Clinical Team Mentor - Stoke Hub

An exciting opportunity has become available for Clinical Team Mentors to join our well established team at Stoke Hub.

Applicants must be HCPC Registered Paramedics with a minimum of 12 months post qualification experience & must have completed their NQP consolidation & portfolio sign off (if applicable) - evidence of this will be required along with a WMAS / University based named mentor experience / qualification.

Please note -Applicants who are not fully NQP compliant (including portfolio sign off) at point of application will not be shortlisted

The Clinical Team Mentor is primarily responsible for ensuring an

excellent patient experience and clinical outcome is afforded to patients of

WMAS NHS Trust Emergency Service. The

post-holder will develop the concept of Clinical Mentorship within their

division to ensure that all Operational Staff are supported through means of

observation and evaluation and are astute to their clinical responsibility and

patient outcome. Through means of application and imparting knowledge keep

operational staff abreast of changes to Clinical, Key Performance Indicators

and Pathways.

Assessments and Interviews will be held on Friday 6th November 2026

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Details

Date posted

05 October 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£39,959 to £48,117 a year

plus the relevant unsocial hours

Contract

Permanent

Working pattern

Full-time

Reference number

C9217-110-26-27

Job locations

Stoke Hub

Forge Lane

Stoke on Trent

ST1 5NP

United Kingdom

Job responsibilities

Maintain Professional Registration as a Paramedic

and undertake continual professional development, to maintain skill levels and

knowledge carry out procedures in accordance with JRCALC

Guidelines, e.g. defibrillation, cannulation, fluid replacement,

intraosseous infusion, intubation, needle cricoidthyrotomy, needle

thoracenthesis, 12 lead ECG interpretation and diagnosis to enable thrombolytic

therapy (Advanced Life Support). (The above is not an exhaustive list).

To recognise and report to the appropriate

authorities any concerns regarding Safeguarding Children and Vulnerable Adults

through a single point of access.

Adherence to the following drug legislation:- Misuse

of Drugs Act 1971 - 2001 regulations.

Prescriptions Only Medication Act 1968,1997 Amendments Act 1992.

Adherence to the law governing the use and

documentation of class A and other controlled drugs used and carried within the

Trust.

Conduct dynamic risk assessments when responding to

incidents for protection of yourself, your crewmate and members of the public

and to ensure scene safety, as physical or verbal abuse may be present on

occasions.

When required, and until relieved by an appropriate

officer, liaise with members of the other Emergency Services undertakes an

incident management role.

Knowledge of how to deal with situations involving

multiple casualties including road traffic accidents and fires involving

trapped or injured persons and be able to discuss with students/ staff members.

Exercise clinical judgement in implementing

emergency care/treatment plans and where appropriate required utilising

Alternative Care Pathways, e.g. direct admission to a specialist unit such as

Coronary Care, referral to specialist community teams for assessment at home.

When indicated exercise clinical judgment for the

administration of a range of drugs relevant to the patients needs and

appropriate to the skill level of a WMAS Advanced State Registered Paramedic.

This will include the use of a class A controlled drug i.e. Morphine

Sulphate.

Communicate effectively with clinicians to be able

to challenge behaviour and address poor practice.

Accurately and factually complete all WMAS

documentation including confidential details as required by the service. On

occasions individuals may be expected to give evidence to Her Majestys Coroner

or Crown Court.

Plan and undertake annual evaluation on a range of

clinical staff designated by the Clinical Practice and Governance Manager.

Provide a structured report to aid clinicians and

their line manager to allow personal development reviews to include a clinical

practice section.

Responsibility to coach and mentor new and existing

clinical staff when they are adopting new clinical practices or new ways of

working. Ensure clinical workbooks are completed and submitted for final

evaluation and sign off by E&T.

Provide clinical Mentorship and support to members

of staff. This would be as a part of a crew or/and in a supernumerary capacity.

Create development plans for staff, either as part

of ongoing development or to address issues raised during the yearly

evaluation. Maintain process and progress check those plans on a monthly basis.

Liaise with E&T as required for staff requiring

further assistance or advice regarding training and/or personal reflective

plans.

Complete the necessary clinical observation report

to the required standard before submitting to the Clinical Practice and

Governance Manager.

Assist with Audits and longitudinal case reviews.

