Desirable

• Ability to facilitate change within the work area

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Endoscopy Department

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Endoscopy Department

Derriford Hospital, Derriford Road

Plymouth

PL6 8DH

United Kingdom

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)

Job responsibilities

The Endoscopy Suspected Cancer Navigator will play a key role in the coordination and effective management of patients referred to Endoscopy via the suspected cancer pathway. The post holder will work closely with the Endoscopy Clinical Team, Service Line Management Team, Cancer MDT Coordinators and other relevant clinical and administrative teams to ensure patients progress through the pathway in a timely and coordinated manner.

The post holder will be responsible for actively monitoring and managing patient worklists, arranging and coordinating endoscopy appointments, identifying potential delays and escalating issues where required. The role requires a proactive approach to pathway management, with a strong focus on ensuring patients are investigated within the required cancer pathway timescales and that accurate, high-quality pathway information is maintained.

Knowledge & Experience

Essential

• oDemonstrable experience within a similar role
• oDemonstrable experience of multi-professional working
• oUnderstanding of person-centred care/health and social are environment
• oProven knowledge of hospital and clinical information systems including iPM, CRIS and iSOFT
• oProven knowledge of databases/ experience in the use of data management

Desirable

• Demonstrable NHS experience
• Proven knowledge of National Cancer Waiting Times targets

Qualifications

Essential

• Proven NVQ Level 3 in relevant subject or demonstrable equivalent experience
• GCSE grade 9-4 (A-C) in Maths & English

Desirable

• Proven evidence of continued role development

Aptitude & Abilities

Essential

• IT skills
• Able to use own initiative, work without supervision and prioritise own workload
• Effective organisation skills
• Accurate written/verbal communication of information
• Ability to work effectively in a busy environment and meet tight deadlines

Desirable

• Ability to facilitate change within the work area