In partnership with the Clinical Practice and

Governance Manager review the monthly clinical performance indicators and

develop local action plans to improve performance within the area.

Act as a point of contact for staff with clinical

queries or advice and know when and where to seek advice from if the

information required is outside of your scope of practice.

Maintain a smart appearance at all times,

incorporating current regulations relating to the wearing of service uniform.

Adherence to the Code of Conduct, Operational

Instructions, Quality Procedures, Data Protection, Caldicott procedures and any

other verbal or written instructions promulgated by the service currently or in

the future.

To participate in clinical trials, audits and

equipment testing as requested.

Maintain a professional portfolio with evidence of

ongoing clinical practice, reflective practice and future training needs.

Undertake additional training to develop skills in

order to support and advise staff.

SUMMARY

The

list of duties and responsibilities outlined cannot provide a complete resume

of activities and roles involved therefore employees may be required to

undertake such other duties as may from time to time be reasonably required. Clinical team Mentors are expected to use

initiative in an unsupervised environment providing care and comfort to service

users and uphold the excellent reputation of West Midlands Ambulance Service

NHS Trust.

The JRCALC guidance Clinical Guidelines

have been adopted by the Trust however all clinicians are reminded that this

guidance is advisory and has been developed to assist emergency care

professionals in making decisions about the management of patients care. It is

not a substitute for sound clinical judgement and demonstrated competency.

Individuals using these guidelines must continue to maintain a high level of

knowledge and skills to enable them to determine emergency care requirements

for the patient and to plan and develop appropriate care packages

Job responsibilities

Maintain Professional Registration as a Paramedic

and undertake continual professional development, to maintain skill levels and

knowledge carry out procedures in accordance with JRCALC

Guidelines, e.g. defibrillation, cannulation, fluid replacement,

intraosseous infusion, intubation, needle cricoidthyrotomy, needle

thoracenthesis, 12 lead ECG interpretation and diagnosis to enable thrombolytic

therapy (Advanced Life Support). (The above is not an exhaustive list).

To recognise and report to the appropriate

authorities any concerns regarding Safeguarding Children and Vulnerable Adults

through a single point of access.

Adherence to the following drug legislation:- Misuse

of Drugs Act 1971 - 2001 regulations.

Prescriptions Only Medication Act 1968,1997 Amendments Act 1992.

Adherence to the law governing the use and

documentation of class A and other controlled drugs used and carried within the

Trust.

Conduct dynamic risk assessments when responding to

incidents for protection of yourself, your crewmate and members of the public

and to ensure scene safety, as physical or verbal abuse may be present on

occasions.

When required, and until relieved by an appropriate

officer, liaise with members of the other Emergency Services undertakes an

incident management role.

Knowledge of how to deal with situations involving

multiple casualties including road traffic accidents and fires involving

trapped or injured persons and be able to discuss with students/ staff members.

Exercise clinical judgement in implementing

emergency care/treatment plans and where appropriate required utilising

Alternative Care Pathways, e.g. direct admission to a specialist unit such as

Coronary Care, referral to specialist community teams for assessment at home.

When indicated exercise clinical judgment for the

administration of a range of drugs relevant to the patients needs and

appropriate to the skill level of a WMAS Advanced State Registered Paramedic.

This will include the use of a class A controlled drug i.e. Morphine

Sulphate.

Communicate effectively with clinicians to be able

to challenge behaviour and address poor practice.

Accurately and factually complete all WMAS

documentation including confidential details as required by the service. On

occasions individuals may be expected to give evidence to Her Majestys Coroner

or Crown Court.

Plan and undertake annual evaluation on a range of

clinical staff designated by the Clinical Practice and Governance Manager.

Provide a structured report to aid clinicians and

their line manager to allow personal development reviews to include a clinical

practice section.

Responsibility to coach and mentor new and existing

clinical staff when they are adopting new clinical practices or new ways of

working. Ensure clinical workbooks are completed and submitted for final

evaluation and sign off by E&T.

Provide clinical Mentorship and support to members

of staff. This would be as a part of a crew or/and in a supernumerary capacity.

Create development plans for staff, either as part

of ongoing development or to address issues raised during the yearly

evaluation. Maintain process and progress check those plans on a monthly basis.

Liaise with E&T as required for staff requiring

further assistance or advice regarding training and/or personal reflective

plans.

Complete the necessary clinical observation report

to the required standard before submitting to the Clinical Practice and

Governance Manager.

Assist with Audits and longitudinal case reviews.

In partnership with the Clinical Practice and

Governance Manager review the monthly clinical performance indicators and

develop local action plans to improve performance within the area.

Act as a point of contact for staff with clinical

queries or advice and know when and where to seek advice from if the

information required is outside of your scope of practice.

Maintain a smart appearance at all times,

incorporating current regulations relating to the wearing of service uniform.

Adherence to the Code of Conduct, Operational

Instructions, Quality Procedures, Data Protection, Caldicott procedures and any

other verbal or written instructions promulgated by the service currently or in

the future.

To participate in clinical trials, audits and

equipment testing as requested.

Maintain a professional portfolio with evidence of

ongoing clinical practice, reflective practice and future training needs.

Undertake additional training to develop skills in

order to support and advise staff.

SUMMARY

The

list of duties and responsibilities outlined cannot provide a complete resume

of activities and roles involved therefore employees may be required to

undertake such other duties as may from time to time be reasonably required. Clinical team Mentors are expected to use

initiative in an unsupervised environment providing care and comfort to service

users and uphold the excellent reputation of West Midlands Ambulance Service

NHS Trust.

The JRCALC guidance Clinical Guidelines

have been adopted by the Trust however all clinicians are reminded that this

guidance is advisory and has been developed to assist emergency care

professionals in making decisions about the management of patients care. It is

not a substitute for sound clinical judgement and demonstrated competency.

Individuals using these guidelines must continue to maintain a high level of

knowledge and skills to enable them to determine emergency care requirements

for the patient and to plan and develop appropriate care packages

Person Specification

Skills and Knowledge

Essential

• Good Interpersonal skills
• Good verbal and written communication skills
• Leadership skills
• Problem solver
• Good time management
• Able to demonstrate initiative
• Evidence of ongoing continual professional development

Qualifications

Essential

• HCPC Registered Paramedic (twelve months post qualification and must have completed NQP consolidation period & Portfolio sign off) or ECP Qualified
• WMAS/University based named mentor and or equivalent experience/qualification

Desirable

• Confirm date of HCPC Registration & portfolio sign off / submission

Experience

Essential

• Previous experience of mentoring operational staff
• Experience of writing reports

Person Specification

Skills and Knowledge

Essential

• Good Interpersonal skills
• Good verbal and written communication skills
• Leadership skills
• Problem solver
• Good time management
• Able to demonstrate initiative
• Evidence of ongoing continual professional development

Qualifications

Essential

• HCPC Registered Paramedic (twelve months post qualification and must have completed NQP consolidation period & Portfolio sign off) or ECP Qualified
• WMAS/University based named mentor and or equivalent experience/qualification

Desirable

• Confirm date of HCPC Registration & portfolio sign off / submission

Experience

Essential

• Previous experience of mentoring operational staff
• Experience of writing reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see

NHS Careers website .

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Stoke Hub

Forge Lane

Stoke on Trent

ST1 5NP

United Kingdom

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Employer details

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

Address

Stoke Hub

Forge Lane

Stoke on Trent

ST1 5NP

United Kingdom

Employer's website

https://wmas.nhs.uk/careers-staff-room/ (Opens in a new tab)

Job responsibilities

Maintain Professional Registration as a Paramedic

and undertake continual professional development, to maintain skill levels and

knowledge carry out procedures in accordance with JRCALC

Guidelines, e.g. defibrillation, cannulation, fluid replacement,

intraosseous infusion, intubation, needle cricoidthyrotomy, needle

thoracenthesis, 12 lead ECG interpretation and diagnosis to enable thrombolytic

therapy (Advanced Life Support). (The above is not an exhaustive list).

To recognise and report to the appropriate

authorities any concerns regarding Safeguarding Children and Vulnerable Adults

through a single point of access.

Adherence to the following drug legislation:- Misuse

of Drugs Act 1971 - 2001 regulations.

Prescriptions Only Medication Act 1968,1997 Amendments Act 1992.

Adherence to the law governing the use and

documentation of class A and other controlled drugs used and carried within the

Trust.

Conduct dynamic risk assessments when responding to

incidents for protection of yourself, your crewmate and members of the public

and to ensure scene safety, as physical or verbal abuse may be present on

occasions.

When required, and until relieved by an appropriate

officer, liaise with members of the other Emergency Services undertakes an

incident management role.

Knowledge of how to deal with situations involving

multiple casualties including road traffic accidents and fires involving

trapped or injured persons and be able to discuss with students/ staff members.

Exercise clinical judgement in implementing

emergency care/treatment plans and where appropriate required utilising

Alternative Care Pathways, e.g. direct admission to a specialist unit such as

Coronary Care, referral to specialist community teams for assessment at home.

When indicated exercise clinical judgment for the

administration of a range of drugs relevant to the patients needs and

appropriate to the skill level of a WMAS Advanced State Registered Paramedic.

This will include the use of a class A controlled drug i.e. Morphine

Sulphate.

Communicate effectively with clinicians to be able

to challenge behaviour and address poor practice.

Accurately and factually complete all WMAS

documentation including confidential details as required by the service. On

occasions individuals may be expected to give evidence to Her Majestys Coroner

or Crown Court.

Plan and undertake annual evaluation on a range of

clinical staff designated by the Clinical Practice and Governance Manager.

Provide a structured report to aid clinicians and

their line manager to allow personal development reviews to include a clinical

practice section.

Responsibility to coach and mentor new and existing

clinical staff when they are adopting new clinical practices or new ways of

working. Ensure clinical workbooks are completed and submitted for final

evaluation and sign off by E&T.

Provide clinical Mentorship and support to members

of staff. This would be as a part of a crew or/and in a supernumerary capacity.

Create development plans for staff, either as part

of ongoing development or to address issues raised during the yearly

evaluation. Maintain process and progress check those plans on a monthly basis.

Liaise with E&T as required for staff requiring

further assistance or advice regarding training and/or personal reflective

plans.

Complete the necessary clinical observation report

to the required standard before submitting to the Clinical Practice and

Governance Manager.

Assist with Audits and longitudinal case reviews.

In partnership with the Clinical Practice and

Governance Manager review the monthly clinical performance indicators and

develop local action plans to improve performance within the area.

Act as a point of contact for staff with clinical

queries or advice and know when and where to seek advice from if the

information required is outside of your scope of practice.

Maintain a smart appearance at all times,

incorporating current regulations relating to the wearing of service uniform.

Adherence to the Code of Conduct, Operational

Instructions, Quality Procedures, Data Protection, Caldicott procedures and any

other verbal or written instructions promulgated by the service currently or in

the future.

To participate in clinical trials, audits and

equipment testing as requested.

Maintain a professional portfolio with evidence of

ongoing clinical practice, reflective practice and future training needs.

Undertake additional training to develop skills in

order to support and advise staff.

SUMMARY

The

list of duties and responsibilities outlined cannot provide a complete resume

of activities and roles involved therefore employees may be required to

undertake such other duties as may from time to time be reasonably required. Clinical team Mentors are expected to use

initiative in an unsupervised environment providing care and comfort to service

users and uphold the excellent reputation of West Midlands Ambulance Service

NHS Trust.

The JRCALC guidance Clinical Guidelines

have been adopted by the Trust however all clinicians are reminded that this

guidance is advisory and has been developed to assist emergency care

professionals in making decisions about the management of patients care. It is

not a substitute for sound clinical judgement and demonstrated competency.

Individuals using these guidelines must continue to maintain a high level of

knowledge and skills to enable them to determine emergency care requirements

for the patient and to plan and develop appropriate care packages

Skills and Knowledge

Essential

• Good Interpersonal skills
• Good verbal and written communication skills
• Leadership skills
• Problem solver
• Good time management
• Able to demonstrate initiative
• Evidence of ongoing continual professional development

Qualifications

Essential

• HCPC Registered Paramedic (twelve months post qualification and must have completed NQP consolidation period & Portfolio sign off) or ECP Qualified
• WMAS/University based named mentor and or equivalent experience/qualification

Desirable

• Confirm date of HCPC Registration & portfolio sign off / submission

Experience

Essential

• Previous experience of mentoring operational staff
• Experience of writing reports